Debt collectors fees can be confusing, but understanding the regulations can help you navigate the process. In the United States, the Fair Debt Collection Practices Act (FDCPA) governs how debt collectors can charge fees.
Debt collectors are allowed to charge fees, but they must be reasonable and related to the debt collection process. For example, a debt collector may charge a fee for sending a letter or making a phone call.
You have the right to know what fees are being charged and why. Debt collectors must provide you with a written notice of the fees being charged, and they must explain the reason for each fee. This notice is usually included in the initial debt collection letter.
Debt collectors are also required to provide you with a breakdown of the fees they are charging, including any fees for late payments or other services.
Debt Collection Methods
Debt collectors may send a 'letter of demand' to the debtor on their letterhead, demanding payment by a particular date or legal action may be taken.
This letter is usually the first step in the debt collection process and serves as a formal notice to the debtor of the outstanding debt.
The debt collector may issue a second, 'final' letter of demand if the first one is unsuccessful.
If the debtor still doesn't respond, the debt collector may follow up with a 'phone demand' to try and resolve the issue.
If all else fails, the debt collector can take legal action on behalf of the creditor, but this will likely incur additional fees.
The commission rate for debt collection services varies, but most range between 5% and 30% of the value of the debt.
Regulations and Practices
Debt collectors are subject to regulations that prevent them from using unfair or unconscionable means to collect a debt. Specifically, they cannot collect any amount greater than the debt itself.
They are also prohibited from depositing post-dated checks prematurely, deceiving you into paying for collect calls, or threatening to take your property unless they can legally do so. In fact, they can't even contact you by postcard.
If you're dealing with a debt collector, it's a good idea to know your rights. For example, you have the right to request that your payment be applied to a specific debt, and collectors are required to honor that request. If you need help, you can contact the Minnesota Attorney General's office at (651) 296-3353 or (800) 657-3787.
Unfair Practices
Debt collectors can't use unfair or unconscionable means to collect a debt. This includes collecting any amount greater than what you actually owe.
Collectors can't deposit a post-dated check prematurely, which means they can't cash a check that's not yet due. This can save you from unnecessary fees and stress.
They also can't deceive you into paying for collect calls, which can be a sneaky way to add extra charges to your debt.
If a collector threatens to take your property unless they can legally do so, that's a no-go. They need to follow the law and not make empty threats.
Collectors can't contact you by postcard, which might seem like a minor thing, but it's a specific rule that's in place to protect you.
Practices (Regulation F)
Debt collection practices are governed by Regulation F, which was published in the Federal Register on July 5, 2022. This regulation is enforced by the Consumer Financial Protection Bureau.
Regulation F is codified in 12 CFR Part 1006, which indicates the specific section of the Code of Federal Regulations that outlines the rules and guidelines for debt collection practices.
A rule related to debt collection practices is the prohibition on pay-to-pay fees, which is a type of fee that a debt collector may charge a consumer for paying their debt.
Creditor Wage or Bank Account Garnishment
Creditor Wage or Bank Account Garnishment can be a stressful experience. You might be wondering how much of your paycheck or bank account creditors can take.
If you don't claim any exemptions, creditors can take part of your paycheck for 180 days.
You get to keep either 75 percent of your net wages or 40 times the federal minimum wage, whichever is greater.
Payment and Fees
Debt collectors may charge various fees, including flat fees, contingency-based fees, and pay-to-pay fees. These fees can vary depending on the agency and the type of service.
Some collection agencies charge a flat fee, which can range from $9 to $14.50 per account, depending on the number of accounts submitted. This fee is usually paid upfront and covers specific services to control costs.
Pay-to-pay fees, on the other hand, are charged to consumers for accepting a payment on a debt through a particular payment channel. The Consumer Financial Protection Bureau (CFPB) interprets this as an "amount" within the meaning of FDCPA section 808(1) and Regulation F.
Debt collectors may also charge contingency-based fees, which are a percentage of the dollars recovered. Most companies charge anywhere from 20% to 50% contingency on dollars recovered.
Here are some scenarios that may increase the contingency rate:
- Accounts that are over a year old
- Accounts with a court judgment
- Accounts with mail returned with no forwarding address
- Accounts previously placed with an agency or attorney
- Accounts resulting from a bad check
It's essential to clarify the details of these fees with an agency before signing a contract, as the cost for added services can change depending on the age of an account or other demographics.
Contacting a Collector
Collectors may contact you by mail, telephone, telegram, or fax between the hours of 8 a.m. and 9 p.m.
They're allowed to reach out to you at home, but not at work if they know your employer doesn't want them calling.
If you have a lawyer, collectors can only contact them, not you directly.
You should be aware that collectors can contact other people to find your contact information, but they can't tell them you owe money unless asked.
Collectors can't contact you at work if they know your employer doesn't want it, but they can reach out to your neighbors or friends to find your home address and phone number.
Online Recovery
Online Recovery can be a convenient and efficient way to collect debts. Some debt collection services or lawyers provide online debt recovery services that allow you to recover debts from the comfort of your own home.
To use online debt recovery services, you'll typically need to type in the information about the debt you want to recover, such as the debtor's business name, address, amount of debt, and what the debt was for.
These services usually generate a letter of demand for a fee that you pay online. The letter is then sent to the debtor for you.
You can expect to pay a fee for this service, which varies depending on the provider.
Garnishment Amount
You can lose up to 75 percent of your net wages to creditors if you don't claim any exemptions.
Creditors can take a significant portion of your paycheck, but there's a cap on how much they can take.
The amount of garnishment varies depending on your income and the type of debt.
If you earn a low income, you might be able to keep more of your paycheck than someone with a higher income.
In the US, the federal minimum wage is $7.25, and creditors can take up to 40 times that amount, whichever is greater.
Any Amount
The Fair Debt Collection Practices Act (FDCPA) is a crucial law that protects consumers from unfair debt collection practices. Section 808(1) of the FDCPA prohibits debt collectors from collecting any amount, including interest, fees, charges, or expenses incidental to the principal obligation.
Debt collectors may violate this provision when collecting pay-to-pay fees, which are fees charged to consumers for accepting a payment on a debt through a particular payment channel. The Consumer Financial Protection Bureau (CFPB) interprets section 808(1) to apply to any amount collected by a debt collector, including pay-to-pay fees.
The CFPB clarifies that pay-to-pay fees are an "amount" within the meaning of FDCPA section 808(1) and Regulation F, 12 CFR 1006.22(b). This means that debt collectors may not collect pay-to-pay fees unless they are expressly authorized by the agreement creating the debt or permitted by law.
Here are some key points to keep in mind:
- Section 808(1) of the FDCPA prohibits debt collectors from collecting any amount, including interest, fees, charges, or expenses incidental to the principal obligation.
- Pay-to-pay fees are considered an "amount" under FDCPA section 808(1) and Regulation F, 12 CFR 1006.22(b).
- Debt collectors may not collect pay-to-pay fees unless they are expressly authorized by the agreement creating the debt or permitted by law.
It's essential to understand your rights under the FDCPA and to be aware of any potential debt collection practices that may be in violation of this law. By knowing your rights, you can protect yourself from unfair debt collection practices and ensure that you are treated fairly in any debt collection situation.
Sources
- https://www.ag.state.mn.us/consumer/publications/debtfactsheet.asp
- https://business.gov.au/people/disputes/debt-collection-services
- https://www.icsystem.com/how-much-do-collection-agencies-charge/
- https://www.federalregister.gov/documents/2022/07/05/2022-14230/debt-collection-practices-regulation-f-pay-to-pay-fees
- https://ctbankruptcyattorneys.com/hidden-cost-of-debt-collection-interest-fees-and-costs/
Featured Images: pexels.com