Psecu Employment Information and Benefits

Working at PSECU is a great way to build a fulfilling career. PSECU offers a range of employment opportunities, from customer service representatives to financial analysts.

PSECU is an equal opportunity employer, committed to diversity and inclusion in the workplace. This means that they welcome applications from a wide range of candidates, regardless of their background or experience.

As a not-for-profit financial cooperative, PSECU is dedicated to serving its members and the community. This mission is reflected in the organization's values and culture, which prioritize member service and social responsibility.

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At Psecu, salaries can vary significantly based on job role, experience, education level, and more, with an average annual salary of $93,072 as of February 2025.

The highest-paid position at Psecu is that of a Business Analyst, earning an average salary of approximately $122,723 per year.

Individual salaries at Psecu typically range from $81,600 to $105,677 annually, reflecting the diverse roles and experience levels within the company.

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As a customer-facing role, the responsibilities of this job are centered around providing exceptional service to credit union members. You'll be serving members via telephone or correspondence, ensuring that their needs are met in a professional and efficient manner.

One of the key tasks is to continuously check member service voicemail and reply to these calls accordingly. This requires prompt attention to detail and effective communication skills.

You'll also be researching and solving routine member questions, problems, and complaints concerning credit union accounts. This involves using your problem-solving skills to find solutions and ensuring that members are satisfied with the outcome.

In addition to resolving issues, you'll be assisting members with remote access, mailing, faxing, or emailing documents as needed. This might involve working with various software systems and ensuring that sensitive information is handled securely.

Cross-selling credit union products and services is also an important part of the job, as is maintaining confidentiality and treating all members and employees with a positive and collective attitude.

Here are some of the key responsibilities in a concise list:

Psecu is headquartered in Harrisburg, PA, and salaries can vary significantly based on location and local economic conditions. The average salary in the United States is $93,072.

The average annual salary for employees at Psecu in the United States is $93,072, which translates to an approximate hourly wage of $45. Salaries at Psecu typically range from $81,600 to $105,677 annually.

Here are the average salaries for various roles at Psecu:

The highest average annual salary at Psecu is held by Business Anaylst, with an average salary of approximately $122,723 per year.

Working at PSECU is a great opportunity to grow your career and make a difference in the community. PSECU is a not-for-profit financial cooperative that has been serving its members since 1937.

Their employees are the backbone of the organization, and PSECU offers a range of benefits to support their well-being and success. For example, employees can take advantage of a comprehensive health insurance package, including medical, dental, and vision coverage.

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PSECU also provides a generous retirement plan, matching 401(k) contributions up to 6% of an employee's salary. This is a great perk for employees who are planning for the future.

The company culture at PSECU is built on a strong sense of community and teamwork. Employees are encouraged to participate in volunteer activities and community events, and the company offers a flexible work schedule to support work-life balance.

PSECU's employees are also passionate about learning and development, with opportunities for training and professional growth available throughout the year.