Fidelis Care Servicio al Cliente en Español: Recursos y Información para los Clientes

Fidelis Care offers Servicio al Cliente en Español to support Spanish-speaking clients. This service is available 24/7 to provide assistance with any questions or concerns.

You can contact Fidelis Care's Servicio al Cliente en Español by calling their dedicated phone number or by using their online chat feature. This allows you to get help whenever it's convenient for you.

Fidelis Care's website also has a section dedicated to Servicio al Cliente en Español, where you can find resources and information in Spanish. This includes FAQs, policy documents, and more.

By taking advantage of Fidelis Care's Servicio al Cliente en Español, you can get the support you need in your native language.

If you need to contact Fidelis Care, you can reach them at 800-516-9615 from 8:00 a.m. to 8:00 p.m. ET, Monday to Friday.

Their website is fideliscare.org, and you can also visit their office at 96 Worcester Street, Wellesley Hills, Massachusetts, 02481.

To speak with a customer service representative in Spanish, call +1-888-343-3547.

Fidelis Care's main office is located in Queens, New York, at 95-25 Queens Boulevard, Rego Park, New York, NY 11374.

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If you're looking for ways to contact Fidelis Care, you're in luck because they offer multiple options. You can call their customer service number, 1-888-343-3547, for general information about the company and its services.

The majority of people use the phone to contact Fidelis Care, with 100% of consumers opting for this method. You can also try calling their TTY service at 711 if you need special assistance.

The best way to reach Fidelis Care is by calling 1-888-343-3547, with 62% of consumers using this number to address their issues. If you're looking for a specific office's phone number, you can visit their Contact Us page and search for the location.

You can also reach Fidelis Care's customer service during specific hours, but unfortunately, those details aren't provided in this section. However, you can try calling their customer service number to see if they can assist you.

Here are some key facts about Fidelis Care's customer service:

Keep in mind that the longest wait times are on Tuesday, while the shortest are on Sunday, with an average call time of 6 minutes.

Fidelis Care offers various health plans, including Medicaid Managed Care and the Essential Plan. Medicaid Managed Care is available to those who qualify, with no copays or premiums required. It covers essential services like preventive medicine, dental and eye care, and emergency services.

The Essential Plan is designed for those who don't qualify for Medicaid or Child Health Plus. To be eligible, you must be between 19 and 65 years old, a US resident, and have a specific income level. Here's a breakdown of the income levels:

These plans offer various benefits, including preventive medicine, chronic disease management, and emergency services.

Fidelis Care is one of the authorized agents where you can acquire Medicaid coverage in New York. It doesn't require copays or premiums for those who qualify. For those who don't, they offer prices lower than other insurance plans in the market.

Medicaid Managed Care offers a range of benefits, including:

To apply for Fidelis Care, you must be under 21 or over 65, receiving government economic support (SSI), or have a disability.

Fidelis Care offers Qualified Health Plan Products, also known as Planes de Salud Calificados, which are standardized health plans that cater to different needs and budgets.

These plans are divided into five categories: Platinum, Gold, Silver, Bronze, and Catastrophic coverage.

Adults who don't qualify for Child Health Plus and can't get coverage through their employer might find these plans a good alternative.

To be eligible, you'll need to meet certain requirements, which you can learn more about by contacting a Fidelis Care representative.

These plans come with a range of benefits, including dental and eye care coverage, 24-hour telemedicine, preventive medicine, and more.

Here are some of the benefits you can expect:

Keep in mind that premiums, copays, coinsurance, and deductibles vary depending on the plan category, so be sure to check Fidelis Care's cost calculator for an estimate of the costs involved.

You can apply to Fidelis Care through various channels, but first, you need to know the requirements. To apply to Fidelis Care, your profile must meet certain criteria, including residing legally in the state of New York, being of low income (between 100% and 150% of the federal poverty level), and being within a determined age range.

You can apply online, by phone, or in person. To apply online, you can contact a Fidelis Care representative to get the updated requirements and register on the NY State of Health website for the Essential Plan and Qualified Health Plan Products. Alternatively, you can call the Fidelis Care phone number in Spanish: 888-343-3547, or visit one of their community offices.

To apply by phone, you can also use the 711 number if you have a hearing or speech disability. You don't need to make an appointment to visit one of their offices, but you can if you prefer. Here are the three modalities to apply to Fidelis Care:

Note that the in-person option does not apply to the HealthierLife or Fidelis Care at Home programs.