
Emirates NBD Bank offers a wide range of personal banking services, including current and savings accounts, credit cards, and loans. They also provide online banking services, allowing customers to manage their accounts and conduct transactions from the comfort of their own homes.
Their personal banking services cater to various needs, from everyday transactions to long-term savings goals. Emirates NBD Bank's online banking platform is user-friendly and secure, making it easy for customers to access their accounts and perform tasks such as bill payments and fund transfers.
Emirates NBD Bank's customer support is available 24/7, providing assistance with any banking queries or concerns. Customers can also visit one of their many branches across the UAE to speak with a representative in person.
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History and Overview
Emirates NBD was initially formed as the National Bank of Dubai (NBD) on June 19, 1963, by then Dubai's ruler Sheikh Rashid bin Saeed Al Maktoum.
This marked the establishment of the first national bank in Dubai.
Broaden your view: National Bank of Fujairah

The bank merged with Emirates Bank International (EBI) on March 6, 2007, to form Emirates NBD.
In 2007, the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM) on October 16.
Dubai Bank was acquired by Emirates NBD on December 1, 2012.
As of December 31, 2020, Emirates NBD had total assets of AED 698 billion and deposits of AED 464 billion.
Here are some key events in the history of Emirates NBD:
- 2025: Signed a partnership with Aldar to introduce the Emirates NBD Darna Visa Credit Card.
- 2024: Announced an investment in NewBridge Fintech Solutions with Mashreq Bank.
- 2024: Entered into a partnership with du Pay to enhance financial transactions for customers in the UAE.
Bank Information
Emirates NBD is one of the largest banks in the UAE, with a history dating back to 1964.
The bank has a wide network of branches and ATMs across the UAE, making it easily accessible to customers.
Emirates NBD offers a range of personal banking services, including current and savings accounts, credit cards, and loans.
The bank's online banking platform allows customers to manage their accounts, pay bills, and transfer funds remotely.
Emirates NBD also offers a mobile banking app for customers to access their accounts on-the-go.
The bank's customer service is available 24/7, with multiple channels for customers to get in touch, including phone, email, and social media.
Emirates NBD has a strong presence in the UAE's corporate banking sector, with a team of experienced bankers providing tailored solutions for businesses.
Consider reading: Personal and Private Banking
Competitor Analysis
Emirates NBD operates in a competitive market, with several other major banks in the United Arab Emirates. Emirates NBD has a significant number of employees, with 6,922 staff members.
In comparison to its competitors, Emirates NBD's headquarters is located in Dubai, United Arab Emirates. This is also the case for Dubai Islamic Bank P.J.S.C.
The bank's entity type is public, which means it is listed on a stock exchange and its financial performance is publicly disclosed. This is true for all of the major banks in the UAE, including Emirates NBD, First Abu Dhabi Bank, Abu Dhabi Commercial Bank, and Abu Dhabi Islamic Bank.
Here's a brief overview of the major banks in the UAE:
Emirates NBD's competitors are all based in the United Arab Emirates, with Abu Dhabi Commercial Bank and Abu Dhabi Islamic Bank both located in Abu Dhabi.
Worth a look: National Bank of Abu Dhabi Nbad
Technology and Services
Emirates NBD Bank PJSC has publicly disclosed IT services contracts that can be analyzed to gain a competitive edge in bidding. This includes contracts for IT outsourcing, business process outsourcing, systems integration, and consulting.

These contracts provide valuable insights into the bank's IT spending and priorities, which can inform your own digital strategy. The IT Client Prospector offers intelligence on the bank's likely spend across various technology areas.
By examining these contracts and spend priorities, you can better understand Emirates NBD Bank PJSC's digital strategy and make more informed decisions in the tech industry.
IT Services Contracts
Improving competitive bidding starts with having all the necessary information. You can gain insights into all publicly disclosed IT services contracts for Emirates NBD Bank PJSC.
This includes IT outsourcing contracts, which can be a crucial aspect of a company's operations. IT outsourcing contracts can help Emirates NBD Bank PJSC streamline its services and reduce costs.
Business process outsourcing contracts are another area to consider. These contracts can help the bank automate and improve its internal processes.
Systems integration and consulting contracts are also essential for Emirates NBD Bank PJSC. These contracts can help the bank integrate its systems and improve its overall efficiency.
Having access to these publicly disclosed contracts can give you a competitive edge in bidding. It's like having insider knowledge, but without the risk of breaking any confidentiality agreements.
ICT Spend & Priorities

Emirates NBD Bank PJSC likely spends on various technology areas to achieve its digital strategy. IT Client Prospector provides valuable intelligence on this spend, enabling you to understand the bank's digital strategy.
The bank likely allocates a significant amount of its budget to IT infrastructure, as this is a crucial aspect of its digital transformation. This investment will help the bank improve its operational efficiency and customer experience.
Emirates NBD Bank PJSC's likely spend on technology areas is a key factor in understanding its digital strategy. IT Client Prospector's intelligence provides a comprehensive view of this spend, allowing you to make informed decisions about your own technology investments.
The bank's digital strategy is likely driven by its need to stay competitive in a rapidly changing market. By investing in technology, Emirates NBD Bank PJSC can improve its customer engagement and retention.
Curious to learn more? Check out: Emirates Nbd Customer Care No
Developer Speed to Market
Developers are spending less time resolving issues, and are focusing on building Emirates NBD products to increase customer satisfaction.

The bank's engineers were previously constrained by legacy solutions that required them to spend too much time sifting through individual log files from disparate data sources to find the root cause of problems.
With a centralized logging system in place, developers can now instantly detect and resolve customer-facing issues. This new environment allows them to focus on building new internal- and external-facing products and services.
The bank's developers have a unified view that accelerates root-cause analysis, bolstering customer satisfaction, increasing consumer trust, and enhancing the institution's bottom line.
Emirates NBD customers are now experiencing faster issue resolution, with problems being addressed in minutes instead of days. This is thanks to the bank's adoption of application performance monitoring (APM) capabilities in Elastic Observability.
The bank's developers are now freed to increase their focus and speed to build new products and services, rather than spending the bulk of their time searching for and resolving issues.
Financial Institution

Emirates NBD has become a stronger financial institution thanks to Elastic, which helped accelerate root-cause analysis and bolster customer satisfaction.
Elastic has become one of Emirates NBD's key strategic partners, enabling the bank to gain more value out of the platform.
By leveraging Elastic, Emirates NBD was able to increase consumer trust and enhance security, which has ultimately led to a lower risk and a boost to the bottom line.
Frequently Asked Questions
What does Emirates NBD stand for?
Emirates NBD stands for Emirates National Bank of Dubai, a leading banking group in the MENAT region. It was established in 1963 as the first national bank in Dubai and the UAE.
Is Emirates NBD an international bank?
Yes, Emirates NBD is a global bank with a presence in 13 countries across the Middle East, Asia, Europe, and Africa, serving over 9 million customers worldwide. With a strategic footprint, we offer a range of banking services to individuals and businesses across the globe.
Sources
- https://en.wikipedia.org/wiki/Emirates_NBD
- https://www.emiratesnbdsecurities.com/en
- https://www.globaldata.com/company-profile/emirates-nbd-bank/
- https://www.elastic.co/customers/emirates-nbd
- https://www.khaleejtimes.com/business/finance/turn-your-savings-into-rewards-with-emirates-nbds-millionaire-account
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