
Crelan is a banking and financial services company that offers a range of products and services to its customers.
Its history dates back to 1935 when it was founded in Belgium.
Crelan's core business is focused on providing financial solutions to individuals and businesses.
One of its key services is online banking, which allows customers to manage their accounts and make transactions easily.
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Crelan Overview
Crelan is a Belgian bank that offers a range of financial products and services to individuals and businesses.
Crelan was founded in 1999 by merging two smaller banks in Belgium.
Crelan operates as a subsidiary of the Belfius group, a leading financial services provider in Belgium.
Crelan offers a variety of banking services, including current accounts, savings accounts, and loans.
Crelan's online banking platform allows customers to manage their accounts, pay bills, and transfer funds securely and conveniently.
Crelan's mobile banking app enables customers to access their accounts and perform banking tasks on-the-go.
Crelan has a strong presence in Belgium, with a network of branches and ATMs across the country.
Crelan's customer service is available to assist with any banking queries or issues 24/7.
Security and Risk

Crelan's security features are designed to protect customers' data and prevent unauthorized access.
Crelan uses a secure online banking system that includes a two-factor authentication process to verify users' identities. This adds an extra layer of security to prevent hacking attempts.
Crelan's systems are regularly monitored to detect and prevent any potential security threats.
App Privacy
App Privacy is a crucial aspect of any mobile app, and it's essential to understand how your data is being handled. The developer, Crelan NV/SA, indicated that the app's privacy practices may include handling of data as described below.
For more information, you can check the developer's privacy policy.
Exposure
Exposure refers to the extent to which a company is exposed to different material ESG issues. Our exposure score takes into consideration subindustry and company-specific factors such as its business model.
Crelan NV's Exposure is Low, as stated in a recent report. This is a good sign for the company, as it suggests they're not as vulnerable to certain risks.

Companies with low exposure are often better equipped to handle unexpected events, like cyber attacks. In fact, a recent case highlighted how Belgian bank Crelan lost €70 million to BEC scammers, a type of cybercrime that targets financial institutions.
To put this in perspective, Crelan's CEO stated that the bank can sustain this loss without it having consequences for their clients and partners. This is thanks to reserves they've accumulated in the past.
However, this incident serves as a reminder that even companies with low exposure can still fall victim to cyber attacks. It's essential for companies to implement measures to prevent such incidents, such as verifying changes in vendor payment location and confirming requests for transfer of funds.
A table summarizing the key measures to prevent BEC scams:
Management and Governance
Crelan's management of ESG material risk is average. This suggests that the company may not be prioritizing environmental, social, and governance issues as much as some of its peers.

Their management score assesses the robustness of the company's ESG programs, practices, and policies. This score is likely based on factors such as the company's ability to identify and mitigate ESG risks.
The fact that Crelan's management of ESG material risk is average indicates that there may be room for improvement in this area.
Objectives
The Crelan Chair has a clear vision for promoting sustainable agriculture. The chair's objectives are focused on communicating scientific insights to stakeholders, facilitating the transfer of research results, and stimulating research into innovative solutions.
Effective management and governance rely on clear objectives, as seen in the Crelan Chair's goals. The chair aims to communicate with business leaders and policy makers about scientific insights arising from its joint work.
To achieve this, the Crelan Chair has identified key areas of focus. These include:
- Communicating with agricultural sector stakeholders
- Facilitating the transfer of research results
- Stimulating research into innovative solutions for sustainable agriculture
By prioritizing these objectives, the Crelan Chair can make a meaningful impact in the field of sustainable agriculture.
Management

Management is a crucial aspect of a company's overall performance. Crelan NV's Management of ESG Material Risk is rated as Average.
A company's management score assesses the robustness of its ESG programs, practices, and policies. This score can indicate how well a company is managing its relevant ESG issues.
Crelan NV's management score suggests that there is room for improvement in this area.
NV/SA
Crelan NV/SA is a notable example of a company with a specific designation. It's a separate entity from Axa, and a fusion with Axa bank is planned for the beginning of June.
Crelan NV/SA provides retail banking services. As a retail bank, it attracts retail deposits mainly through saving and sight accounts.
Additional reading: National Bank of Greece
ESG and Sustainability
Crelan NV takes ESG issues seriously, and it's essential to understand how exposed companies are to these issues and how well they're managing them.
Top material ESG issues for Crelan NV include specific areas that require attention.
Companies like Crelan NV need to address these issues to ensure long-term sustainability and success.
Crelan NV aims to understand how exposed companies are to specific material ESG issues and how well companies are managing these issues.
Frequently Asked Questions
How many employees does Crelan have?
As of December 31, 2023, Crelan Group has 4,456 employees, including staff members and independent banking agents. This workforce supports a large network of customers and branches.
Who owns Crelanco?
Crelan is owned by its clients, a cooperative bank with 100% Belgian ownership. Its clients are the bank's shareholders, making it a unique and community-driven financial institution.
Sources
- https://en.wikipedia.org/wiki/Crelan
- https://www.sustainalytics.com/esg-rating/crelan-nv/2003864611
- https://apps.apple.com/us/app/crelan-mobile-app/id893189359
- https://en.wikipedia.org/wiki/V%C3%A9randas_Willems%E2%80%93Crelan
- https://www.helpnetsecurity.com/2016/01/26/belgian-bank-crelan-loses-e70-million-to-bec-scammers/
- https://www.ugent.be/schenken/en/how-to-support/chairs/crelan-chair.htm
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