
Discover Card Headquarters is a hub for financial innovation, located in Riverwoods, Illinois. It's where the company's vision for a cashless, card-based economy was born.
The headquarters is home to thousands of employees who work tirelessly to create new products and services that make life easier for cardholders. They're the ones behind the scenes, pushing the boundaries of what's possible with financial technology.
One of the most notable features of the headquarters is its sprawling campus, which spans over 150 acres. This massive space allows for collaboration and creativity among employees from different departments.
Discover Card Headquarters
Discover Card Headquarters has made a significant move by opening a new customer care center in Chicago's Chatham Neighborhood.
This new center aims to bring positive change to the community by creating 1,000 full-time jobs.
The company is prioritizing hiring local residents and offering them a full benefits package, which is a great opportunity for the community.
Discover Card is also renovating space in the center to be used by local community-based organizations.
History of Discover Card
The Discover Card has a rich history that dates back to 1985, when it was first introduced by Sears, Roebuck and Co. as a store credit card.
The first Discover Card was a store credit card, not a traditional credit card, and was only accepted at Sears stores. It was designed to be a more convenient alternative to cash.
The card's acceptance was initially limited to Sears stores, but it quickly gained popularity and expanded to other merchants.
In 1986, Discover Financial Services was spun off from Sears, Roebuck and Co., allowing the card to become a standalone financial institution.
The card's acceptance continued to expand, and by the early 1990s, Discover Card was accepted at over 250,000 merchants nationwide.
Discover Card's innovative approach to credit cards included not charging annual fees, which was a major departure from the industry standard at the time.
Credit Card Issuing
Discover Card Headquarters offers a range of revenue-generating products and services through its Credit Card Issuing industry.
One of the key products is cardholder fees, which are charged to cardholders for various services.
Discover Financial Services also earns revenue from interchange fees, which are fees paid by merchants to the card issuer for each transaction.
Interest income is another significant source of revenue for the company.
The company's revenue streams also include a catch-all category called "Other", which likely includes various miscellaneous fees and charges.
Here are the 4 core revenue-generating products and services in the Credit Card Issuing industry offered by Discover Financial Services:
- Cardholder fees
- Interchange fees
- Interest income
- Other
Launches Contactless Cards
Discover has been at the forefront of innovation in the financial industry, and one notable example is the launch of contactless cards. They began issuing contactless-enabled credit cards, giving cardmembers more choices in how they pay.
This move was part of Discover's long line of digital products and services, showcasing their commitment to providing convenient and secure payment options.
Japan's Largest Card Issuer Signs Reciprocal Agreement

Discover Financial Services announced a reciprocal card acceptance agreement with JCB, the largest card issuer and acquirer in Japan, on August 23, 2006.
This agreement helped increase card acceptance for both companies.
The deal was a significant step in expanding Discover's reach in Japan and providing more opportunities for cardholders to use their cards abroad.
JCB is indeed the largest card issuer in Japan, making this agreement a major milestone for Discover Financial Services.
Alibaba Cloud Opens Chicago Customer Care Center
Alibaba Cloud has opened a customer care center in Chicago, following the footsteps of Discover's commitment to the community.
The new center will bring jobs to the area, similar to Discover's efforts which brought 1,000 full-time jobs to the Chatham neighborhood.
This move is a positive step for the community, providing local residents with opportunities to work and grow with the company.
Discover prioritized hiring local residents and provided them with its full benefits package, a model that Alibaba Cloud may follow.
Discover Card Services
Discover Card Services offers a range of convenient features to its users. You can pay your bills online or by phone, and even set up automatic payments to ensure you never miss a payment.
The Discover Card website is user-friendly and easy to navigate, making it simple to manage your account and keep track of your spending. You can also access your account information 24/7, from anywhere with an internet connection.
One of the standout features of Discover Card Services is the ability to earn cashback rewards on your purchases. With various rewards programs available, you can earn points or cashback on everything from gas to groceries.
Discover Card Services also offers a range of tools to help you stay on top of your finances, including budgeting and tracking features. These tools can help you make the most of your rewards and stay on track with your financial goals.
In addition to its rewards programs, Discover Card Services offers a range of other benefits, including purchase protection and travel insurance. These benefits can help provide peace of mind and protection for your purchases.
Discover Card Security
Discover Card Security is a top priority for the company. Discover Network has been at the forefront of payment account security since its inception.
The company has a long history of innovation in this area, and it's not surprising given its commitment to security. Discover Network unites with other major credit card companies to form the Payment Card Industry (PCI) Security Standards Council.
This council helps manage payment account security throughout the transaction process, a crucial aspect of the payment industry. The council's efforts have made a significant impact on the industry as a whole.
Discover Network's involvement in the PCI Security Standards Council is a testament to its dedication to security and customer trust.
Frequently Asked Questions
Where is the headquarters of Discover Card?
Discover Card is headquartered in Riverwoods, Illinois, a suburb of Chicago. This location serves as the main office for the company's operations.
What is the address of Discover Card?
The address of Discover Card is P.O. Box 30943, Salt Lake City, UT 84130. You can also visit their website at www.discover.com for more information.
Who is Discover Card owned by?
Discover Card is owned by Capital One, following its acquisition in an all-stock deal valued at $35.3 billion in February 2024. Capital One now holds the reins of Discover Financial Services.
Does Discover have any physical locations?
No, Discover is an online-only bank with no physical branch locations. All banking services are available through their online and mobile platforms
Sources
- https://en.wikipedia.org/wiki/Discover_Financial
- https://www.discover.com/company/our-company/
- https://chicago.suntimes.com/money/2024/02/21/credit-card-firm-discover-108-jobs-lake-county-headquarters-financial-industry-capital-one
- https://www.ibisworld.com/us/company/discover-financial-services/407183/
- https://www.globaldata.com/company-profile/discover-financial-services/
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