
Hurricane Helene caused significant flooding in the southeastern United States.
The Federal Emergency Management Agency (FEMA) declared a state of emergency in several affected counties, making federal aid available to residents.
Many homeowners were left with extensive damage to their properties.
The National Flood Insurance Program (NFIP) provided financial assistance to policyholders who had flood insurance coverage.
Hurricane Helene's Impact on Insurance
Over $1.4 billion has been paid out by the National Flood Insurance Program (NFIP) to policyholders for flood losses stemming from Hurricane Helene recovery.
The majority of claims, over 56,000, have been filed following the storm's landfall, with the majority coming from Florida.
FEMA estimates that flood insurance claims losses could potentially reach between $3.5-$7 billion, which is subject to change as of November 12, 2024.
Advance payments of up to $20,000 have been made to policyholders, giving them flexibility to begin working on their recovery as they work the remainder of their claim.
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More than $520 million of the amount paid has been in the form of advance payments.
Policyholders who had flood damage from Helene in Florida, Georgia, Kentucky, North Carolina, South Carolina, Tennessee, and Virginia have until November 26, 2024, to renew their policies.
Certain policyholders in Florida have until December 10, 2024, to renew policies due to an additional extension from Hurricane Milton.
Policyholders in Florida who wish to take advantage of the grace period should contact their agent or insurance company today.
Consider reading: What Does Flood Insurance Cover in Florida
Damage Assessment and Relief
Hurricane Helene's record-breaking rainfall and powerful winds caused widespread destruction, with rivers swelled beyond their banks and landslides isolating communities.
Tens of thousands of residents were displaced, many still living in temporary shelters or relying on FEMA's assistance for basic needs. Essential services like healthcare and transportation were disrupted, and the recovery process revealed both the resilience and vulnerabilities of the affected communities.
Crisis Track, a solution used during the disaster, enabled emergency managers to collect and report damage data efficiently. This facilitated FEMA disaster declarations, securing federal assistance more quickly and accelerating the recovery timeline for affected areas.

Here are the key benefits of Crisis Track:
A Snapshot of Damage
Hurricane Helene's record-breaking rainfall caused widespread destruction, submerging neighborhoods and damaging critical infrastructure. Rivers swelled beyond their banks, leaving tens of thousands of residents displaced.
Entire streets were rendered unrecognizable, with homes and businesses swept away in the torrent. In some towns, entire neighborhoods were submerged under water.
The sheer magnitude of the flooding complicated rescue efforts, isolating communities in hilly areas. Landslides in these areas made it difficult for aid to reach those in need.
Essential services like healthcare and transportation were disrupted, leaving many without access to basic needs.
Crisis Track Enhances FEMA Declarations
Crisis Track is a game-changer for securing FEMA disaster declarations. It allows field teams to quickly document damages using mobile devices, even in areas without reliable internet access.
This efficient damage assessment process saves valuable time during the critical early stages of disaster response. In fact, Crisis Track simplifies the process of gathering and organizing data, making it easier for emergency managers to collect and report damage data.
On a similar theme: Flood Insurance Claim Process

The software provides emergency operations centers with real-time insights into the extent of the damage. This helps decision-makers prioritize actions and allocate resources effectively, ensuring that the most critical needs are addressed first.
Crisis Track's assessments are fully compatible with FEMA's reporting requirements. This streamlines the entire process, reducing delays and ensuring communities receive the help they need faster.
Here are the key benefits of using Crisis Track for FEMA declarations:
- Efficient damage assessments using mobile devices
- Real-time reporting to emergency operations centers
- FEMA-ready outputs for disaster declarations and funding requests
Flood Insurance Coverage
Flood insurance coverage is crucial for policyholders affected by Hurricane Helene. The National Flood Insurance Program (NFIP) has paid over $1.4 billion in flood insurance claims, with the majority coming from Florida.
Policyholders who have filed claims can receive advance payments of up to $20,000, giving them flexibility to start their recovery efforts. This can be a huge help in getting back on their feet.
FEMA has estimated that the total flood insurance claims losses could reach between $3.5-$7 billion.
Flood Insurance Payments Top $1 Billion

More than $1.4 billion has been paid out to policyholders for flood losses stemming from Hurricane Helene recovery.
FEMA estimates that total flood insurance claims losses could reach between $3.5-$7 billion.
Over 56,000 policyholders have filed claims following the storm's landfall.
The majority of claims are coming from Florida, with six states in total affected.
Policyholders in these states can expect advance payments of up to $20,000 before an insurance adjuster visits.
More than $520 million of the paid amount has been in the form of advance payments.
This gives policyholders flexibility to begin working on their recovery as they work through the rest of their claim.
Map: Lowest Flood Insurance Coverage in Hardest-Hit Counties
In the counties hit hardest by Hurricane Helene-related power outages, a staggering 98% of residences lacked flood insurance protection.
Only about 2% of residences in the 100 counties hardest hit by Helene were protected by flood insurance, according to an analysis of Census Bureau data, PowerOutage.us data, and National Flood Insurance Program policy data.
In North Carolina, less than 1% of the counties hardest hit by Helene had flood insurance coverage.
In South Carolina, it was even less, with a mere 0.3% of residences covered.
The NFIP, managed by the Federal Emergency Management Agency, accounts for over 95% of flood insurance policies nationwide.
For your interest: Hurricane Insurance South Carolina
Frequently Asked Questions
How many lost their homes in Hurricane Helene?
Over 73,000 homes were damaged in Hurricane Helene, with many experiencing severe or catastrophic impacts
Sources
- https://consumerfed.org/press_release/tips-for-consumers-to-get-fair-insurance-treatment-after-hurricane-helene/
- https://www.nbcnews.com/data-graphics/map-flood-insurance-coverage-counties-hit-hurricane-helene-rcna173619
- https://www.reinsurancene.ws/54000-nfip-flood-insurance-claims-filed-for-hurricane-helene-fema/
- https://www.fema.gov/press-release/20241127/hurricane-helene-flood-insurance-payments-surpasses-1-billion
- https://www.juvare.com/fema-projects-up-to-7-billion-in-hurricane-helene-flood-insurance-payments/
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