Huntington Bancshares Customer Service Complaints and Solutions

Huntington Bancshares has received complaints about long wait times on their phone lines, with some customers waiting up to 30 minutes to speak with a representative.

If you're experiencing long wait times, consider using their online chat feature or mobile banking app to resolve issues quickly and easily.

Some customers have reported difficulty with their online banking systems, including issues with account access and transaction history.

To troubleshoot these issues, try clearing your browser cache or updating your mobile app to the latest version.

Huntington Bancshares offers a range of support options, including phone, email, and in-person banking services at their locations.

Their customer service team is available to assist with a wide range of issues, from account questions to loan applications.

Negative experiences at Huntington Bancshares' customer service have been reported by several customers.

Some customers have expressed frustration with the bank's inability to process loan payoffs, with one customer stating that Huntington would not process a payoff in December 2024, instead requiring a paper check.

Teller service has also been a point of contention, with one customer giving a score of 7 out of 10. Another customer reported being told to pick a different profession if they were unhappy with the field they chose, after asking too many questions.

Huntington will not process loan payoffs over the phone, requiring customers to mail a paper check instead.

In December 2024, a customer was assigned a loan with Huntington and was unable to get any status on the phone about why their payoff wouldn't be processed.

Huntington's refusal to process loan payoffs over the phone is a significant inconvenience for customers.

Huntington Bank's customer service has been a nightmare for many customers. In fact, one customer was told they were "getting on the nerves" of a representative, and another was bullied into submission by a supervisor.

Tellers at Huntington Bank have also been known to be unhelpful, with one customer giving them a rating of 7 out of 10. This is a stark contrast to the excellent customer service expected from a bank.

Online customer service at Huntington Bank is also a major problem. One customer spent over 1.75 hours on hold and was repeatedly lied to by representatives about the status of a transaction.

In some cases, Huntington Bank's customer service reps have even been dishonest with customers. One customer was told that a check was mailed when it never was, causing them to miss a car payment and other bills.

It's clear that Huntington Bank has a long way to go in terms of providing good customer service to its customers.

Repaying a personal loan with Huntington Bank is simple and flexible, offering various payment options to suit your needs. You can make payments online, over the phone, or by visiting a local branch, making managing your loan payments more convenient.

You can choose to start your payments up to 60 days after your loan closes, giving you breathing room to align with your financial situation. This is a great option if you need some time to get your finances in order.

The length of your repayment period and your rate will affect how much you pay overall. Shorter loan terms will result in higher monthly payments but less interest paid over time, while longer terms may lower your monthly payment but increase the total interest.

It's essential to confirm with Huntington Bank whether they charge prepayment penalties for paying off your loan early. If you do pay off your loan early, you can save on interest, but fees may apply.

Repaying a personal loan can be a straightforward process, but it's essential to understand your options and potential fees. You can make payments online, over the phone, or by visiting a local branch.

Huntington Bank offers a range of payment options, including online payments via their website or mobile app. This flexibility makes managing your loan payments more convenient.

The length of your repayment period and your interest rate will affect how much you pay overall. Shorter loan terms result in higher monthly payments but less interest paid over time.

You can choose to start your payments up to 60 days after your loan closes, giving you breathing room to align with your financial situation. This can be a helpful option if you need some extra time to get your finances in order.

Paying off your loan early can save on interest, but you should check with Huntington Bank about any potential fees or penalties. It's always a good idea to confirm this with the bank before making any early payments.

If you're dealing with a bank that's made a mistake, such as Huntington Bank, be prepared for a frustrating experience. They might lock your card after a case of fraud, leaving you without access to your funds.

You can't rely on their customer service to help you out quickly, as it's reported to be horrible 9 out of 10 times. Some employees might not be very customer-friendly either.

If you need to retrieve your funds, you might have to visit another branch, which can be inconvenient. You might even be offered a ridiculous solution like being given $1,000 in $5 and singles.

Huntington Bank's customer reviews paint a mixed picture of its reputation. On Trustpilot and BBB, the bank earns low ratings, with a 1.7/5 and 1.11/5 score respectively, based on 128 and 389 reviews.

The common themes across these platforms point toward potential issues with customer service and fee-related disputes. Trustpilot and BBB reviews reflect dissatisfaction with customer service and fees, indicating room for improvement.

Here's a summary of Huntington Bank's customer ratings across different platforms:

The Google rating is higher, but still indicates room for improvement, especially in business dealings and customer support.

A reputable lender is one that earns the trust of its customers through good service and fair practices. This is not always the case, as seen with Huntington Bank's customer reviews.

On Trustpilot, Huntington Bank has a rating of 1.7/5 based on 128 reviews. This low rating suggests that many customers are unhappy with their experience.

The Better Business Bureau (BBB) also has a low rating for Huntington Bank, with a score of 1.11/5 based on 389 reviews. This indicates a significant number of customers have had issues with the bank.

Google reviews show a slightly higher rating of 2.6/5 based on 24 reviews, but this still suggests room for improvement. The common themes across these platforms point to potential issues with customer service and fee-related disputes.

Here are the ratings from the three platforms:

If you need to contact Huntington Bank, you can send a subpoena or court order to their corporate address. The address for Huntington Court Order Processing is where you should send it.

If you're trying to resolve a dispute with Huntington Bank, you can send them a demand letter. DoNotPay can help you generate a demand letter to try to settle things out of court.

To file a complaint in small claims court, you'll need to fill out court forms. DoNotPay can help you with this and provide you with enough copies.

To serve Huntington Bank, you'll need to tell them that they're being sued. You should also specify a reason for suing them.