Finding a public adjuster can be a daunting task, especially if you're not familiar with the process. The key is to start by asking for referrals from friends, family, or colleagues who have had a good experience with a public adjuster in the past.
Public adjusters are licensed professionals who work on behalf of policyholders to negotiate with insurance companies. They have the expertise to help you navigate the complex insurance claims process.
Research online to find public adjusters in your area, and check their professional affiliations, such as the National Association of Public Adjusters (NAPA).
What Is a Public Adjuster?
A public adjuster is a professional who represents policyholders in insurance claims disputes. They work on behalf of the insured to ensure they receive a fair settlement from their insurance company.
Public adjusters are licensed professionals who have a deep understanding of insurance policies and the claims process. They have the expertise to navigate complex insurance terminology and procedures.
A public adjuster's main goal is to maximize the policyholder's claim payout, often by identifying undervalued or overlooked damages. They may also help policyholders document their losses and gather evidence to support their claim.
In many states, public adjusters are required to be licensed and registered with the state's insurance department. This ensures they have met certain education and experience requirements.
Public adjusters typically work on a contingency fee basis, meaning they only get paid if the policyholder receives a settlement. This can be a significant advantage for policyholders, as it aligns the public adjuster's interests with their own.
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Choosing a Public Adjuster
Before hiring a public adjuster, it's essential to check their credentials. Public insurance adjusters must be licensed in every individual state where they practice, and like other professionals, they're required to participate in continuing education courses to maintain their licensure.
Make sure to never hire an unlicensed contractor or attorney for claim adjustment services – it's against the law and a sign of a lack of knowledge and qualification.
To find a good public adjuster, consider the following factors:
How to Choose
Before hiring a public adjuster, it's essential to check their credentials. Public insurance adjusters must be licensed in every individual state where they practice, and like some other professionals, they're required to participate in continuing education courses to maintain their licensure.
You should never hire an unlicensed contractor or attorney for claim adjustment services if they are not licensed. Practicing without a license is against the law and the license is an important benchmark of knowledge and qualification.
When it comes to finding a good public adjuster, you'll want to research their background. Here are some factors to consider:
A public adjuster's experience and reputation are also crucial. Look for a company that has been around for a while and has a good track record of success.
A Regional Association
A Regional Association can be a great resource when choosing a public adjuster. A state organization such as the California Association of Public Insurance Adjusters can guide you to one of its members.
These associations often have strict membership requirements, and their adjusters must adhere to a code of ethics.
Public Adjuster Costs and Fees
Public adjuster costs and fees can vary, but most charge a percentage of the total claim payout, ranging from 3% to 30%.
Many public adjusters will visit the site of a loss for free to determine whether they'll work with a policyholder on a case.
The cost of a public adjuster varies based on the nature of the claim, location, and adjuster's fee structure.
A public adjuster's fee is often capped, with experienced adjusters capping fees as high as $15,000 per claim.
In some cases, a high cap can still save a policyholder a lot of money, especially on large claims.
On average, public adjusters take 10% of the final settlement, although fees can be higher, up to 20%.
Policyholders may be able to negotiate a lower percentage fee for large claims, such as property losses of $1 million or more.
In Florida, for example, fees are capped at 20% for reopened or supplemental claims, and 10% for claims resulting from an official state of emergency.
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Public Adjuster Types and Options
Public adjusters are independent professionals who work on behalf of policyholders to negotiate with insurance companies. They are not affiliated with any insurance company.
There are different types of public adjusters, but they all share the same goal: to help policyholders get the compensation they deserve.
Public adjusters can be hired on a contingency basis, meaning they only get paid if the policyholder receives a settlement. This arrangement can be beneficial for policyholders who may not have the financial means to hire an adjuster upfront.
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Company vs Independent
As you explore the world of public adjusters, you may come across two types of adjusters that work closely with insurance companies: company adjusters and independent adjusters.
Company adjusters are employed by insurers and are sent to evaluate claims filed by the company's policyholders.
Independent adjusters, on the other hand, do contracted work for insurance companies and are usually hired on an as-needed basis when there's a surge in demand, or for their specific expertise.
Here's a breakdown of the two:
This distinction is important to understand, as it can impact the level of objectivity and expertise that each type of adjuster brings to the table.
Company vs Independent Adjuster
A public adjuster is a professional who can help you navigate the claims process and get the maximum payout for your insurance claim. They're hired by individuals, not insurance companies.
Company adjusters, on the other hand, are employed by insurers and are sent to evaluate claims filed by their policyholders. This can create a conflict of interest, as their primary goal is to minimize payouts.
Independent adjusters do contracted work for insurance companies, often on an as-needed basis or for their specific expertise. They're not necessarily a good option for individuals seeking to maximize their claim.
Here's a breakdown of the three types of adjusters:
In most cases, a public adjuster is not needed, but they can be a game-changer in the event of a very large claim or total loss of a home.
Claims Types
Public adjusters can handle a wide range of property damage insurance claims.
Whether it's a fire, water, or wind damage claim, public adjusters have got you covered. They'll advocate for you to ensure you receive proper compensation for your insurance claim.
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Some common types of claims that public adjusters can handle include fire damage, soot and smoke damage, and water damage. Mold damage, wind and storm damage, and roof leak damage are also on the list.
Here's a breakdown of some of the specific types of claims that public adjusters can handle:
- Fire Damage
- Soot & Smoke Damage
- Water Damage
- Mold Damage
- Wind & Storm Damage
- Roof Leak Damage
- Vandalism
- Business Interruption
- Vehicle Strike/Collision Damage
- Ice Dam Damage
- Plumbing Leak Damage
When to Hire a Public Adjuster
If you're dealing with a large claim for significant or complex damage to your home, like a fire, it's worth considering hiring a public adjuster. They can help ensure your insurer's adjuster doesn't underestimate your claim.
You might feel that your insurer's adjuster is being unfair or that they're not taking your claim seriously. A public adjuster can help communicate with your insurance company and ensure you get a fair payout.
Don't underestimate the complexity of a claim, even if it seems small. A public adjuster can assess the damage and determine if it's worth filing a claim.
On a similar theme: Water Damage Public Adjuster
Here are some scenarios where hiring a public adjuster might be a good idea:
- Your claim is large or damage is severe
- You find working with insurance companies to be stressful
- You've had a poor claims experience in the past
- You are too busy to correspond with your insurance company
- You feel that claim settlement is too low
You shouldn't have to handle the claims process yourself, especially if it's causing you stress. A public adjuster can handle the communication and paperwork for you, giving you peace of mind.
In the end, hiring a public adjuster can help ensure you get a fair insurance settlement and the help you need to repair your property.
Finding and Hiring a Public Adjuster
You can find a reliable public adjuster through various means. Word-of-mouth recommendations are a great way to find a good public adjuster, as they often rely on these recommendations for new business.
A public adjuster will handle your claim and communicate with your insurance company on your behalf. This can be a huge stress-reliever, especially if you find working with insurance companies to be overwhelming.
Some people may feel that hiring a public adjuster is too expensive, but it's worth considering the potential benefits. A public adjuster can help you get a larger insurance settlement to repair the identified damage.
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Here are some ways to find a public adjuster:
- Word-of-mouth recommendations
- Online search
- Professional associations, such as the Florida Association of Public Insurance Adjusters (FAPIA)
A public adjuster will assess your property damage, determine if you should file a claim, and help you navigate the claims process. They will also work to ensure that no damage is overlooked.
You can hire a public adjuster even if you've already filed a claim. Many public adjusters offer a free assessment of your property damage, which can give you an idea of what to expect from the claim and how much it will payout.
Public Adjuster Process and Claims
A public adjuster can handle all property damage insurance claims, including those caused by fire, water, mold, wind, and vandalism. They can also help with business interruption and vehicle collision damage.
In fact, public adjusters can be hired right after the damage occurs or even after a homeowner has filed a claim. This can ensure that the insured receives a fair settlement from their insurance company.
Here are some examples of the types of claims a public adjuster can handle:
- Fire Damage
- Soot & Smoke Damage
- Water Damage
- Mold Damage
- Wind & Storm Damage
- Roof Leak Damage
- Vandalism
- Business Interruption
- Vehicle Strike/Collision Damage
- Ice Dam Damage
- Plumbing Leak Damage
A public adjuster will handle all communication with the insurance company, including meetings, emails, phone calls, and paperwork. They will also document everything to prove that the estimates they want the insurance company to pay are fair and accurate.
Sample Claim Information
As a policyholder, you'll need to provide detailed information for your claim. The process of evaluating, completing, and submitting a claim is remarkably detailed.
A Public Claims Adjuster can prepare and submit this information for each policyholder's unique claim. This can be a huge relief, especially if you're not sure where to start.
You can expect the claim information to include everything from the date and time of the incident to the amount of damage and the policy details. This information can be overwhelming, but a Public Claims Adjuster can help guide you through it.
A Public Claims Adjuster can help you navigate the complex process of submitting a claim. They can prepare and submit the information accurately, saving you time and stress.
Claim Process
The claim process can be a daunting task, especially when dealing with a large claim. A public claims adjuster can prepare and submit the necessary information for each policyholder's unique claim.
A large claim can involve multiple insurance adjusters, one for each aspect of the damage, such as dwelling, personal property, and additional living expenses. This can make it difficult for a policyholder to navigate the process.
A public adjuster can explain the process and work on behalf of the policyholder, handling meetings, emails, phone calls, and paper documents. They can also help ensure a fair settlement by presenting a meticulous approach to the claim.
In most cases, a company adjuster is capable of handling routine claims, but a public adjuster may be necessary for large or complex claims. If you're not satisfied with the company adjuster assigned to your claim, you can always request another one.
Here's a breakdown of the steps a public adjuster may take to help you through the claim process:
- They will look at your insurance policy to determine how they can help you recover financially.
- They will find a temporary place to stay if your home is deemed "unsafe to inhabit."
- They will visit the site to prepare a detailed estimate of the reparation costs and physical losses.
- They will document everything to prove to the insurance company that the estimates are fair and accurate.
- They will handle all communication with the insurance company, so you won't have to deal with phone calls, texts, or emails.
- They will fight for every aspect of your claim, including dwelling, other structures, damaged contents, business income, and loss of use.
Determining Damage
Determining damage is a crucial step in the public adjuster process. Public adjusters use high-quality technology and proven techniques to uncover even the smallest damage for smaller claims.
They'll use tools like moisture meters, laser tapes, soot sponges, and more to find everything that your insurance company should pay out for your claim. This includes damage from fire, smoke stains, water, and wind.
Public adjusters make sure to look at every detail in your property, room by room. They'll check for signs of damage, such as fire damage, smoke stains, water damage from burst pipes or flooding, and wind damage from storms.
From taking pictures to documenting every aspect of the damage, public adjusters ensure that your insurance company knows exactly what happened and how much it's going to take to fix everything.
Sources
- https://www.valuepenguin.com/public-insurance-adjusters
- https://idoi.illinois.gov/consumers/consumerinsurance/homeownerrenter/homeowners-and-renters-public-adjusters.html
- https://www.forbes.com/advisor/homeowners-insurance/public-adjusters/
- https://www.bankrate.com/insurance/homeowners-insurance/hiring-a-public-adjuster/
- https://performanceadjusting.com/learn/what-is-a-public-adjuster/
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