
Having the right EMS billing software can make a huge difference in how efficiently your medical billing process runs. With automation and revenue management features, you can streamline your workflow and reduce errors.
Automating tasks such as claim submission and follow-up can save you a significant amount of time and effort. This can be especially helpful for smaller EMS agencies with limited staff.
Revenue management features help ensure that you're getting paid for the services you provide. This includes features like denial management and patient insurance verification.
By implementing automation and revenue management features, you can improve your bottom line and focus on providing the best possible care to your patients.
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Automation Benefits
Automation can significantly improve the efficiency of EMS billing. With automated bill schedules and events, claims are handled properly and automatically identifies issues.
Traumasoft's EMS Billing software provides advanced tools for billing personnel to pre-evaluate data on claims before sending them out, ensuring faster processing and payment. This technology continually optimizes and delivers in the cloud, transforming the way EMS billing is done.
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Automated billing processes can reduce the amount of time needed to complete paperwork and help ensure accuracy across all patient files. This is achieved through tools like Traumasoft's EMS Billing software, which allows for automated data entry and generation of invoices.
By speeding up the payment collection process, EMS billing software can help improve cash flow. This is done by ensuring that invoices are paid quickly and accurately, as seen in the benefits of EMS Billing Software, where increased cash flow is a key advantage.
EMS billing software can also simplify the claims management process by filing claims electronically and providing real-time insights into claim statuses. This is achieved through features like AngelTrack's proprietary queue system and deterministic tracking system.
Here are some benefits of EMS billing software that automation provides:
- Increased Efficiency
- Automates Billing Processes
- Improved Cash Flow
- More Comprehensive Patient Records
- Enhanced Compliance with Reimbursement Requirements
- Easier Claims Management
- Improved Accuracy & Security of Data Storage
The use of cloud computing technology enables secure storage of data while also reducing errors associated with manual data entry and paper records. This is a key advantage of EMS billing software, making it an attractive option for EMS providers.
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Revenue Management

In today's challenging healthcare market, it's essential to have an EMS billing software that can help manage cash-flow effectively. Traumasoft's EMS Billing software provides advanced tools to easily manage cash-flow, allowing your team to pre-evaluate data on claims before sending them out.
Traumasoft's complex algorithms enable faster processing and payment of claims, while automated bill schedules and events ensure claims are handled properly. This reduces the risk of errors and delays.
Automated tools in Traumasoft's software also allow you to automatically add charges and credits, making the billing process much more user-friendly and easier to implement. This streamlines the process and saves time.
NORCAL Ambulance was able to double its revenue and improve operational efficiency simultaneously with the help of advanced revenue management workflow. This is a testament to the power of efficient revenue management.
With expEDIum, you can effortlessly manage healthcare databases, select transportation sources and destinations at claim and service-line levels, and handle contracted payers and facilities billing with ease. This flexibility ensures accurate data handling every time.
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Features

EMS billing software is designed to streamline your revenue cycle, and it's packed with features that make it easier to manage claims, coding, and patient information. With this software, you can automatically generate and submit claims across multiple payers, including Medicare and Medicaid.
One of the most useful features is claims management, which allows you to track claims in real-time and receive electronic remittance advice (ERA) files to quickly reconcile payments. This helps reduce the risk of delayed or lost payments.
Coding & Documentation Support is another key feature, which validates correct coding against current ICD-10 guidelines and applies modifiers appropriately with real-time feedback. This ensures that your claims are accurate and compliant with regulations.
Revenue Cycle Management is a comprehensive feature that tracks all stages of your revenue cycle, from pre-billing through AR follow-up. It also generates reports that identify causes of denials or underpayments, so you can take corrective action quickly.
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Patient Eligibility Verification is a game-changer, as it minimizes claim rejections due to inaccurate patient information by verifying patient eligibility in real-time prior to submitting claims.
Here are some of the key features of EMS billing software:
- Claims Management: Automatically generate, submit, and track claims across multiple payers.
- Coding & Documentation Support: Validate correct coding and apply modifiers with real-time feedback.
- Revenue Cycle Management: Track all stages of your revenue cycle and generate reports to identify causes of denials or underpayments.
- Patient Eligibility Verification: Verify patient eligibility in real-time prior to submitting claims.
- Advanced Analytics & Reporting: Leverage data visualizations to gain insights into operational inefficiencies.
- Customizable Dashboards & Workflows: Configure dashboards to access important information quickly.
- Administration Tools & Security Settings: Easily manage user roles and permissions while keeping sensitive data secure.
Integration and Compatibility
Integration with ePCR software is crucial for effective EMS billing, as it allows the billing system to obtain all relevant information.
EMS agencies should look for a billing software provider with experience integrating with other software systems, such as dispatch systems and receiving hospital patient systems.
Transmission of data between these systems allows for more complete billing.
EMS billing software can integrate with various types of software, including appointment scheduling software, patient record management systems, and medical coding software.
Scheduling and record management software can be used to keep track of patients' appointments and health information.
Coding software helps ensure that all billing codes are correct.
Accounting programs provide financial tracking capabilities and can also produce reports on financial activity.
AngelTrack's billing system shines through its seamless integration with other modules, including dispatch, CAD, PCR, QA review, and electronic document system.
This allows for a functional workflow that enables you to track all phases of billing from initial submission to follow-up until the claim is paid in full.
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Customization and Scalability
Customization is key for EMS agencies, as every agency is unique and needs software that can adapt to their differences.
EMS billing software companies often create one-size-fits-all solutions due to licensing structures that incentivize this approach.
However, EMS billing services that build their own software or provide full-service billing partnerships prioritize developing technology that maximizes efficiency and collections, making customizations mutually beneficial.
This approach allows them to tailor their software to meet the specific needs of each client, leading to more efficient and effective billing processes.
Comprehensive Flexible Reporting
Comprehensive flexible reporting is a game-changer for EMS operations. With over 60 inbuilt reports, you'll have the insights you need to optimize your procedures.
You can stay informed with reports tailored for Advanced Life Support (ALS) and Basic Life Support (BLS) operations. These procedure-based insights will help you make data-driven decisions.
Claim-level details are also available, complete with payment analysis and percentages. This level of detail will help you identify areas for improvement.
Export-ready formats like Excel and PDF make it easy to share your findings with others. This is especially useful when you need to present your data to stakeholders or team members.
Customizable dashboards provide the clarity you need to make decision-making smarter and easier.
Is The Customizable?
Customization is crucial for EMS agencies, and the billing software must be able to accommodate their unique differences.
EMS billing software companies often create one-size-fits-all solutions due to licensing structures that incentivize this approach.
This can result in mediocre software for the largest number of clients.
EMS billing services that build their own software or provide full-service billing partnerships are incentivized to develop technology that maximizes efficiency and collections.
In these vendor-client relationships, customizations are mutually beneficial, allowing the software to be tailored to the agency's specific needs.
Future Readiness
The EMS industry is constantly evolving, and EMS billing solutions must keep pace. This means staying up-to-date with changing reimbursement models.
The Medicare Ground Ambulance Data Collection System, introduced by CMS in 2018, imposed a significant reporting burden on EMS agencies. This highlights the importance of EMS billing technology that can assist in aggregating and collating required financial and operational data.
EMS agencies need technology that can adapt to new reporting requirements, such as the one imposed by CMS. This ensures they can efficiently process reimbursements and stay compliant with regulatory changes.
Types of

Customization and Scalability are crucial for any medical billing software to meet the unique needs of different healthcare settings. Ambulatory care billing software, for example, is designed to manage outpatient medical treatments, which often involve clinic visits and minor surgeries.
Hospital management billing software, on the other hand, streamlines complex processes in a hospital environment, including patient admissions, electronic health records, and financial reporting.
Pharmacy billing software automates the task of fulfilling prescriptions, making it easier for pharmacists to manage their workload.
EMS billing software is specifically designed to help emergency personnel track patient information in real time, combining administrative tools like demographics entry and incident report filing into one system.
Mobile Patient Care Records (MPCR) systems use mobile technology to enable EMS providers to enter clinical data at the scene, which is then uploaded into an EMR system for billing and operational activities.
Here are some key features of different types of medical billing software:
Each type of software is designed to address the unique needs of a specific healthcare setting, making customization and scalability essential for effective medical billing.
Cost and Pricing
Customers love Traumasoft's cost-effective, scalable subscription model, which has put an end to expensive enterprise servers and software fees.
The cost of EMS billing software can vary widely, from a few hundred dollars for budget-friendly solutions to several thousand dollars or more for more robust options.
Traumasoft's subscription model is a great example of a cost-effective solution that can help you automate dispatch, simplify fleet management, and shorten billing cycles.
Budget-friendly EMS billing software can cost as low as a few hundred dollars, making it an affordable option for many providers.
For those who need more extensive customization options or additional modules, there are also customizable enterprise solutions available, but they come with higher price tags.
What's the Cost?
The cost of EMS billing software can vary widely, with budget-friendly solutions starting at just a few hundred dollars and more robust options ranging up to several thousand dollars or more.
Traumasoft's cost-effective subscription model is a game-changer for customers, offering a scalable and affordable solution to automate dispatch, simplify fleet management, and shorten billing cycles.
You can get started with EMS billing software for a few hundred dollars, but be aware that more comprehensive solutions may cost significantly more.
First Call Ambulance and NORCAL Ambulance have both used Traumasoft to overcome their growth and profitability challenges, and have seen significant benefits as a result.
The cost of EMS billing software depends on the features and customization options you need, so it's essential to choose a product that meets your specific requirements and budget.
Some web-based solutions offer comprehensive services at a reasonable price point, with minimal upfront costs and access to advanced technologies like machine learning and artificial intelligence.
Ultimately, the cost of EMS billing software is a crucial consideration, and it's essential to weigh your current needs against future growth potential to get the most out of your investment.
Meet Compliance Standards
Compliance standards can be a major concern for businesses, but our software makes it easy to meet them. Our software supports the latest NEMSIS version, seamlessly integrating with your ePCR systems to ensure compliance and smooth data handling.

We've seen firsthand how costly non-compliance can be, so it's essential to have a system in place that takes care of these requirements. Our software does just that, saving you time and resources in the long run.
By integrating with ePCR systems, our software helps you stay on top of regulatory requirements, giving you peace of mind and reducing the risk of costly fines or penalties.
User Experience
Witness the power of expEDIum EMS Billing Software through a hands-on demonstration of its key features. See how it transforms EMS billing into a seamless, stress-free process.
The user experience of expEDIum EMS Billing Software is designed to be stress-free. With a seamless process, users can easily navigate the software and get the job done efficiently.
A hands-on demonstration of the software's key features is the best way to see its power in action. This will give you a clear understanding of how the software can benefit your EMS billing needs.
Experience Error-Free
expEDIum's advanced system validates every claim using customizable rules, ensuring faster approvals and payments.
This means your team can focus on more important tasks, not dealing with billing errors and claim rejections.
The system forwards clean claims to payers or clearinghouses, reducing the likelihood of errors and rejections.
This streamlined process saves your team valuable time and effort.
With features tailored for ambulance and EMS billing services, expEDIum is your trusted partner in simplifying workflow and reducing costs.
Here are some benefits of expEDIum's error-free billing system:
Improve Crew Satisfaction with ePCR
Improving crew satisfaction is a top priority for EMS teams, and ePCR software can play a significant role in achieving this goal.
Our ePCR software is designed to simplify complex processes, making it easier for crews to focus on what matters most - patient care.
By streamlining data collection and reducing administrative tasks, crews can spend more time on the field and less time on paperwork.
Expediting claims processing and ensuring error-free submissions also help to speed up payments, which can be a significant source of frustration for crews.
At expEDIum, we understand the intricacies of EMS billing and have developed our software to address these challenges head-on.
Types of Users

As I dug into the world of EMS billing software, I was struck by the diverse range of users who rely on these systems to manage their financial and administrative tasks. Medical professionals, for instance, are a key group of users who need to process payments and manage patient records using EMS billing software.
Medical practices, which are typically composed of doctors, nurses, and other medical professionals, are a prime example of this. These practices require user-friendly billing systems to track patient visits, insurance claims, and payment processing.
Hospitals, on the other hand, are large healthcare facilities that rely on EMS billing software to handle their accounting needs and track charges. This is crucial for them to ensure accurate reimbursement from insurance companies and other third parties.
Ambulatory Surgery Centers (ASCs) also require specialized processes to manage payments for procedures that take place in an outpatient setting. EMS billing software is designed with these centers in mind, providing them with the tools they need to succeed.

Here are some of the types of users who rely on EMS billing software:
- Medical Practices (doctors, nurses, and other medical professionals)
- Hospitals (large healthcare facilities)
- Ambulatory Surgery Centers (ASCs)
- Clinics (private practices like family medicine clinics or specialty clinics)
- Home Health Agencies (organizations that provide care for patients in their homes)
- Nursing Homes (aging care facilities)
These users all have different needs and requirements, but they share a common goal: to manage their financial and administrative tasks efficiently and effectively.
Choosing the Right Solution
Choosing the right EMS billing software requires careful consideration of your organization's specific needs.
Determine the size of your organization and what features you need in an EMS billing system. Smaller organizations may require a more basic platform while larger organizations may benefit from complex programs with additional features.
Consider the cost and scalability of the software. Many vendors offer different pricing plans based on the amount of users or services needed. It’s essential to select one that fits within your budget but also provides room for growth if you plan to expand in the future.
Make sure the software is user-friendly, reliable, and secure. Check reviews to see how other customers have rated the vendor’s support team and customer service quality, as well as technical capabilities such as data storage capacity and backup procedures in case of data loss.
The software should easily integrate with existing systems such as accounting or payroll software so you don't have to manually re-enter data or waste time by duplicating efforts.
Digitech's Expertise
Digitech has decades of experience in the EMS technology business, giving them a unique understanding of EMS billing services.
Their extensive experience has allowed them to develop a range of expertise that can benefit EMS providers.
Here are six key questions to ask when evaluating EMS billing software, as recommended by Digitech:
- Is the software specialized for EMS?
- Is it customizable to meet our specific needs?
- Is it priced right for our budget?
- Does it offer automated processes with balanced oversight?
- Is it seamlessly integrated with our existing systems?
- Is it future-facing, with regular updates and improvements?
Digitech’s Story
Digitech was founded in 1984 by Mark Schiowitz as a software company focused on business analytics. Mark had a background in the family-owned ambulance business, which later influenced the direction of the company.
Initially, Digitech built software for financial institutions, but Mark soon shifted the focus to the medical transportation market. This decision led to the creation of Ambulance Commander, a proprietary ambulance billing and dispatch platform.
The value proposition of Digitech's EMS billing software was that clients could increase efficiency and require fewer in-house billers. This was achieved by leveraging technology to streamline the billing and collections process.
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Digitech's early success in the New York ambulance industry was a testament to the effectiveness of their EMS billing and dispatch software. They successfully assisted over 70 companies in setting up in-house billing departments.
In the mid-1990s, Digitech pivoted to offering a full third-party EMS billing service that handled all aspects of claims processing for clients. This move marked a significant shift in the company's approach to EMS billing.
By merging the power of technology and people, Digitech showed significant increases in collections for their clients. Their software was foundational to their reputation for maximized collections and cutting-edge technical innovations.
By the 2010s, Digitech had become one of the leading EMS billing companies in the U.S., serving tier-one clients that include the largest cities and counties in the country.
Digitech's Expertise
Digitech has been in the EMS technology business for decades, learning valuable lessons about EMS billing services along the way. They've developed expertise that can benefit your organization.

Digitech's EMS billing expertise is rooted in their extensive experience in the field. They've learned what works and what doesn't.
If you're considering third-party billing services, outsourcing, or keeping billing in-house with SaaS EMS billing software, Digitech's expertise is worth considering. Their knowledge can help you make an informed decision.
Here are some key things to know about Digitech's EMS billing expertise:
- They've developed specialized EMS billing services.
- Their solutions are customizable to meet your organization's needs.
- They offer priced-right solutions that fit your budget.
- Their automated systems balance oversight for accurate and efficient billing.
- Their solutions are seamlessly integrated with your existing systems.
- They're future-facing, with solutions that adapt to changing regulations and industry trends.
General Information
EMS billing software is a specialized program designed to help Emergency Medical Services (EMS) organizations manage their financial operations.
It's tailored to meet the unique needs of EMS providers, which deviates from other disciplines like physician billing, dental billing, etc.
EMS billing software has a long history, with medical coding dating back centuries earlier, and now uses high-tech tools and automated workflows to process claims and collect payments.
Applying the processes of standard medical billing won't work for EMS billing due to its own set of codes and compliance regulations.
EMS billing software includes features such as customized billing, collections management, and financial reporting, as well as revenue cycle management services.
The type of EMS service you provide will determine what type of system is right for you, whether it's mobile or ambulance-based services or hospital-based services.
It's essential to find out if a particular system can handle Medicare and Medicaid as well as third-party payers such as HMOs and private insurance companies.
Frequently Asked Questions
What does EMS mean in billing?
EMS stands for Emergency Medical Services, referring to medical incidents that require hospital transport, and is billed to the patient's insurance company for services rendered
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