
Businesses generally prefer credit over cash for most deals, with 62% of businesses accepting credit cards, according to a survey of 1,000 businesses.
The convenience of credit cards is a major factor, allowing customers to earn rewards and build credit. Credit cards also provide a clear paper trail for businesses to track transactions.
Many businesses have shifted to accepting credit cards due to the rise of digital payments, with 45% of businesses citing this as the primary reason for accepting credit.
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Business Preferences
Businesses often prefer cash over credit for small transactions, with 62% of them preferring cash for purchases under $10.
This is likely due to the lower processing fees associated with cash payments, which can be a significant cost savings for businesses.
According to a survey, 75% of small business owners consider cash flow to be a top priority, making cash a more appealing option.
Businesses in the service industry, such as restaurants and bars, tend to prefer cash because it eliminates the risk of chargebacks and credit card processing fees.
In fact, one survey found that 80% of restaurants prefer cash payments over credit cards.
However, some businesses, such as online retailers, may prefer credit card payments due to the convenience and security they offer.
In fact, a study found that online retailers experience a 10% higher conversion rate when credit card payments are accepted.
Ultimately, the preference between cash and credit depends on the specific needs and priorities of each business.
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Small Business Transactions
Small businesses often prefer to accept cash or checks over credit cards, with nearly three-quarters of small businesses nationwide saying they prefer to accept one of these payment methods. This preference is partly due to the fees they pay for processing credit card transactions.
Many consumers are moving away from checks, with nearly two-thirds of those polled saying they write fewer than three checks every month. This number has risen appreciably from three years ago, and 27% of small business owners say they're now receiving fewer checks than they did in 2010.
Consumers are increasingly turned off when businesses don't accept credit cards, with 69% of those between 18 and 34 years old saying they won't shop at a business that doesn't take multiple forms of payment. This trend is also notable among those 35-44 years old (58%) and 45-54 years old (52%).
The fees associated with processing credit card transactions are a major reason small businesses prefer not to accept them. However, this decision may ultimately cost them more in lost business than the interchange fees they're avoiding.
Here are some types of payment cards that are commonly used:
- Debit cards: Also known as bank or check cards, debit cards make payments by drawing money from the user's checking account.
- Credit cards: A credit card allows the holder to pay for goods and services on credit.
- Prepaid cards: These are either debit or store-value cards pre-loaded with cash.
- Virtual cards: Digital or virtual cards are lean electronic versions of regular cards.
- Contactless cards: These cards are fitted with a near-field communication (NFC) chip for contactless payments.
Restaurant Transactions
In the restaurant industry, transactions are often a crucial aspect of the customer experience.
Many restaurants prefer credit card transactions due to the lower risk of cash handling and the ability to track sales and inventory more easily.
According to data, 71% of restaurants in the US accept credit cards, while 45% accept debit cards.
This is likely because credit cards provide a convenient and secure way for customers to pay, reducing the likelihood of disputes or chargebacks.
Some restaurants may also offer rewards or loyalty programs to customers who use credit cards, which can encourage repeat business.
On the other hand, some restaurants may prefer cash transactions due to the lower transaction fees associated with them.
Payment Methods
Cash is still a preferred method for many small businesses, as it eliminates the need for processing fees and reduces the risk of credit card chargebacks.
According to a survey of small business owners, 62% prefer cash payments because they are easier to process and less prone to disputes.
Businesses that accept credit cards often see an increase in sales, with an average increase of 10% in transactions.
However, this increase in sales comes with a higher processing cost, with businesses paying an average of 2.5% in credit card processing fees.
Some businesses, like restaurants and bars, see a higher average ticket value when customers use credit cards, with an average increase of 15% in sales.
This is likely due to the fact that customers are more willing to spend more money when they're using credit cards.
In contrast, businesses that operate in cash-heavy industries, such as street vendors or taxi services, often see a higher proportion of cash transactions, with up to 90% of transactions being made in cash.
This is likely due to the fact that these businesses have a high volume of low-value transactions, making cash a more practical option.
Overall, the choice between cash and credit depends on the specific needs and preferences of each business.
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Cash vs Credit
Some small businesses prefer accepting cash because they think it's a simpler process than handling credit card transactions.
A business with very few customers might also prefer cash, especially if they don't deal with retail customers.
Many small businesses still prefer to accept cash or checks over credit cards, with nearly three-quarters saying they prefer one of these options.
This preference might be due to the fees associated with processing credit card transactions, which can be significant.
Cash Transactions
Accepting cash can be a good option for your small business, especially if you think it's a less complicated process than accepting credit cards. Some business owners prefer cash because it eliminates the need to deal with change.
If your business is extremely small, it's likely that you'll be working with other larger businesses, and in this case, you should consider accepting credit cards. Your customers might also prefer paying with cash to avoid carrying around change.
Accepting cash can be beneficial if you think your customers will appreciate getting rid of their change. It's also a good idea if you're not equipped to handle the more costly and complicated process of accepting credit cards.
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Is Cash King?
Cash is still a widely accepted form of payment, with nearly 30% of Square's U.S. transactions being cash-based, down from about 40% in March 2020.
Many small businesses prefer to accept cash or checks over credit cards because of the fees associated with processing card transactions.

In some states, a significant number of residents lack bank accounts, making cash the only option for them. For example, in Mississippi, over 1 in 5 Black residents lack a bank account.
Businesses that go cashless may be excluding already economically vulnerable populations, as seen in the case of Mississippi.
Some retailers may prefer cash because it allows them to process payments faster, such as Mercedes-Benz Stadium in Atlanta, which stopped accepting cash in 2019 to minimize lines at concession stands.
However, many small businesses that stop taking cash do so due to health and logistics concerns, rather than a desire to exclude certain populations.
The pandemic has caused some businesses to temporarily stop taking cash, but many have since resumed accepting it.
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Legal Tender
In the US, there isn't a federal requirement for retailers to accept cash.
Many lawmakers, including Mississippi state Rep. Chad McMahan, assumed that businesses had to accept cash. He even wrote a Facebook post saying that refusing cash payments would make the debt "paid in full", which isn't true.

Businesses can decide how to serve their customers, according to some Republicans and business leaders. Colorado state Sen. Rob Woodward said it's up to small business owners to choose how they want to take payment.
The issue of cash acceptance involves balancing a buyer's rights with a seller's rights. North Dakota state Rep. Ben Koppelman acknowledged this in his written testimony, stating that the buyer's right to pay however they choose should prevail.
In Colorado, a bill sponsored by state Rep. Valdez would make it a crime for retailers to refuse cash payments, with some exceptions.
Frequently Asked Questions
Do small businesses prefer cash or card?
Most small businesses now prefer card payments over cash, as they offer greater convenience and flexibility for both businesses and customers. However, the choice of payment method can depend on various factors, including business size and customer preferences.
Sources
- https://pcbancard.com/cash-vs-credit-which-should-you-accept-for-your-small-business/
- https://www.credit.com/blog/small-businesses-prefer-checks-cash-over-credit-cards-67183/
- https://www.thefamuanonline.com/2020/09/30/more-and-more-restaurants-prefer-credit-cards-over-cash/
- https://www.invoicesimple.com/blog/cash-check-or-card-comparing-the-best-payment-methods-for-small-businesses
- https://stateline.org/2021/05/11/paying-with-cash-retailers-must-take-your-dollars-in-these-states/
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