A Step-by-Step Guide to How to Accept Credit Card Payments

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To accept credit card payments, you'll need to get set up with a payment processor. This is the company that will handle the actual transaction and send the funds to your bank account.

First, research and choose a payment processor that meets your business needs. Look for one that offers low fees, reliable support, and easy integration with your website or point of sale system.

Next, apply for a merchant account, which is a special type of bank account that allows you to accept credit card payments. This account will be linked to your payment processor and will hold the funds until you're ready to deposit them.

Once you have a merchant account, you'll need to set up a payment gateway, which is the technology that allows you to securely process credit card transactions online.

History of Credit Card Payments

The history of credit card payments is a fascinating story that spans several decades. In the 1950s, the first credit card, the Diners Club card, was introduced by Frank McNamara, the founder of the Diners Club.

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This card was initially accepted by a limited number of merchants, but it marked the beginning of a new era in payment systems. The first credit card charge was made in 1950 by Frank McNamara at a restaurant in New York City.

The BankAmericard, later known as the Visa card, was introduced in 1958 by Bank of America. It was the first credit card to be issued by a bank and was initially accepted by a small group of merchants in California.

The first credit card with a magnetic stripe was introduced in the 1970s, making it easier to process payments. The introduction of the magnetic stripe also led to the development of the first credit card terminals, which allowed merchants to process transactions more efficiently.

By the 1980s, credit card payments had become a common sight, with millions of cards in circulation. The introduction of the Interbank/Mastercard card in 1966 marked the beginning of a new era in credit card payments, with a focus on international acceptance.

Authorization Process

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To accept credit card payments, you need to understand the authorization process. This is where the merchant's payment software or gateway receives the approval or decline message from the card network.

The authorization process is initiated when the payment solution sends credit card transaction information to the merchant's MSP or acquiring bank. This happens in just a few steps.

Here's a breakdown of the key steps in the authorization process:

The entire process happens quickly, usually in a matter of seconds, and allows the merchant to know whether the payment has been approved or declined.

Common Monthly Fees

As you start accepting credit card payments, you'll want to understand the common monthly fees that come with it. Interchange fees are non-negotiable and must be paid by all merchants, set by card networks like MasterCard and Visa.

These fees can change depending on your business and the type of card used, with rewards and corporate cards having higher interchange rates and fees than debit cards. You may see interchange fees itemized on your merchant statement as a percentage plus a flat, per-transaction fee.

For another approach, see: Credit Card Fee Settlement

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A statement fee is also common, usually ranging from $5 to $15 a month, to cover the cost of printing and mailing credit card statements. Some merchants offer electronic or paperless statements, which can save you from being charged this fee.

Monthly minimum fees are charged by some merchant service providers if you process under the designated monthly volume. This fee can be a significant additional cost, so be sure to check your contract.

Curious to learn more? Check out: How Do Monthly Credit Card Payments Work

Payment Methods

To accept credit card payments, you'll need to choose a payment method that suits your business needs.

There are several payment methods to consider, including online payment gateways, mobile payment apps, and point-of-sale (POS) systems.

Online payment gateways are a popular choice, as they allow businesses to accept credit card payments through their website or mobile app.

Mobile payment apps like Apple Pay and Google Pay are also widely accepted, and can be used to make contactless payments.

Curious to learn more? Check out: Credit Union Personal Loan to Pay off Credit Cards

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POS systems are a good option for businesses that need to process credit card payments in person, such as retail stores and restaurants.

Some payment methods require a merchant account, while others do not.

Online payment gateways often require a merchant account to process credit card payments, but some may offer alternative payment methods that don't require one.

Businesses should carefully consider their payment processing fees when choosing a payment method.

POS systems often have lower transaction fees compared to online payment gateways, but may require a monthly rental fee.

Merchant Services

To accept credit card payments, you'll need to set up a merchant account. Most banks offer in-house merchant services for business account holders to help them accept multiple forms of payment, keep track of sales, and offer loyalty programs.

You can choose from various merchant services providers, such as Intuit, Clover, and Square, which offer separate services from your bank and need to be connected to your business bank account. Online businesses often use prevalent payment service providers like PayPal, Stripe, or Square to process payments from customers directly to their business bank accounts.

If this caught your attention, see: Merchant Cash Advance Lawyer

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For in-person transactions, you'll need to choose a payment processing platform compatible with your card reader, POS system, and other technology. You'll also need to set up your account with the chosen payment processor, connect your card reader, POS, and other relevant technology, and then accept in-person credit card payments on your card reader or POS.

Merchant Services Pricing

Merchant Services Pricing can be a complex and confusing topic, but it doesn't have to be. By understanding the basics, you can make informed decisions about your merchant services.

The effective rate of your credit card processing fees is a good starting point. To find it, simply divide your total credit card processing fees by the total dollar amount of all transactions. This will give you a snapshot of your total fees.

Interchange Plus, Cost Plus, or Pass Through pricing models are the most common. You're charged the interchange or pass through cost from the card networks, plus a merchant discount fee, which is the provider's markup.

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Your merchant service provider takes on the risk of providing you a merchant account and is ultimately responsible for any fraud that could occur. Your rate with the MSP will reflect the amount of risk involved with your industry.

Transaction-based fees are a percentage plus a flat per transaction fee. For instance, a rate of .50 + $.10 per transaction. These fees can fluctuate depending on factors like the type of card presented and whether it's a swiped or card-not-present transaction.

To get the best pricing, it's essential to compare quotes from different providers. Look beyond the price and consider factors like transaction limits, equipment requirements, and payment processing times.

Here's a breakdown of the key factors to consider when comparing pricing:

By understanding these key factors and doing your research, you can find the best merchant services pricing for your business.

Best Merchant Services

Merchant Services can be overwhelming, especially when it comes to choosing the right one for your business. There are many options available, but not all of them are created equal.

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To find the best merchant services for your small business, you'll need to consider several factors, including the type of credit cards you want to accept, the processing fees you're comfortable with, and the number of transactions you process on average. Some providers offer better rates for higher transaction volumes, so it's essential to shop around and compare features, pricing, and expert reviews.

The right merchant services can make a significant difference in your business's bottom line. For example, Square offers competitive rates of 2.6% plus 10 cents for in-person transactions, 2.9% plus 30 cents for online transactions, and 3.5% plus 15 cents for manually keyed transactions.

Some popular merchant services include Bankrate's Small Business Hub, Intuit, Clover, and Square. These providers offer a range of features, including payment terminals, online payment gateways, and mobile payment systems.

Before choosing a merchant services provider, ask yourself the following questions:

  • How will you primarily process credit card transactions? In person, online, and over the phone?
  • What type of credit cards do you plan to accept? Visa, Mastercard, Discover, American Express, or all of them?
  • How much of a processing fee are you comfortable with?
  • How many transactions do you process on average?

By considering these factors and doing your research, you can find the best merchant services for your small business and start accepting credit card payments with ease.

Via Phone

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Accepting credit card payments over the phone is a common practice, especially for restaurants taking orders for take-out. This type of transaction is known as a card-not-present or CNP transaction.

To process credit card payments over the phone, you'll need a credit card reader and a POS or an online payments gateway. However, most credit card processors aren't designed to primarily host these types of transactions.

The process of accepting credit card payments over the phone typically involves the customer sharing their credit card number with the merchant, who then manually enters that information into their card reader. This process poses the greatest risk for fraud, which is why it incurs the highest processing fees.

Here are the steps to accept credit card payments over the phone:

  1. Choose a payment processing platform that's compatible with your existing technologies.
  2. Set up your account with your chosen payment processor and connect your other relevant technology with it.
  3. Take credit card payments over the phone and input them into your payment processor.

Alternatively, you can use your phone to accept credit card payments by following these steps:

  1. Register with a payment service provider or mPOS.
  2. Order a mobile card reader.
  3. Download a verified payment app and set up your account.
  4. Begin accepting credit card payments on your phone.
  5. Maintain documentation of your transactions.

Return

If you need to return a product or service, you'll want to understand the process for getting a refund or exchange. Most merchants accept returns within a certain timeframe, usually 30 days, and some may have specific requirements for how to initiate the return process.

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You'll need to contact the merchant directly to initiate the return process, and they may require you to provide a reason for the return or a receipt. Some merchants may also have a specific return address or drop-off location.

The merchant will then process your return and issue a refund to your original payment method, minus any applicable fees. If you paid with a credit card, the refund will be processed as a credit to your card account.

In some cases, the merchant may offer an exchange or store credit instead of a refund. This is usually specified in their return policy, so be sure to check before initiating the return process.

If you're unsure about the return policy or process, it's always a good idea to contact the merchant directly to clarify their procedures. This will help ensure a smooth and hassle-free return experience.

Here are some common return policies you might encounter:

  • In-store returns: Some merchants may allow in-store returns, while others may require you to mail the item back.
  • Restocking fees: Some merchants may charge a restocking fee for returns, which can range from 10% to 20% of the purchase price.
  • Refund timeframe: Most merchants will issue a refund within 7-10 business days of receiving the returned item.
  • Exchange options: Some merchants may offer an exchange for a different size or color, while others may only offer a refund or store credit.

Regulations and Compliance

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Accepting credit card payments comes with a set of rules and regulations you must follow to avoid fines. Payment compliance is a subject that applies to every merchant, and it's not just about credit cards - debit cards are also involved.

The Payment Card Industry Security Standard Council (PCI SSC) regulates credit card data processing to protect consumers from fraud. This organization has created a set of compliance rules for merchants to follow, known as PCI compliance.

To determine your level of PCI compliance responsibility, consider the following factors: how many payments you process per year, whether you store credit card data on your servers, and if sensitive card data is physically stored on your premises.

Here are the different levels of PCI compliance and their impact on merchant responsibility:

Choosing a credit card processor that is Level 1 compliant can significantly reduce the PCI burden on your business. This ensures customer information remains secure, and you can rest easy knowing you're following PCI compliance requirements.

Compliance

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Compliance is a crucial aspect of accepting credit card payments. It's a complex topic, but understanding the basics can help you avoid fines and keep your customers' data safe.

To avoid fines while accepting credit cards, you must adhere to security compliance requirements created and enforced by the Payment Card Industry. There are additional considerations through the Electronic Funds Transfer Act (EFTA) and Regulation E if you also wish to accept debit cards.

The Payment Card Industry Security Standard Council (PCI SSC) regulates those involved with processing of credit card data to protect that data and keep consumers safe from fraud. Every merchant that accepts cards must follow PCI compliance guidelines to protect customers from data breaches and fraud.

The level of PCI compliance responsibility you bear depends on a few different factors: how many payments you process per year, whether you store credit card data on your servers or your credit card processor does this for you, and if sensitive card data is physically stored on the premises of your business.

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Choosing a credit card processor that is Level 1 compliant reduces the PCI burden your business carries. This means customer information remains secure and you can rest easy knowing you are following PCI compliance requirements.

To prepare for tax season, businesses should keep payment records, like deposit information, paper and digital receipts, and invoices to prepare for tax season from all purchases, including credit card transactions.

Here are the key factors that determine your PCI compliance responsibility:

  • How many payments you process per year
  • Whether you store credit card data on your servers or your credit card processor does this for you
  • If sensitive card data is physically stored on the premises of your business

Arbitration

Arbitration is a process where disputes are resolved outside of court. You may be required to use arbitration to resolve disputes related to a product or content, as seen in the Discover Cardmember Agreement.

If you've agreed to the arbitration section of your Discover Cardmember Agreement, it will apply to any dispute arising from or relating to a product or content.

Payment Processing

Payment Processing is a crucial step in accepting credit card payments. It's a behind-the-scenes process that ensures your transaction is legitimate and the funds are available.

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There are several ways a cardholder can make a payment, including Card Present Transactions, Card Not Present Transactions over the phone, and online payments.

The payment solution, or gateway, sends the credit card transaction information to the merchant's MSP or acquiring bank. This is the first step in the payment processing journey.

The MSP or acquiring bank then forwards the information to the credit card network, which is responsible for communicating with the cardholder's issuing bank.

The issuing bank authenticates the card information and checks if funds are available. If everything checks out, they send an approval code or a decline message back to the card network.

Here's a breakdown of the payment processing steps:

  • Cardholder makes a payment (Card Present or Card Not Present)
  • Payment solution sends transaction info to MSP or acquiring bank
  • MSP or acquiring bank sends info to credit card network
  • Credit card network sends info to issuing bank for payment authorization
  • Issuing bank authenticates card and sends approval or decline message
  • Credit card network sends approval or decline message to MSP or acquiring bank
  • MSP or acquiring bank sends approval or decline message to merchant's payment software

If the payment is approved, the payment software sends a receipt of payment to the cardholder. This is the final step in the payment processing journey.

Costs and Benefits

Accepting credit card payments can increase your customer base and revenue, but it also comes with costs. You may spend money on a credit card processing machine and be responsible for certain processing fees.

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Each transaction fee includes interchange fees, assessment fees, and payment processor fees. Interchange fees, for example, differ across card issuers and types, and are influenced by how people make a purchase.

Here's a breakdown of the costs you might incur:

  • Interchange fees: Vary by card issuer and type
  • Assessment fees: Usually less than 0.2% of the total cost
  • Payment processor fees: May be a monthly rate or a small portion of each transaction

Despite the costs, the benefits of accepting credit card payments often outweigh them. A 2021 study found that consumers are more likely to make higher-priced purchases with a credit card than with cash.

What Are the Costs of?

Accepting credit card payments can come with some costs, but understanding these expenses can help you make informed decisions about your business.

You may spend money on a credit card processing machine, which is a one-time investment.

Each transaction fee includes interchange fees, assessment fees, and payment processor fees.

Interchange fees, charged by the purchaser's credit card company, can vary across card issuers and types, and are influenced by how the purchase is made.

A unique perspective: Credit Card Fees New York

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Assessment fees, also known as "swipe fees", are a percentage of each transaction, usually less than 0.2% of the total cost.

Payment processor fees can be a monthly rate for their services or a small portion of each transaction.

Here's a breakdown of the different types of fees you may encounter:

These fees can add up, but they're a necessary part of accepting credit card payments.

Cost

Accepting credit card payments can be a great way to attract more customers and increase revenue, but it's essential to understand the costs involved.

You may need to spend money on a credit card processing machine, which can be a one-time expense.

Interchange fees are charged by credit card companies and vary across different card issuers and types. They also depend on how the purchase is made, whether it's online, through an app, or at a credit card terminal.

Assessment fees are a percentage of each transaction, usually less than 0.2% of the total cost.

Consider reading: Credit Cards and Interest

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Payment processor fees can be a monthly rate or a small portion of each transaction.

There are two main pricing structures for credit card processing fees: flat-rate and interchange-plus.

Flat-rate fees include a percentage of the transaction total plus a fixed amount, such as 2.9% plus 15 cents. This can be simpler to understand and more consistent.

Interchange-plus pricing structures include an interchange rate, which varies by credit card network, plus a set markup. This can be transparent, but also challenging to predict your payment processing costs.

You can save money when customers pay with cards that have lower interchange rates.

If this caught your attention, see: Uniform Electronic Transaction Act

Key Concepts

To accept credit card payments, you'll need to understand the key concepts involved.

You'll need a merchant account to process credit card transactions.

Credit card transactions involve a payment gateway, which acts as a middleman between your business and the credit card company.

Security is a top priority, with credit card transactions requiring encryption and tokenization to protect sensitive information.

A payment processor handles the technical aspects of credit card transactions, making it easier for your business to accept payments.

You'll also need to comply with Payment Card Industry Data Security Standard (PCI DSS) regulations to ensure the security of credit card transactions.

Frequently Asked Questions

How can I accept credit card payment without a machine?

You can accept credit card payments without a machine by using a payment processing app on your smartphone, which allows you to manually input or scan card details for secure in-person transactions. Consider installing a PSP's app to start taking card payments today.

What is the cheapest way to receive a credit card payment?

Consider 'zero-cost' credit card processing, which can save your small business money on fees. Look for a payment processor with a favorable pricing structure and no additional fees for the cheapest option

What are the disadvantages of accepting card payments?

Accepting card payments comes with some potential downsides, including costs and increased exposure to fraud. Understanding these risks can help you make informed decisions about your payment options.

How are credit card payments processed online?

Here's how online credit card payments work: The payment process involves a series of steps, from the merchant to the issuing bank, with various parties involved, including payment processors and card associations.

Teri Little

Writer

Teri Little is a seasoned writer with a passion for delivering insightful and engaging content to readers worldwide. With a keen eye for detail and a knack for storytelling, Teri has established herself as a trusted voice in the realm of financial markets news. Her articles have been featured in various publications, offering readers a unique perspective on market trends, economic analysis, and industry insights.

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