
Lightspeed credit card processing fees can be a complex and confusing topic, but don't worry, I'm here to break it down for you in a way that's easy to understand.
The good news is that Lightspeed offers competitive rates, with a base rate of 2.29% + $0.10 per transaction for in-person payments. This means you won't be hit with any hidden fees, and you'll know exactly how much you're paying.
To give you a better idea of the costs involved, let's take a look at some real-world examples. For instance, if you process a $100 sale, you'll be charged a fee of $2.29 + $0.10 = $2.39. This means your net profit would be $97.61.
Understanding Fees
Interchange fees can range from 1.5% to 3.3% of each transaction, with card issuers charging these fees every time a customer pays with a credit or debit card.
Card networks like Visa and Mastercard charge assessment fees, which are usually lower, averaging around 0.14% of total monthly sales volume.
Assessment fees are charged monthly, based on sales volume, and can vary depending on the card network, card type, and transaction volume.
These fees help card-issuing banks cover costs associated with processing payments, such as fraud risks and handling costs.
What Are Credit Card Fees?
Credit card fees are the fees businesses pay for accepting credit card payments.
These fees are charged by the key players involved in processing credit card transactions, including card issuing banks, card networks, and payment processors.
There are usually three main parties involved in processing credit card payments: card issuing banks (like ANZ and Commbank), card networks (like Visa and Mastercard), and your payment processor (like Lightspeed).
Each party charges a small fee, usually a percentage of the total transaction.
Every customer credit or debit card transaction costs your business money, with each card purchase made via an EFTPOS terminal incuring a different fee from each of the above parties.
Here are the main parties involved in processing credit card payments:
- Card issuing bank
- Card network
- Payment processor
These fees can add up, with a recent survey finding that 60% of Australian businesses are concerned about the cost of their credit card processing fees.
Staying Compliant with Surcharging
Charging a credit card surcharge is legal, but businesses must follow the ACCC guidelines to avoid fines and other penalties.
The ACCC considers a surcharge excessive if the business recoups more from the customer than it pays to facilitate the transaction. This means the surcharge should only cover the costs incurred by the business.
Businesses can only recoup the costs of accepting certain payment methods, such as merchant fees, rental or maintenance fees for card terminals, and fraud prevention services.
To prove how these costs relate to certain card transactions, businesses should save relevant payment contracts and invoices as evidence.
A surcharge can be deemed excessive if it costs the business much less to accept the transaction, like in the case of a 50c fee for a $4 debit card transaction.
Businesses must understand the rules around charging excessive surcharges to remain compliant.
Here are some key points to keep in mind:
- A surcharge should only cover the costs incurred by the business.
- Businesses can only recoup the costs of accepting certain payment methods.
- Save relevant payment contracts and invoices as evidence.
Payment Processing
Lightspeed offers competitive credit card processing fees, with rates starting at 2.6% + $0.10 per transaction for in-person payments. This rate applies to all major credit and debit cards.
With Lightspeed's tiered pricing model, you can save money as your processing volume increases. For example, merchants processing $25,000 or more per month can qualify for a discounted rate of 2.4% + $0.10 per transaction.
Lightspeed also offers a flat rate of 2.9% + $0.30 per transaction for online payments, making it a great option for e-commerce businesses. This rate applies to all online transactions, regardless of the payment method used.
As a merchant, you'll also need to consider the additional fees associated with credit card processing, such as the transaction fee and the payment gateway fee. However, Lightspeed's fees are transparent and easy to understand, with no hidden charges or surprise fees.
Fees and Pricing
Interchange fees, which are charged by card issuers, can range from 1.5% to 3.3% of the transaction amount. These fees help card-issuing banks cover the costs associated with processing payments.
Merchant fees, on the other hand, are charged by payment processors to businesses for processing card transactions. They typically range from 0.5% to 2% of the transaction value. The most popular card types in Australia charge the following merchant fees: Visa and Mastercard – 1.5%, Visa debit – 1%, and American Express – 2.6%.
Lightspeed's payment processing fees depend on the region, business type, and transaction volume. For card-present transactions, they charge a flat rate of 2.6% + $0.10 per transaction, while for card-not-present transactions, they charge 2.9% + $0.30 per transaction.
Here's a breakdown of Lightspeed's estimated monthly transaction fees based on your monthly transaction volume:
Businesses can also negotiate their pricing with their payment processor, which can lead to customized pricing based on their specific needs and volume.
Can You Recover Fees Through Surcharging?
Can you recover fees through surcharging? Yes, many businesses do.
With the decrease in cash transactions, businesses are processing more card transactions, resulting in higher merchant fees. To cover these costs, some businesses opt to pass the expenses onto their customers with a credit card surcharge.
Credit card surcharges aren't always popular with customers, but they can help ease financial burdens. However, some businesses choose to forego charging this fee and factor the extra costs into their pricing instead.
Lightspeed Payments offers an automatic surcharging feature that allows businesses to pass on any card processing fees to customers, effectively making transaction fees zero.
Interchange Fees
Interchange fees are a crucial aspect of credit card processing, and understanding how they work can help you manage your business's expenses. Interchange fees range from 1.5% to 3.3% of the transaction amount, and they're typically charged by the card-issuing bank to the acquiring bank.
These fees help cover the costs associated with processing payments, such as fraud risks and handling costs. Interchange fees can vary depending on the type of business, with different Merchant Category Codes (MCCs) having different interchange rates.
Here's a breakdown of the average credit card interchange fees:
Businesses in high-risk industries, such as online gambling or adult entertainment, may face higher interchange fees. The good news is that you can negotiate with your payment processor to reduce your interchange fees, and some payment processors, like Lightspeed, offer automatic surcharging features that can help you pass on these fees to your customers.
Transaction Type
Transaction Type makes a big difference in credit card processing fees. Card-present (CP) transactions, where the physical card is swiped or inserted into a card reader, tend to have lower fees due to lower fraud risk.
For example, Lightspeed Payments charges a flat rate of 2.6% + $0.10 per transaction for card-present transactions in the United States.
Card-Not-Present (CNP) transactions, on the other hand, have higher fees because of the increased risk of fraud. These transactions include online or phone orders.
Here's a breakdown of the different transaction types and their fees:
Keep in mind that these fees are estimates and may vary depending on your specific business and transaction volume.
Negotiate Your Pricing
Negotiate your pricing to save on credit card processing costs. Larger or high-volume merchants can negotiate customised pricing with their payment processors.
Some businesses have the opportunity to negotiate credit card processing fees, which can lead to customised pricing based on their specific needs and volume.
Lightspeed offers a customised rate for high-volume businesses, making it a great option for those who can take advantage of it.
Businesses should carefully review and understand the terms of their agreements with their payment processor and be aware of all potential fees.
How to Save on Merchant Fees
Saving on merchant fees requires some effort, but it's worth it to keep your business profitable. The first step is to understand what merchant fees are and how they're calculated. Merchant fees are the fees your payment processor charges for processing card transactions, typically a percentage of the transaction amount or a flat fee.
If you're a high-volume business, you may be able to negotiate customised pricing with your payment processor, which can lead to significant savings. For example, Lightspeed offers a customised rate for high-volume businesses.
To avoid hidden fees, it's essential to carefully review and understand the terms of your agreement with your payment processor. Be aware of all potential fees and periodically review your processing agreements to negotiate prices when possible.
The average merchant fees for popular card types in Australia are:
Lightspeed Payments offers an automatic surcharging feature that allows you to pass on any card processing fees to customers, essentially making your transaction fees 0%. This can be a game-changer for businesses looking to save on merchant fees.
POS Monthly Costs
Fees and Pricing can be overwhelming, especially when it comes to POS systems.
Lightspeed POS offers distinct subscription plans tailored to the needs of retail businesses and restaurants.
The monthly subscription costs vary depending on the plan, with some plans including features like inventory management and employee management.
Lightspeed Payments charges a flat rate of 2.6% + $0.10 per transaction for card-present transactions and 2.9% + $0.30 for card-not-present transactions.
For businesses in the United States, Lightspeed Payments charges a flat rate of 2.6% + $0.10 per transaction for card-present transactions and 2.9% + $0.30 for card-not-present transactions.
You can estimate your monthly transaction fee based on your monthly transaction volume, with fees ranging from $200 to $1,120 per month.
Here's a breakdown of the estimated monthly transaction fees based on your monthly transaction volume:
Setting Up and Managing
To set up Lightspeed credit card processing, you'll need to create an account and integrate it with your existing Lightspeed system. This process typically takes around 10-15 minutes to complete.
Lightspeed offers a range of payment gateway options, including Payment Express and Authorize.net, each with its own set of fees. The fees for these options vary depending on the type of transaction.
You can manage your Lightspeed credit card processing fees through the Lightspeed dashboard, where you can view and adjust your payment settings. This includes setting up custom payment terms and adjusting your payment gateway settings.
Lightspeed charges a flat rate of 2.6% + $0.10 per transaction for in-person payments. This rate applies to all payment types, including credit and debit cards.
Payment Processors and Integrations
If you're using Lightspeed for credit card processing, you might be wondering about the fees associated with it. Lightspeed POS allows businesses to use third-party payment processors if Lightspeed Payments doesn't meet their needs, which can be beneficial for negotiating rates or integrating specialized payment solutions.
However, merchants who opt for a third-party processor will face higher subscription rates and fees from Lightspeed. This is something to consider when deciding whether to stick with Lightspeed Payments or switch to a third-party processor.
Lightspeed POS integrations provide businesses with flexibility and efficiency by connecting to various third-party tools and platforms. Some of the supported payment processors include Stripe, PayPal, Worldpay, and Moneris.
Here are some of the integrations that Lightspeed offers, categorized for your convenience:
Lightspeed does not charge directly for most integrations, as many are included with the software. However, there are nuances to consider, so be sure to review the specifics of each integration.
Common Issues and Solutions
One common issue with Lightspeed credit card processing fees is that they can be higher than expected, with some merchants paying up to 3.5% + $0.10 per transaction.
If you're experiencing high fees, it's worth reviewing your payment processing agreement to ensure you're not being charged unnecessary fees.
Lightspeed's flat rate pricing model can be beneficial for some businesses, with a 2.6% + $0.10 per transaction fee that doesn't change regardless of the transaction amount.
However, this model may not be suitable for businesses with high-ticket sales, as they may end up paying more in fees.
To minimize fees, consider implementing a surcharge for customers who pay with credit cards.
Businesses that process a high volume of transactions may be eligible for a lower interchange rate through Lightspeed's tiered pricing model.
Frequently Asked Questions
Is it illegal to charge the customer 3% credit card fee?
No, it's not illegal to charge a 3% credit card fee, but it must not exceed the cost of your processing fee to avoid making a profit
What is Lightspeed processing rate?
Lightspeed's payment processing rate is 2.4% + $0.10 per transaction for card-present transactions and 2.9% + $0.30 per transaction for card-not-present transactions. Effective August 30, 2024, these rates apply to all transactions processed through Lightspeed.
Sources
- https://www.lightspeedhq.com.au/blog/credit-card-processing-fees-guide/
- https://www.lightspeedhq.com.au/blog/understanding-and-avoiding-merchant-service-fees/
- https://koronapos.com/blog/lightspeed-pos-pricing/
- https://www.connectpos.com/lightspeed-payments-common-issues-and-limitations/
- https://k-series-support.lightspeedhq.com/hc/en-us/articles/12625085075995-Surcharging-with-Lightspeed-Payments
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