Future Generali Group Partnerships and Customer Support

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The Future Generali Group has formed strategic partnerships with various companies to enhance its services and reach a wider customer base.

One such partnership is with the global online travel agency, Expedia, to provide travel insurance and assistance to customers.

This partnership has allowed the group to tap into Expedia's vast customer network and expand its offerings to include travel-related services.

The Future Generali Group also provides customer support through its dedicated call center and online chat service, available 24/7.

A unique perspective: Online Life Insurance Policy

Corporate Responsibility

Future Generali Group is a company that takes its corporate responsibility seriously. The company adopted The Human Safety Net (THSN) in 2018, a global CSR initiative that targets key social issues affecting communities.

This initiative has allowed Future Generali India Insurance to collaborate with United Way Mumbai to support children from disadvantaged communities. They've made a real difference in the lives of these children.

Future Generali India Insurance has also shown its commitment to public health by donating 8,500 masks to the BMC, with a special message on mental health awareness.

Awards & Recognitions

Credit: youtube.com, Future Generali India Insurance Company Limited wins in the 2019 Asia-Pacific Stevie® Awards

Future Generali India Life Insurance has received the Seclore Security Supremos Special Award.

The company's commitment to excellence has been recognized through various awards, including the CIO100 Awards.

Future Generali India Life Insurance has partnered with The Energy Resource Institute (TERI) to launch a CSR project in Maharashtra, aiming to provide clean lighting to un-electrified households.

This project is part of the global initiative, Lighting a Billion Lives (LaBL), which facilitates access to clean lighting for poor communities worldwide.

Partnerships and Support

At Future Generali Group, partnerships play a vital role in driving growth and innovation. The group has a strong network of over 1,500 agents and brokers across the country.

Through these partnerships, Future Generali Group is able to provide a wide range of insurance products to its customers. The group's agents and brokers are equipped to offer personalized service and support to policyholders.

Future Generali Group also has a dedicated customer service team that is available 24/7 to assist with any queries or concerns. This team is made up of experienced professionals who are committed to providing exceptional service.

Partnership Details

Credit: youtube.com, The Power of Partnership for our Authorized Partners and Distributors

Vakrangee Limited has announced a partnership with Future Generali India Insurance Company to offer a wide range of general insurance products across its nationwide network of Vakrangee Kendras.

This collaboration aims to provide accessible and affordable insurance options, including health, motor, travel, home, and personal accident insurance.

The partnership is focused on empowering customers, especially in underserved regions, with greater financial security.

The partnership allows customers to access a wide range of general insurance products through Vakrangee Kendras, making insurance more accessible and convenient.

Customer Support

You can reach Future Generali India Insurance Company Limited's customer support team by calling their toll-free number 1800-220-233 for any assistance with your insurance policies, their services & offerings, etc.

Their customer support team is available to help with inquiries, support, or any other details via email at [email protected].

You can also get in touch with them via alternate contact channels such as Twitter, Facebook, or WhatsApp.

Credit: youtube.com, Partnership Event - Conversational AI for customer support: How to make it work for you

To log in to your Future Generali account, visit https://customer.general.futuregenerali.in/signin/login.

You can track updates on your policy by visiting https://customer.life.futuregenerali.in/ApplicationTracker/.

To get the status of your insurance claims, visit https://customer.life.futuregenerali.in/WebAppln/Pages/Claim/ClaimStatus.aspx.

Here are the types of insurance offered by Future Generali India Insurance Company Limited:

  • Life Insurance
  • Health Insurance
  • Investment
  • Car Insurance
  • Bike Insurance
  • GCV Insurance
  • PCV Insurance
  • Taxi Insurance

Financial Performance

Future Generali India Insurance reported a significant growth in its Gross Written Premium, increasing from ₹3,898.91 crore in FY 2020-21 to ₹4,210.35 crore in FY 2021–22, a growth of 8%.

The company's solvency ratio stood at a robust 166% in FY 2021–22. This indicates a strong financial position, allowing the company to absorb potential risks.

The Net Promoter Score (NPS) of the company was 59.4 in FY 2021-2022, indicating a positive customer experience.

Financials

Future Generali India Insurance reported a Gross Written Premium of ₹4,210.35 crore in the financial year 2021–22, marking an 8% growth from ₹3,898.91 crore in FY 2020-21.

The company's financial stability is evident in its solvency ratio, which stood at 166% in FY 2021–22.

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Credit: youtube.com, FINANCIAL STATEMENTS: all the basics in 8 MINS!

Having a solvency ratio of 166% means the company has a significant buffer to meet its claim obligations and financial commitments.

Future Generali Insurance Company Limited has a solvency ratio of 210% as of 31st of March, 2023, indicating it is financially stable to meet its claim obligations and other financial responsibilities with ease.

This impressive solvency ratio of 210% is well above the regulatory requirement of 150%, demonstrating the company's robust financial position.

The company's Net Promoter Score (NPS) stood at 59.4 in FY 2021-2022, indicating customer satisfaction and loyalty.

Claim Settlement Ratio

The Claim Settlement Ratio is a crucial metric that helps you gauge an insurance company's reliability in handling claims. It's the ratio of successfully settled claims to the total number of claims received during a specific financial year.

Future Generali India Insurance Company Limited achieved a Claim Settlement Ratio of 76.1% in the fiscal year 2021-22. This means that out of all the claims they received, they successfully settled 76.1% of them.

Credit: youtube.com, #20 What is claim settlement ratio?

Evaluating an insurance company's claim settlement ratio can help you assess their efficiency in settling claims effectively. You should also review the insurer's CSR track record over the last few years to ensure they have been consistent.

An insurance company with a high Claim Settlement Ratio is deemed more credible and reliable in upholding its commitments.

Frequently Asked Questions

Who owns Future Generali?

Future Generali is owned by the Generali Group, a 190-year-old global insurance business, with a 74% majority stake, and the Future Group. This joint venture brings together two established players in the insurance industry.

Who is buying Future Generali?

The Central Bank of India has been given approval by the Competition Commission of India (CCI) to acquire stakes in Future Generali.

How many employees does Future Generali have?

Generali, the parent company of Future Generali, has approximately 82,000 employees globally.

Is Generali a big company?

Yes, Generali is a large global company, ranking among the world's leading insurance and asset management providers. Its size and scope make it a significant player in the industry.

Greg Brown

Senior Writer

Greg Brown is a seasoned writer with a keen interest in the world of finance. With a focus on investment strategies, Greg has established himself as a knowledgeable and insightful voice in the industry. Through his writing, Greg aims to provide readers with practical advice and expert analysis on various investment topics.

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