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To add tickets to your digital wallet, you'll need to have a digital wallet service like Apple Wallet, Google Pay, or Samsung Pay set up on your device.
Download the ticket issuer's app or visit their website to purchase and save your ticket.
You can then add the ticket to your digital wallet by following the issuer's instructions, which may involve scanning a QR code or entering the ticket's details manually.
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Digital Wallet Configuration
To configure a seat admission ticket for digital wallets, select the Digital Wallet tab.
The Tickets|Digital Wallet page appears, where you can customize various aspects of the ticket.
To display an image behind the content on the front of the pass, click on the Background Image option and upload a .PNG image that is 180 x 220 pixels and approximately 60 kb in size.
Apple will automatically adjust the Foreground Colour and Label Colour selections if it determines that the text will be unreadable against the Background Image.
If you don't want to use an image, you can select a Background Colour instead.
To display an image at the top-left corner of the ticket, click on the Logo option and upload a .PNG image that is 160 x 50 pixels but can be narrower in most cases.
To display your organization's name on the lock screen and in apps like Mail, choose a name that customers recognize and associate with your organization from the Digital Wallet Organization Name list.
The values in the list should match the 'Key' and 'Label' to ensure accurate display.
You can optionally enter a Grouping Identifier to categorize or group similar tickets in a digital wallet. This can be useful for a film festival or to group all of the tickets for a particular venue together.
Apple Wallet supports the following barcode formats: QR.
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Adding Digital Tickets
Adding digital tickets is a straightforward process. You can add tickets from various platforms, including Ticketfly, to your Apple Wallet.
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To add a digital ticket, open the email or mobile app associated with the ticket on your iPhone or iPad. Tap the Add to Apple Wallet button, which usually has a wallet icon with multiple cards inside on a black background.
You might be prompted to set preferences for your ticket, including proximity alerts and the location of the event. This is a great way to stay organized and ensure you don't miss any important details about your event.
Here's a step-by-step guide to adding a digital ticket:
- Open the email or mobile app associated with the ticket.
- Tap the Add to Apple Wallet button.
- Follow the on-screen prompts to finish adding the ticket to your Wallet.
Adding Payment Methods
To add payment methods to your digital ticket system, you'll need to configure your payment gateway. This can be done through the payment settings section of your account dashboard.
You can integrate multiple payment gateways, such as PayPal and Stripe, to provide customers with a range of options. This is especially useful for businesses with international customers.
Make sure to test your payment methods thoroughly to ensure they're working correctly. This will help prevent any issues during the checkout process.
The payment gateway fees, such as a 2.9% + $0.30 per transaction fee for PayPal, will be deducted from the ticket sale. This fee is usually added to the ticket price.
In some cases, you may need to adjust your payment settings to accommodate specific payment methods, such as credit card or bank transfer. This can be done by updating your payment settings accordingly.
Ticketmaster Tickets in Apple Wallet
Adding Ticketmaster tickets to Apple Wallet is a great way to ensure you don't miss a show. To do this, you'll need to have the Ticketmaster app installed on your iPhone and be signed in to your account.
From the Ticketmaster app, tap My Events from the bottom navigation menu. Select the show you want to view, and if your ticket is available, you'll see a View Ticket button. Tap it to access your ticket.
If you've already added your Ticketmaster ticket to Apple Wallet, you can view it by launching the Wallet app and tapping the Ticketmaster passes. To show your Ticketmaster tickets at the event, either launch the Wallet app or tap the iPhone's side button twice and then show the correct passes.
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However, if you encounter issues viewing your Ticketmaster tickets in Apple Wallet, you may see a Pass Disabled error. This could be due to several reasons, including trying to add a ticket that someone else has already added to their wallet or having an outdated Ticketmaster app or iOS.
To resolve this, log into your Ticketmaster account to verify the status of your order, ensure the Ticketmaster app and iOS are up-to-date, and then try re-adding your tickets to Apple Wallet. You can do this by deleting the disabled passes from Apple Wallet and following the adding process again.
You can also share some passes and tickets in the Wallet app with other iPhone or Apple Watch users. To add a digital ticket to Apple Wallet, open the email or mobile app associated with the ticket and tap the Add to Apple Wallet button.
Adding Tickets from Other Sources
You can add tickets from other sources to your digital ticket collection by using the import feature. This feature allows you to upload tickets from your email inbox, Google Drive, or Dropbox.
Tickets can be imported in PDF format, making it easy to add tickets from other sources.
The import feature also supports CSV files, which can be exported from spreadsheets or other ticketing platforms.
Scanning and Using Tickets
To scan and use tickets in your digital wallet, you can either add a digital ticket or scan a physical one.
To add a digital ticket, you'll need to open the email or mobile app associated with the ticket, and then tap the Add to Apple Wallet button.
You can also scan a physical ticket by opening the Camera app and capturing the QR code or barcode on the ticket. Set the ticket on a flat surface to take a clear picture.
Scanning Ticket
To scan a physical ticket, you'll need to use the Camera app on your device. Open the Camera app, which is a dark gray camera on a light gray background.
You'll use this app to capture the QR code or barcode on your ticket. Set your ticket on a flat surface to take a clear picture of the barcode.
Follow the on-screen prompts to add the ticket to your Wallet after scanning the physical ticket's QR code or barcode.
Here are the steps to scan a physical ticket in more detail:
- Open the Camera app.
- Capture your ticket's QR code or barcode.
- Follow the on-screen prompts to add the ticket to your Wallet.
Using Tickets in Apple Wallet
You can add Ticketmaster tickets to Apple Wallet via the Ticketmaster app, but it's recommended to do so in advance to avoid any technical issues on the day of the event.
To add a Ticketmaster ticket, launch the Ticketmaster app, sign in to your account, and tap My Events from the bottom navigation menu.
Select the show you want to view and tap the View Ticket button if your ticket is available and ready for viewing.
If you have multiple tickets for the event, you'll be given the option to add just the selected ticket or all purchased tickets to Apple Wallet.
The Add to Apple Wallet button will change to View in Wallet once you've added the ticket.
You can also add a digital ticket by tapping the Add to Apple Wallet button in the email or mobile app associated with the ticket.
To scan a physical ticket, open the Camera app and capture the QR code or barcode on the ticket.
After scanning the physical ticket's QR code or barcode, you'll be prompted to complete the process for adding it to your Apple Wallet.
Here are the steps to add a ticket to Apple Wallet:
- Launch the Ticketmaster app or open the email or mobile app associated with the ticket.
- Tap My Events or the Add to Apple Wallet button.
- Follow the on-screen prompts to add the ticket to your Wallet.
Once a ticket is added to Apple Wallet, you can show it at the event by launching the Wallet app or tapping the iPhone's side button twice and then selecting the correct passes.
Frequently Asked Questions
Why can't I add a ticket to my Apple Wallet?
Check with the merchant or issuer to confirm they support Wallet app passes. If they do, contact them for assistance adding your ticket
Sources
- https://documentation.audienceview.com/unlimited/gen-creating-a-ticket-for-a-digital.html
- https://www.slashgear.com/1652235/apple-wallet-add-ticketmaster-tickets/
- https://support.apple.com/en-us/111112
- https://www.wikihow.com/Add-a-Ticket-to-an-Apple-Wallet
- https://documentation.audienceview.com/unlimited/gen-configuring-digital-wallet-tickets.html
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