Merchant account fees can be a real mystery, but understanding them is key to making the most of your business's financial situation.
One of the most common fees is the monthly minimum fee, which can range from $10 to $50, depending on the merchant account provider. This fee is charged even if you don't process any transactions that month.
Another fee to watch out for is the transaction fee, which can range from 0.5% to 3% of each transaction. This fee is charged for every sale you make, and it can add up quickly.
The average business can expect to pay around $100 to $200 per month in fees, depending on their sales volume and the type of merchant account they have.
What Are Merchant Account Fees?
Merchant account fees can be a significant expense for businesses, especially for those that process a large volume of transactions. These fees are typically charged by the merchant account provider and can range from 0.5% to 3% of each transaction, depending on the type of business and the provider.
Some merchant account providers charge a flat rate per transaction, while others charge a percentage of the transaction amount. For example, a provider might charge a flat rate of $0.25 per transaction, or a percentage of 1.5% of the transaction amount.
The average monthly payment processing fee for small businesses is around $50 to $100, but this can vary widely depending on the provider and the business's processing volume. This fee is usually a fixed amount and does not depend on the number of transactions processed.
Some merchant account providers also charge an annual fee, which can range from $25 to $500, depending on the provider and the type of business. This fee is usually a flat rate and is charged annually, regardless of the number of transactions processed.
Types of Merchant Account Fees
Merchant account fees can be confusing, but understanding the different types can help you make informed decisions about your business. There are three main types of pricing models: flat rate, interchange plus, and tiered pricing.
Flat-rate pricing is the most transparent, with a fixed percentage on each transaction, usually between 1.75% - 3%. This model is best for small businesses because it's easy to understand. A flat rate of 2% + a 20¢ transaction fee means the merchant will always be charged 2%.
Interchange plus pricing model is a pass-through of the interchange rate from the card brand plus a per-transaction fee from the processor. This model is also transparent, with rates available to the public and listed on card brand websites.
Tiered pricing is the most common model, with fees determined by the interchange fee plus factors of a transaction based on risk. It uses four pricing tiers: Qualified, Rewards, Mid-Qualified, and Non-Qualified, which depend on factors like the location of the sale, card-present vs card-not-present, and the credit card level.
Regardless of the pricing model, there are universal merchant account fees that will always show up on your statements, including PCI compliance fees and early termination fees. These fees can add up, so it's essential to understand them before signing up for a merchant account.
What Are the 3 Types of?
There are three different types of pricing models that influence what fee you will be charged. Accepting debit card payments can lead to lower transaction fees compared to credit card processing, which can help minimize overall processing costs.
The three types of pricing structures are: Flat rate, Interchange Plus, and Tiered. Each type has its own benefits and drawbacks, and the best one for your business will depend on your specific needs and priorities.
Flat rate pricing is simple and easy to understand, with a single rate applied to all transactions. However, it may not be the most cost-effective option for businesses with high sales volumes or complex transaction types.
Interchange Plus pricing is the most transparent, with the interchange rate from the card brand plus a per-transaction fee from the processor. This type of pricing can be beneficial for businesses that want to know exactly what they're paying for each transaction.
Tiered pricing is the most common, with fees fluctuating based on the type of card, transaction amount, and other factors. This type of pricing can be complex and difficult to understand, but it may offer cost savings for businesses with high sales volumes or complex transaction types.
Here's a brief summary of the three types of pricing structures:
Universal
Universal merchant account fees are a necessary part of doing business with a payment processor. These fees will always show up on your statements, regardless of the pricing model you use.
One common charge is the PCI compliance fee, which ensures your business adheres to the Payment Card Industry Data Security Standards. This fee is a standard cost of doing business.
Early termination fees are another important consideration. These fees typically apply when businesses try to close their accounts before the end of a long-term contract, leading to unexpected charges.
Transaction Fees
Transaction fees are a reality for businesses that accept card payments. They can be a percentage of the transaction amount or a flat fee, depending on your merchant plan.
Merchant service providers collect a per-transaction fee, which can be a flat rate or a percentage of the transaction amount. This fee is usually included in your plan.
The cost of authorisation is another transaction fee you'll encounter. It's a small fee, ranging from 1p to 6p per transaction, that ensures the payment will go through. This fee tests the card for validity before the transaction is processed.
Batch and Pin Debit Fees
Batch and PIN Debit Fees can be a significant expense for merchants. A batch fee is charged by payment processors when multiple transactions are grouped together and submitted for settlement at the end of the business day, typically ranging between $0.10 to $0.30 per batch.
Some processors may charge a 5¢ – 25¢ fee for settling a batch to the merchant’s acquiring bank, so it's essential to review your processing agreement to ensure you're not being overcharged. Properly managing batching times can help minimize these costs.
PIN debit transaction fees are incurred when a customer uses a debit card and enters their PIN for authentication, and the cost typically includes a fixed fee, usually around $0.20 to $0.75 per transaction, plus a small percentage, usually around 0.5%. Merchants may also need to pay a monthly access fee to the debit network, around $5 – $10.
Scheduled
Scheduled fees can be a mystery, but let's break it down. There are several types of scheduled fees, including the monthly or annual fee, which can be a percentage of your transactional revenue or a flat fee.
A monthly minimum fee is another type of scheduled fee, which is charged if you don't reach a certain minimum number of transactions. This fee ensures that you're not getting a free ride, but it can add up if you're not careful.
The processing commitment fee works similarly, charging you if you don't meet a certain transaction threshold. This fee is meant to incentivize you to process more transactions, but it can be a burden if you're not meeting your goals.
Statement fees are also a type of scheduled fee, which covers the cost of printing and mailing credit card statements. This fee can be waived if you opt for virtual statements instead.
Here's a summary of the common scheduled merchant account fees:
It's essential to review your processing agreement to ensure you're not being overcharged on scheduled fees. Properly managing these fees can help minimize your costs and maximize your profits.
What Is a Pin Debit?
A PIN debit is a type of transaction where a customer uses a debit card and enters their PIN for authentication instead of signing for the transaction.
This method is often more secure and less prone to fraud, which is why PIN debit transactions are typically priced lower than credit card transactions.
The cost of a PIN debit transaction usually includes a fixed fee, which can range from $0.20 to $0.75 per transaction, plus a small percentage, typically around 0.5%.
Red Flags and Chargebacks
Some merchant account providers make up their own fees, which can be hidden in fine print. Creative processor fees are a red flag to watch out for.
Chargeback fees are penalties imposed when a customer disputes a transaction and the processor reverses the charge. You can minimize chargebacks by improving transaction transparency, using proper fraud prevention tools, and responding quickly to disputes.
If a cardholder disputes a transaction with their bank, a merchant will be charged a fee to initiate and process the cardholder’s request, ranging from $15 to $25.
Situational
Situational merchant account fees can be a real headache, but understanding them can help you avoid surprises down the line. These fees are often hidden in the fine print of your contract.
A PIN Debit Transaction Fee can occur if you accept a transaction that requires PIN verification. This can happen even if you're not expecting it.
Chargeback Fees are another story. If a customer wants to return something, you'll be charged this fee, in addition to the fee that accompanies processing a transaction.
Some merchant service providers (MSPs) charge a Retrieval Request Fee when a customer flags a transaction. This fee covers the cost of the issuing bank collecting receipts and other evidence to corroborate the transaction.
A Batch Fee is a flat fee you can be charged for settling a lot of transactions at once. This can be a surprise if you're not expecting it.
Some MSPs charge an Application/Setup Fee to get you set up. This is just one more thing to consider when choosing a payment processor.
Red Flag
Red Flag fees can sneak up on you if you're not paying attention. Some payment processors make up their own fees, which is just ridiculous.
Hidden fees are often buried in the fine print, making them hard to spot. Choosing a reputable payment processor is crucial to ensure compliance and minimize fees.
Different payment processors charge merchants differently based on transaction types and risk levels. You should double-check that you're being charged what the card association actually charges.
Some companies inflate their discount rates until you question them. You should ask questions to find out if their costs have really gone up.
ERF/Integrity Fees are charged when you're doing something wrong when processing a payment, like swiping a chip card.
Understanding and Avoiding Chargebacks
Chargebacks can be a real pain for businesses, but understanding how they work can help you avoid them. Chargeback fees are penalties imposed when a customer disputes a transaction and the processor reverses the charge.
You can minimize chargebacks by improving transaction transparency, using proper fraud prevention tools, and responding quickly to disputes. A good starting point is to use a credit card authorization form, which can increase your chances of winning a chargeback case.
Chargeback fees can be as high as $25, and you'll still owe this fee even if you win the dispute. This fee is in addition to the normal processing fee, so it's essential to take steps to reduce your chargeback risk.
Banks consider businesses with high chargeback rates a higher risk, which can lead to increased processing fees. To avoid this, use a credit card authorization form and take preventative actions to minimize chargebacks.
Situational merchant account fees, such as the Chargeback Fee, can add up quickly. This fee is charged when a customer wants to return something, and it's usually around $15 to $25.
To avoid these fees, it's essential to carefully read your terms and sign with a provider you trust. Some merchant service providers may charge you hidden fees, so be sure to review your contract carefully.
PCI Compliance and Security
PCI compliance is a must for any business that takes credit card payments. PCI compliance fees ensure that your business adheres to payment security standards.
These fees are mandatory for maintaining a secure payment environment. Non-compliance can result in penalties and higher fees.
If you fail to pass your PCI survey or become PCI compliant, you'll have to pay a varying compliance fee depending on your payment processor. This is a penalty for not abiding by the card networks to protect cardholder data.
The cost of PCI compliance can range between £2 and £20 per month. This fee is a small price to pay for the security and protection of your customers' sensitive information.
PCI compliance is not just a one-time task, it's an ongoing process. Your business must ensure that all customer data is stored and transmitted securely at all times.
Impact on Small Businesses
Merchant account fees can cut into already thin profit margins of small businesses, making it essential to optimize them.
Small businesses often find themselves paying the second highest operating expense, behind payroll, due to merchant account fees.
These fees can be reduced by ensuring you're only paying for necessary services and not hidden fees.
For small businesses, it's crucial to review and optimize their merchant account fees to improve profitability.
Comparing Providers and Services
Comparing providers and services is a crucial step in finding the best merchant account for your business. To compare fees, you need to look at the total cost of ownership, including transaction fees, monthly charges, and potential hidden costs like PCI fees or early termination penalties.
It's best to compare providers using the same pricing model, as this will give you a clear and accurate comparison. Swipesum's consulting service can help you perform a comprehensive comparison, ensuring you find the best provider for your needs.
You should also shop around for payment processors, as choosing the right one depends on various factors such as your industry, sales volume, and business size. If you process fewer transactions per month, finding a processor with a monthly fee but lower individual transaction fees might help you save.
For example, Square's credit card processing fees are simple and transparent, with just one low rate for every type of card and dollar amount. They never charge any monthly fees, PCI-compliance fees, cancellation fees, or POS software fees, making it a great option for some businesses.
Here are some credit card processing rates from different providers:
To further reduce your credit card processing costs, consider adding a surcharge to purchases made with a credit card to cover the cost of processing. However, be aware that surcharging is banned in many areas, including the EU.
Another option is to work out a deal with your payment processor, such as purchasing card machines in bulk for a discount. Be sure to shop around to see which deals are available to you, and get several quotes from different merchant account providers.
Cost
A merchant account can cost money, but it shouldn't have an application fee. The cost varies depending on the company and how the business operates.
You should consider the total price of working with a provider, including long-term contracts, PCI compliance, and unexpected fees. This can add up quickly, so it's essential to be aware of these costs.
Some providers, like Square, offer transparent pricing and don't require long-term contracts. They also comply with PCI standards and can help mitigate fraud.
The monthly cost of credit card processing can be substantial, so it's crucial to factor this into your pricing strategy. One way to save on credit card fees is to work out a deal with your payment processor or shop around for better deals.
Payment processors collect assessment fees, also known as service fees, for the card networks. These fees are charged based on total monthly sales and vary by network and transaction type. For example, Mastercard's assessment fee ranges from 0.13% to 0.14%, while Visa's ranges from 0.14% to 0.14%.
To determine your effective rate, divide the total fees you'd pay by your total credit card sales. This will give you a better idea of which provider is best for your business.
There are different types of rates, including the qualified rate, which has the lowest cost to the merchant. Qualified transactions are the safest and receive the lowest rate.
The merchant service charge (MSC) is the bulk of your business credit card charges, covering the cost of processing payments. This fee is usually charged as a percentage and varies depending on the type of card used, such as debit, credit, or commercial credit cards.
Here's a breakdown of the MSC rates:
- Debit cards: 0.25% to 0.6%
- Credit cards: 0.3% to 0.9%
- Commercial credit cards: 1.5% to 2.5%
Renegotiation and Contract Changes
Merchant account fees can fluctuate based on interchange updates, contract renewals, or changes in your transaction volume.
Typically, we see payment processing rate hikes from payment processors annually, and they occur at the beginning of each year in Q1.
It's always possible to renegotiate, especially if your business grows or you're facing better offers from competitors. Swipesum constantly monitors market rates and advocates for our clients to get the best possible deal on their fees.
Other Fees and Charges
Other fees and charges can sneak up on you if you're not paying attention. You should be aware of payment gateway fees, which are the costs associated with the conduit that passes money between your merchant account and your payment processor.
Some payment processors charge batch fees, which are charges for the settlement/closing out of your deposits each day. These fees can add up quickly if you're not careful.
You might also encounter chargeback fees, which are the costs incurred when a customer issues a chargeback for a payment. These fees can range from £10 to £20 per chargeback, depending on the payment processor.
Here's a quick rundown of some common fees and charges:
Return
Return transactions can be a hassle, but it's essential to understand the fees involved. The return transaction fee, also known as a return fee, is charged on top of the transaction fee.
There is a return fee associated with a return transaction. This fee is in addition to the transaction fee, which is already a percentage of the total transaction.
The factors that influence interchange rates also apply to return transactions. The card type, card level, industry of the transaction, and transaction location all play a role in determining the interchange rate for a return transaction.
Here are some key factors to consider:
- Debit cards with PINs have lower interchange rates compared to credit cards.
- Card-not-present transactions have higher interchange rates compared to in-person card-present transactions.
- Merchants with small ticket sizes and a large amount of sales can qualify for lower interchange rates.
Note: These factors are based on the information provided in the article section examples.
Other Miscellaneous Costs
Merchant account fees can be a complex and confusing topic, but understanding the different types of fees can help you navigate the process and save money. PCI non-compliance fees, for instance, can be a hidden cost that you may not be aware of.
Batch fees are another common type of fee that can add up quickly. These fees are charged for the settlement or closing out of your deposits each day, also known as batch header fees. Some payment processors may charge you for this service, so it's essential to review your contract carefully.
Chargeback fees are another type of fee that you should be aware of. These fees are incurred when a customer issues a chargeback for a payment, and they can range from £10 to £20 per chargeback.
Some payment processors may charge you a monthly statement or support fee, which can include the preparation and mailing of your monthly statement, as well as general customer support. This fee can vary depending on the provider, but it's essential to factor it into your overall costs.
In addition to these fees, some payment processors may charge a monthly minimum fee, which is the fee between your monthly GPV (credit card dollars processed) and the agreed-upon monthly minimum.
Here is a list of other miscellaneous costs you might be paying:
In some cases, you may also be charged a monthly minimum fee, which is the fee between your monthly GPV (credit card dollars processed) and the agreed-upon monthly minimum.
Frequently Asked Questions
How do you avoid merchant service fees?
We offer fee negotiation and dynamic discounting to help you minimize merchant service fees, ensuring you get the best rates for your business
What is the difference between merchant fee and transaction fee?
Merchant fees are charged as a percentage or fixed amount per transaction, while transaction fees are the fees applied to each individual transaction processed through your EFTPOS machine. Understanding the difference between these fees can help you manage your business expenses more effectively.
Sources
- https://www.swipesum.com/insights/merchant-services-fees-explained
- https://www.ecspayments.com/everything-you-need-to-know-about-merchant-fees/
- https://squareup.com/us/en/payments/merchant-services
- https://squareup.com/us/en/the-bottom-line/managing-your-finances/credit-card-processing-fees-and-rates
- https://gocardless.com/guides/posts/how-much-are-credit-card-merchant-fees/
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