
As an independent agent, First Connect Insurance streamlines the insurance process for its clients. By leveraging technology and a team of experienced professionals, they're able to provide personalized service and efficient solutions.
First Connect Insurance's independent agent model allows for a more tailored approach to insurance, taking into account each client's unique needs and circumstances. This approach leads to more effective risk management and better protection for policyholders.
Their streamlined process starts with a thorough assessment of each client's situation, identifying potential risks and opportunities for cost savings. This assessment informs a customized insurance plan that addresses the client's specific concerns.
By cutting through the complexity of insurance, First Connect Insurance's independent agent makes the process easier and more accessible for everyone involved.
InsurTech Expertise
As a first connect insurance independent agent, you're already ahead of the game with our InsurTech expertise. We've got the latest technology and tools to streamline your workflow and make selling insurance easier than ever.
Our agency management system is designed to help you stay organized and focused on what matters most - building relationships with your clients. With features like real-time quotes and policy issuance, you can save time and increase productivity.
By leveraging our InsurTech expertise, you can automate routine tasks, reduce paperwork, and free up more time to concentrate on high-value activities like prospecting and client engagement. This means more time to build your business and grow your revenue.
Our InsurTech solutions are designed to be user-friendly, so you can quickly get up to speed and start seeing results. Plus, our dedicated support team is always here to help you troubleshoot any issues that may arise.
By partnering with us, you'll gain access to a range of innovative tools and resources that will help you stay ahead of the competition and achieve your business goals.
Agent Support
As an independent agent, you're not alone in your journey. Great support is available to help you succeed, especially if you're new to the industry or transitioning from a previous agency.
Our support team is dedicated to keeping you updated on carrier appointments, ensuring that you stay on top of your schedule. We're here to help you navigate any challenges that come your way.
We also prioritize timely commissions, so you can focus on growing your business without worrying about payment delays.
Great Support for New Users
We've received great feedback from new agencies and agents who've transitioned to independence, saying our support has been invaluable.
Our team provides great follow-up on carrier appointments, ensuring everything runs smoothly.
New users appreciate that commission is always paid on time, which helps them manage their finances effectively.
We're committed to supporting your growth and success, and we're happy to be a part of your journey to independence.
They Were Incredibly Knowledgeable
They were incredibly knowledgeable and patient, taking the time to explain every detail and ensure you fully understood your options.
Our team takes pride in helping independent insurance agents fully understand their options and tailoring solutions to fit their unique needs.
They listened to your concerns and tailored the system to fit your specific needs, showing that they value your individual circumstances.
Anyone can write a review, and people who write reviews have ownership to edit or delete them at any time, so you can express your genuine feedback.
Technology and Integration
First Connect Insurance Services has developed a digital platform that connects independent agents with insurance carriers nationwide. This platform provides agents with API-powered capabilities for quoting and binding policies from leading insurance providers like Root Insurance.
The platform's technological prowess allows agents to input basic customer information, and then automatically retrieves data on drivers and vehicles to recommend policy options and deductibles. This tool evaluates state minimum coverage requirements and a customer's insurance history to provide personalized recommendations.
First Connect's president, Aviad Pinkovezky, emphasizes the importance of quality over growth, ensuring that the company partners with carriers that can provide support to agents at scale. The platform currently has over 40 carrier partners and thousands of independent insurance agency or agent customers.
Integration with carriers is a streamlined process that typically takes a few weeks to a few months. After technical integration, First Connect communicates the new addition to its agents and carrier panel, followed by tutorials and webinars to introduce the new carrier option.
Technology

First Connect Insurance Services has a digital platform that connects independent agents with insurance carriers nationwide, providing access to leading insurance products and technology.
The platform allows agents to input basic customer information, and then automatically retrieves data on drivers and vehicles to recommend policy options and deductibles.
First Connect has a partnership with Root Insurance, which gives agents access to Root's standard and preferred auto insurance products in California, with plans to expand to 25 additional states by the end of October.
The Root app has collected over 27 billion miles of driving data to inform its insurance offerings.
First Connect's platform spans a range of insurance lines, including home, auto, cyber, small business, life, and specialty products, making it a valuable resource for independent agencies.
Agents pay zero access fees to use the platform, and instead, First Connect generates revenue by splitting agent commissions paid with the sale of carrier policies.
The company has more than 40 carrier partners and thousands of independent insurance agency or agent customers, and is focused on providing high-quality carriers that support the scale of agents they have.
Carrier Integrations
Carrier integrations are a crucial part of a seamless experience for agents and customers alike.
First Connect focuses on providing access to agencies by analyzing carrier processes and preferences, then creates an integration plan that bridges its portal to an API offering quoting and binding options with minimal keystrokes.
This integration process typically takes a few weeks to a few months, as Pinkovezky mentioned.
To ensure a smooth transition, First Connect communicates the new addition to its agents and carrier panel, and offers tutorials and webinars co-hosted with new carriers to introduce the new option.
Agents can then access the new carrier based on their level of interest, connect with them, see quotes, and reach into the carrier website to service their customers seamlessly.
Frequently Asked Questions
Can you be an independent insurance agent?
Yes, you can become an independent insurance agent, but it requires completing a study course, passing a licensing exam, and staying up-to-date with industry changes. With the right education and training, you can start a rewarding career as an independent insurance agent.
What is the difference between an independent agent and an insurance agent?
An independent agent represents multiple insurance companies, offering customers a range of options, whereas an insurance agent typically represents a single company or has limited product offerings. This difference impacts the scope of services and choices available to customers.
Who owns First Connect insurance?
First Connect Insurance is now a majority-owned subsidiary of Centana Growth Partners, a growth equity firm specializing in the financial services ecosystem. Centana Growth Partners acquired the stake from Hippo Holdings Inc.
Sources
- https://www.stocktitan.net/news/ROOT/first-connect-and-root-launch-streamlined-quote-amp-bind-process-for-xbdsh5pqw9zg.html
- https://ca.trustpilot.com/review/firstconnectinsurance.com
- https://www.insurancebusinessmag.com/us/news/technology/first-connect-root-team-up-504716.aspx
- https://insurtechdigital.com/articles/centana-backs-first-connect-to-fix-agent-carrier-divide
- https://www.insurancebusinessmag.com/us/news/technology/how-insurance-agents-can-reach-major-carriers-414995.aspx
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