
If you're a business owner struggling with outstanding debts, you're not alone. According to the article, the average business debt can range from $10,000 to over $1 million.
Commercial collections agencies specialize in helping businesses like yours recover these debts efficiently and effectively. They have the expertise and resources to navigate complex debt recovery processes.
One of the top commercial collections agencies is C2C Credit Services, which boasts a 95% success rate in recovering debts. This is a significant advantage for businesses looking to minimize losses.
Another notable agency is Credit Management Services, which has been in operation for over 30 years and has a strong reputation in the industry.
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Choosing a Collection Agency
Choosing a collection agency can be a daunting task, especially for small businesses. It takes less than a minute to compare up to 5 commercial debt collection agencies to find the best fit for your needs.
You can start by filling out a form with no obligation to accept any offer. This allows you to research and compare different agencies without feeling pressured.
To make an informed decision, consider the agency's experience and success rate in handling commercial debt collection.
Who Do You Want to Collect?
When dealing with debts, it's essential to understand the difference between collecting from businesses and consumers.
There's a significant distinction in the collection industry between debt collections and business collections.
The laws that apply to collecting debts from consumers are protected by the FDCPA.
A collection agency must know all the laws that apply to the collection of debts from each category.
Businesses, on the other hand, don't have the same rules apply to them, which is referred to as "B2B or Commercial Collections."
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Trusted Nationwide
Choosing a collection agency can be a daunting task, especially if you're not familiar with the industry.
One key factor to consider is whether the agency is trustworthy and reputable. For example, American Profit Recovery has been recognized as one of the best commercial debt collection agencies.
You should also look for agencies that have a strong physical presence, such as offices in multiple locations. Two agencies mentioned in the article have established headquarters: one in Metairie, LA, and another in Calabasas, CA.
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Having a strong physical presence can indicate a stable and reliable business. Both of these agencies have been around for over 25 years, with one established in 1991 and the other in 1994.
When searching for a collection agency, it's also important to consider their reach and availability. Some agencies, like the ones mentioned, serve customers nationwide.
Agency Options
If you're looking for a commercial collections agency, you have several options to consider. There are top commercial collection agencies that have been serving nationwide for decades, such as one established in 1994 and another in 1991.
These agencies can be compared to find the best fit for your business needs, and it only takes a minute to fill out the form. You may not be connected with the listed agencies when you compare providers through the website form, but it's a good starting point.
Smaller agencies with fewer collectors may be a better choice if you have fewer than 15 cases to submit each month, as they can provide more personalized attention to your accounts.
Claims Per Month

If you have less than 15 new cases/accounts that need collection treatment each month, consider working with a Smaller Agency. They tend to provide more personalized attention to ensure your accounts get the proper treatment.
Smaller Agencies typically have a smaller client base, which means your business won't get lost in the sea of clients. This can lead to higher recovery rates and a stronger working relationship with the agency.
A large agency with over 50+ collectors may not provide the same level of attention to your accounts, making you just another client. This can result in lower recovery rates and a less effective collection process.
You want to make sure your agency is invested in your business and its success, not just treating it like another client in a long list.
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Compare B2B Agencies
Comparing B2B agencies can be a daunting task, but it doesn't have to be. You can compare up to 5 commercial debt collection agencies for small business and B2B companies in less than a minute.

Our system allows you to fill out a quick form, and you're not obligated to accept any offer. This gives you the freedom to explore your options and choose the agency that best fits your needs.
If you're looking for a low-cost collections system, you're in luck. Our services are designed to be affordable and keep your overall invested resources manageable.
We work with a variety of commercial clients nationwide, including distributors, suppliers, contractors, and advertisers. This means we have the expertise to help you resolve debt between companies.
Our diplomatic system helps get you paid and works to preserve future revenue. This is especially important for businesses that rely on a steady flow of income.
Top Agency
When choosing a commercial collection agency, it's essential to consider the size of the agency. Smaller agencies with fewer than 50 collectors can provide more personalized attention to your accounts, ensuring they get the proper treatment to maximize recovery.

One of the top agencies is located in Metairie, LA, and has been established since 1994. They have a nationwide reach and can be contacted at +1 800-509-6060.
Another top agency is based in Calabasas, CA, and has been around since 1991. They also serve clients nationwide and can be reached at +1 800-804-3353.
If you have fewer than 15 new cases to submit each month, a smaller agency might be the best fit. This way, you can ensure your accounts receive the attention they need to recover as much as possible.
Industry Specialization Includes
We provide industry-specific debt collection services to a wide range of businesses. Our experience and expertise enable us to tailor our approach to meet the unique needs of each industry.
Insurance companies can rely on us to collect premiums, audit premiums, deductibles, and subrogation, with expert teams having decades of experience. We also provide empathetic collection services to law firms, CPAs, and consultants.
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Manufacturing and distribution companies can benefit from our fast action to prevent charge-offs and protect profits. This is especially important for companies in the trucking, express delivery, and logistics industries, where we collect for companies to accelerate cash flow and reduce delinquencies.
We also specialize in collecting for technology and SaaS companies, including online services using click-through contracts. Our expertise in collecting for banks, commercial lenders, and leasing companies is another key area of focus.
Our experience working with equipment leasing companies has given us a deep understanding of residual values, monthly rentals, buyout options, and personal or corporate guarantees. We also have extensive experience working on environmental service fee collection issues.
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Collections Preserve Customers
There are different types of commercial debt collection services, including first-party, third-party, attorney, and collection outsourcing.
Commercial debt collection services can help you get paid and preserve future revenue.
LEIB specialists understand the nature of issues that may lead to disputes and non-payment between companies and their customers.
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They find ways to work with your debtors to collect your money and settle disputes.
Commercial collections can be done with a tactful and respectful dialogue with those that fall behind in paying your business.
This approach helps preserve customers and future revenue.
Here are some types of commercial clients that commercial collections can help:
- Distributors
- Suppliers
- Contractors
- Advertisers
By working with a commercial collection agency, you can preserve your customers and future revenue, while also managing your overall invested resources.
Specific Agencies
If you're looking for a top commercial collection agency, you have several options to consider.
Cedar Financial is a leader in domestic and international debt recovery since 1991. It serves a wide range of industries, including education, healthcare, commercial, government, and retail.
One of the top commercial collection agencies is based in Metairie, LA, with a nationwide presence. It was established in 1994 and can be reached at +1 800-509-6060.
Another top agency is located in Calabasas, CA, and also serves clients nationwide. It was established in 1991 and can be reached at +1 800-804-3353.
Here are some key details about these agencies:
Cedar Financial

Cedar Financial is a leader in domestic and international debt recovery since 1991. It offers professional debt collection services to clients in various industries.
The company works to resolve disputes professionally and promptly. It aims to preserve client-customer relationships and ensure a positive experience for all involved.
Cedar Financial's services cater to clients in industries like education, healthcare, commercial, government, and retail. These services are tailored to meet the unique needs of each sector.
Here are some of the industries Cedar Financial serves:
- Education
- Healthcare
- Commercial
- Government
- Retail
Cedar Financial's commitment to resolving disputes professionally and promptly is admirable. It's a company that truly prioritizes its clients' needs and relationships.
Altus Receivables Management
Altus Receivables Management is America's #1 B2B collections firm, founded in 1994 and headquartered in New Orleans, Louisiana. It's fully compliant, licensed, and bonded in all 50 states and Canada.
Altus offers a range of services, including first-party and third-party collections, international debt recovery, and legal services. Its proprietary collections platform, ARM STRONG, provides 24/7 access to claim information.
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Altus has a team of experienced collectors with an average of 12 years of experience. They specialize in collecting debts from various industries, including agribusiness, alternative lending, and construction.
Here are some of the industries Altus serves:
- Agribusiness
- Alternative Lending
- Chemical
- Construction
- Equipment Rental
- Financial
- Manufacturing
- Media & Advertising
- Oil & Gas
- SMBs
- Technology and SAAS
- Transportation
- Vendor Credits
You can reach out to Altus at +1 (805)-541-3005 or +1 800-279-3511, or visit their office at 154 Addie St Pismo Beach, CA or 444 Highway 96 E, Saint Paul, MN 55127-2557.
Services and Features
A commercial collections agency can provide a range of services to help businesses recover overdue payments.
Commercial Debt Collection Services include First-party Collections, Third-party collections, Attorney collections, and Collection outsourcing.
These services can help you collect money from debtors and settle disputes between companies and their customers.
You can access your commercial collection accounts 24/7 through a proprietary online portal, APRweb, which allows you to enter accounts and monitor activity any time of day.
This online portal provides a snapshot of collection activity, giving you real-time updates on the progress of your collections.
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Here are some of the key features of a commercial collections agency:
- First-party Collections: A type of commercial debt collection service where the agency collects debts on behalf of the business.
- Third-party collections: A type of commercial debt collection service where the agency collects debts from a third-party company.
- Attorney collections: A type of commercial debt collection service where the agency uses attorneys to collect debts.
- Collection outsourcing: A type of commercial debt collection service where the agency outsources debt collection to a third-party company.
Services Include
Services include a range of options to suit different needs.
First-party Collections are available, which involve collecting debts directly from customers.
Third-party collections are another option, where a separate agency handles the debt collection process.
Attorney collections involve working with lawyers to collect debts, which can be a more formal process.
Collection outsourcing is also available, where a company outsources its debt collection to a third-party agency.
Here are some specific services offered by commercial debt collection agencies:
- First-party Collections
- Third-party collections
- Attorney collections
- Collection outsourcing
Some agencies, like Altus Receivables Management, offer international debt recovery and legal services.
IC System
IC System is a privately held accounts receivable management firm founded in 1938. It's been around for over 80 years, which is impressive in itself. The company is headquartered outside St. Paul, Minnesota.
IC System is committed to ethical and kind debt collection practices. This is reassuring for customers who may be dealing with debt collection. The company is accredited and A rated by the BBB.
IC System received the 2021 BBB Torch Award for Ethics. This is a testament to their commitment to ethics in business.
Fair Capital
Fair Capital is a top-rated debt collection agency that's been committed to helping businesses like yours since 2017. It holds a BBB A+ rating, a testament to its excellent reputation.
Fair Capital is an ACA International and NYSCA member, ensuring compliance with industry standards. It's also licensed, bonded, and E&O insured, providing an extra layer of protection for your business.
Fair Capital offers 24/7 online portal access, making it easy to stay on top of your debt collection efforts. Credit reporting is also available, helping you keep track of your customers' financial history.
A respectful approach is at the core of Fair Capital's philosophy, ensuring that your customers are treated with dignity and respect. Top skip tracing technology is also used to maximize recovery rates.
Fair Capital integrates seamlessly with QuickBooks, making it easy to manage your debt collection efforts alongside your accounting tasks. With a no recovery, no fee policy, you only pay for results.
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24/7 Account Access

With APRweb, you can enter and manage your accounts anytime and anywhere with ease. This proprietary online portal allows you to track the progress of your collection accounts day or night.
APRweb is designed to be user-friendly, making it easy to keep track of accounts that are sent to collections. The collection process is also straightforward.
You can access APRweb 24/7 to check on the status of your collection accounts, giving you peace of mind and allowing you to stay on top of your finances.
Regulations and Licenses
Commercial collections agencies must obtain the necessary licenses and registrations to operate in their state. This typically involves registering with the Secretary of State and obtaining a license from the state's Attorney General or Department of Consumer Affairs.
In the United States, the Fair Debt Collection Practices Act (FDCPA) regulates commercial collections agencies. This federal law requires agencies to register with the Consumer Financial Protection Bureau (CFPB) and adhere to strict guidelines on communication and debt collection practices.
Commercial collections agencies must also comply with state-specific regulations, such as the California Collection Agency Act, which requires agencies to register with the California Department of Financial Protection and Innovation.
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Are Your Claims Oversized?
If your claims are smaller, you'll want to work with a collection agency that has automated systems in place, such as automated letter campaigns and script-reading tele-collectors.
This type of agency can efficiently handle smaller claims without breaking the bank.
Creditors often think smaller claims aren't worth pursuing through collections, but the right agency can make it worthwhile.
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States Requiring Collection Licenses
If you're planning to collect commercial debt, you'll want to know which states require a collection agency license. In the US, some states have specific laws governing the collection of commercial debt.
Alabama does not require a collection agency license, while Alaska requires a letter of exemption. Arizona, Arkansas, and many other states require a license to collect commercial debt.
Here's a breakdown of the states that require a collection agency license:
Frequently Asked Questions
What is commercial debt collection?
Commercial debt collection involves recovering business-to-business debts or business-related debts from individuals. It's a specialized process that targets debts incurred for commercial purposes.
Is commercial collection corp of ny legitimate?
Commercial Collection Corporation of NY is a legitimate business, accredited by the Better Business Bureau (BBB) and committed to upholding the BBB's Standards for Trust. This accreditation ensures they operate with integrity and transparency.
What happens if you ignore a debt collection agency?
Ignoring a debt collection agency may lead to further collection efforts, including a lawsuit. Consider seeking professional advice from an attorney if you're unable to resolve the debt.
What is the new law for debt collection in California?
California's debt collection law has been expanded to include certain commercial debts, providing additional protections for consumers. This new law, signed into effect on September 24, 2024, aims to prevent abusive debt collection practices.
Sources
- https://ccfgcredit.com/choosing-the-right-commercial-collection-agency-is-crucial/
- https://www.businessdasher.com/collection-agency/
- https://www.leibsolutions.com/industries/commercial-collections-agency/
- https://www.americanprofit.net/industries/commercial/
- https://www.accountadjustment.us/debtcollection/about/collecting-commercial-debt
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