
Newcastle Permanent Building Society is a mutual organization that has been serving the community for over 130 years. It was founded in 1903 in Newcastle, New South Wales.
The society's primary goal is to provide financial services to its members, who are predominantly from the Hunter region. Its focus is on delivering personalized and tailored financial solutions.
Newcastle Permanent is committed to supporting the local community through various initiatives and sponsorships. It has a strong presence in the region, with a network of branches and ATMs.
The society's customer-centric approach has earned it a loyal following, with many members choosing to bank with Newcastle Permanent for generations.
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About Newcastle Permanent
Newcastle Permanent has a rich history that dates back to 1903 when it was founded as a Starr-Bowkett Society in the Newcastle suburb of Wickham.
The organization has undergone significant changes over the years, with the Newcastle Permanent Building Society being established in 1939. This marked a new era for the company, which would go on to serve the community for generations to come.
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In 1966, Newcastle Permanent took a major step forward by opening its first branch to customers. This move enabled the company to expand its reach and provide more convenient services to its members.
A distinctive aspect of Newcastle Permanent's branding is its famous 'house' logo, which was introduced in 1970. This logo has become an iconic symbol of the company's identity and values.
Over the years, Newcastle Permanent has continued to modernize and adapt to changing times. In 1983, the company relocated its office headquarters to King St, Newcastle, a move that reflected its growing presence in the community.
In 1984, Newcastle Permanent made another significant investment by installing its first ATM, providing customers with greater access to their funds and services.
The company has also been committed to giving back to the community through its charitable efforts. The Charitable Foundation was established in 2004 and has since distributed numerous grants to support local causes.
In recent years, Newcastle Permanent has continued to evolve and grow. In 2018, the company celebrated 115 years of banking, a remarkable milestone that reflects its enduring commitment to serving the community.
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Services and Products
Newcastle Permanent offers a range of products to suit different financial needs. You can open a savings account, term deposit, or personal loan with them.
Their savings accounts include an Online Savings Account and a Smart Saver Account. The Online Savings Account has no monthly fees and no minimum deposit requirements, while the Smart Saver Account lets you earn interest while still allowing you to make occasional withdrawals.
You can also choose from various term deposit options, including a Term Deposit with terms ranging from 21 days to 5 years. This deposit requires an initial investment of $1,000.
Some of their products also come with benefits, such as the Online Savings Account offering a bonus rate and no fees for taking advantage of other Newcastle Permanent products. Additionally, you have access to a free ATM network with Westpac.
Here are some of the products offered by Newcastle Permanent:
- Savings acc
Term deposits
Personal loans
Car loans
Credit cards
Bank accounts
Small business term deposits
Small business bank accounts
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High Interest Savings Accounts

If you're looking for a savings account that earns a competitive interest rate, Newcastle Permanent has two high interest savings accounts that might interest you: the Online Savings Account and the Smart Saver Account.
The Online Savings Account offers a bonus rate with no monthly fees, making it a great option for those who already have a Newcastle Permanent everyday account or credit facility. It also has no minimum deposit requirements and allows for withdrawals.
The Smart Saver Account lets you earn interest while still allowing you to access your money from time to time, as long as you make no more than 2 withdrawals each month.
To apply for either of these accounts, you'll need to be a permanent resident in Australia, have an email address and phone number, and provide 2 forms of ID.
Here are the key benefits of Newcastle Permanent's high interest savings accounts:
- Online option with a bonus rate and no fees
- Flexibility to choose an account that suits your financial goals
- Accessibility to your money through the free use of Westpac's ATM network
What Term Deposits
If you're looking for a term deposit, Newcastle Permanent offers a simple option. You can invest as little as $1,000 and choose a term ranging from 21 days to 5 years.

You can also decide how you receive your interest - either periodically or at maturity. This flexibility can help you manage your finances effectively.
Newcastle Permanent is a regional bank, with all its branches located in NSW. This means you'll need to visit a branch in person if you're not based in the area.
Customer Information
Newcastle Permanent is a mutual organisation, which means it's owned by its members rather than a group of shareholders. This unique structure allows the organisation to focus on the needs of its members.
The organisation has a long history, dating back to 1903 when it was founded by a group of Newcastle residents. They wanted to create a bank that would cater to the needs of local people, rather than just making profits.
Newcastle Permanent is a member-owned organisation, which means that its members have a say in how the organisation is run. This includes voting on key decisions and electing representatives to the board of directors.
The organisation has a strong commitment to community, with a focus on supporting local charities and community groups. In fact, it's donated over $10 million to local causes since 1999.
Employment and Location

Newcastle Permanent offers a range of employment opportunities, from entry-level positions to senior management roles.
The bank has a strong presence in the local community, with several branches located throughout the Hunter and Central Coast regions.
Newcastle Permanent is committed to supporting local job seekers, with a focus on providing training and development opportunities to help employees grow in their careers.
How Many People Employed?
Newcastle Permanent Building Society is a significant employer in the area, with 598 people working there.
This is a substantial number of jobs, and it's likely that many locals rely on these positions for their livelihood.
The exact number of employees is 598, as stated in the official records.
Where Is the Building Society Located?
Newcastle Permanent Building Society is based in Newcastle West, New South Wales. This location is likely to have a significant impact on the type of employment opportunities available.
If you're considering working for Newcastle Permanent Building Society, you'll want to know that its headquarters are situated in the heart of Newcastle West. This could be a great bonus for those who enjoy the city's vibrant atmosphere.
Ratings and Reviews

Newcastle Permanent has received high ratings from Mozo, a reputable financial comparison website. Their overall customer rating for home loans is 4.2 out of 5.
Mozo's ratings system evaluates various aspects of a financial product, including price, features, customer service, convenience, and trust. According to Mozo, Newcastle Permanent excels in these areas, with ratings of 4.3, 3.8, 4.3, 4.2, and 4.4 respectively.
Customer reviews can also provide valuable insights into a financial institution's strengths and weaknesses. On Mozo, Newcastle Permanent has received numerous positive reviews from satisfied customers.
Here are some examples of customer reviews that highlight the benefits of banking with Newcastle Permanent:
- Faye, a customer from New South Wales, praised Newcastle Permanent's competitive rates, saying "Refinanced with them a few years ago, still competitive rate to the market for my circumstances."
- Sandra, also from New South Wales, appreciated the bank's old-fashioned customer service and products, noting that they "give back to the community by donating to charities."
- Katherine, a customer from Queensland, liked the bank's app, which clearly states all the necessary information, and its competitive rates.
It's worth noting that customer reviews are subjective and may not reflect your individual experience. However, they can provide a useful starting point for your research and help you make an informed decision about Newcastle Permanent's home loans.
Latest News
Newcastle Permanent has raised fixed rates by 0.20 percentage points, which is the highest rate increase among financial institutions.

Homeowners are facing an unwelcome holiday surprise, with major financial institutions raising both fixed and variable mortgage rates. Despite the Reserve Bank of Australia (RBA) holding the official cash rate steady in December, mortgage rates are still climbing.
The cycle of cutting fixed rates appears to have paused for now, but there could be some relief in the new year with potential rate cuts offering much-needed support to homeowners.
Only one financial institution, Queensland Country Bank, has lowered its variable rates before Christmas, while Newcastle Permanent had the highest rate increase.
There are now only 178 mortgage rates below 5.75%, a decrease from 192 the previous week.
Frequently Asked Questions
Which bank owns Newcastle Permanent?
Newcastle Permanent is part of the Newcastle Greater Mutual Group Ltd, a separate entity from a traditional bank. It operates under its own Australian Financial Services Licence and Australian credit licence.
What time can I call Newcastle Permanent?
You can contact Newcastle Permanent by calling our contact centre Monday to Friday from 8am-6pm, or Saturday from 9am-2pm. Alternatively, you can reach us online on Sundays from 9am-2pm.
What is the new name for Newcastle Permanent?
The new name for Newcastle Permanent is Newcastle Greater Mutual Group Ltd, following its merger with Greater Bank. The ACN, ABN, and licence numbers remain the same.
Is Newcastle Permanent ethical?
Yes, Newcastle Permanent is committed to operating an ethical business that delivers beneficial outcomes for the local community. We strive to be honest and transparent in all our dealings.
Sources
- https://en.wikipedia.org/wiki/Newcastle_Permanent
- https://www.cbinsights.com/company/newcastle-permanent-building-society
- https://rocketreach.co/newcastle-permanent-building-society-profile_b5c6e430f42e0d20
- https://mozo.com.au/home-loans/information/newcastle-permanent
- https://www.finder.com.au/bank-accounts/newcastle-permanent-savings-accounts
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