
If you're unable to add money to your Suica card, don't worry, there are alternative payment options available.
You can purchase a Suica card at a train station and add money to it at a ticket machine or a manned ticket counter. This way, you can start using your card right away.
In some cases, the issue might be with the card itself, so it's a good idea to check if your card is damaged or worn out. This can be done at a ticket machine or a manned ticket counter as well.
If your card is damaged, you can replace it for free at a manned ticket counter.
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Adding Money to Suica Card
Adding money to your Suica card can be done in a few ways, but it's essential to know the limitations and requirements.
You can add money to your Suica card through the Apple Wallet app, but make sure your card's value doesn't exceed 19,500 Yen. This is a crucial limit to keep in mind when topping up your card.
To recharge your Suica card through the app, follow these steps: tap [入金(チャージ)] at the home screen, select the amount you want to top up, and click Apple Payでチャージ. This will prompt you to authorize the payment, and your balance will be updated accordingly.
If you're using a debit card, be aware that there have been connection issues with international cards, so proceed with caution. You can connect your Suica Card to your wallet and specifically select the debit card you want to connect.
Here are the ways to recharge your mobile Suica card:
- Through the Apple Wallet app, tapping [入金(チャージ)] at the home screen.
- At train station ticket machines.
- At 7/11 ATMs and convenience stores.
Suica Apple Wallet Top-up Failed
If you're trying to add money to your Suica card in Apple Wallet, you might encounter a "payment incomplete" message. This can be frustrating, especially if you've tried using your credit cards and Apple Cash.
Using Apple Card, which is MasterCard branded, can actually work as a solution to this problem. My friend's wife was able to add money to her Suica card using her Apple Card.
Visa cards, on the other hand, are currently not working for Suica and PASMO recharge. This is a known issue, and you can search online to find more information.
DBS Vantage Visa cards, for example, will result in a "Payment Not Completed" error. To successfully top up your Suica card, you'll need to use a Mastercard or American Express instead.
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Add Suica, Pasmo, or Icoca Card
Adding a Suica, PASMO, or ICOCA card to Apple Pay requires some specific steps and considerations. Your birthdate is required only if you're trying to add a personalized My Suica, PASMO, or ICOCA card, or a card with a Commuter plan to the Wallet app.
Make sure your plastic card is on a flat non-metallic surface, and rest the top of your iPhone on the middle of the card. Keep it there until the transfer completes, which can take up to a minute.
Some cards, like Student Commuter Suica cards, might need to be verified before you can add them to Apple Pay. You can verify these cards by downloading and registering within the Suica app or PASMO app on your iPhone.
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If you're trying to add a second Suica, PASMO, or ICOCA card, make sure the name on the second card matches the first name on your My Suica, or Commuter Suica, PASMO, or ICOCA card.
To ensure a smooth process, restart your iPhone or Apple Watch, and update to the latest version of iOS or watchOS.
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Recharge Mobile IC Card
You can recharge your mobile Suica card in two ways, depending on how you have it set up.
If you have your Suica card through Apple Wallet, you can top it up using your international credit card.
There are no other options for recharging your mobile Suica card through Apple Wallet.
If you have your Suica card through the app, you can also use a Japanese credit card to add funds to your card.
This method allows for more flexibility in terms of payment options.
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Topping Off Suica Card on App
You can top off your Suica card on the app, and it's a straightforward process.
To start, go to the home screen of the app and tap [入金(チャージ)] at the bottom. This is where the magic happens.
Select the amount you want to top up, and then click Apple Payでチャージ and follow the authorization payment prompts. The balance update will be reflected immediately.
You can top up your Suica card on your phone anytime now, and it's a convenient way to manage your card balance.
Suica Card Top-Up Inquiry
If you're having trouble topping up your Suica card, it's worth checking if you can connect your card to your wallet.
You can connect your Suica Card to your wallet and specifically select the debit card you want to connect.
Be careful whether or not you are connecting a non-Japanese debit card, though. There have been connection issues with international cards being unable to top up IC cards.
How to Reload My Suica Card
If you're having trouble adding money to your Suica card, you might be wondering how to reload it instead. Fortunately, there are several ways to do so.
You can reload your Suica card at train station ticket machines. This is a convenient option if you're already at a train station and need to top up your card quickly.
To reload your Suica card at a ticket machine, simply follow the on-screen instructions. You can also reload your card at 7/11 ATMs and convenience stores.
In fact, reloading your Suica card is relatively straightforward and can be done at many different locations. Just be sure to have your card handy and follow the prompts on the machine.
If you're trying to add a Suica card to your Apple Wallet, make sure your plastic card is resting on a flat non-metallic surface and your iPhone is placed on top of it. This can take up to a minute to complete.
You can also reload your Suica card by tapping the "入金(チャージ)" button at the bottom of the Suica app home screen and following the authorization payment prompts. This will update your balance and allow you to top up your card on your phone anytime.
If you're using a debit card to reload your Suica card, be careful whether or not you're connecting a non-Japanese debit card, as there have been connection issues with international cards being unable to top up IC cards.
Alternative Payment Methods
If you're trying to top up your Suica card but getting a Payment Not Completed error, it's likely because your Visa card isn't supported.
You can't use Visa cards for Suica recharge, so you'll need to switch to a different card type. Mastercard and American Express are the alternatives that work.
You can expect to be charged in Japanese Yen, which means you'll incur the credit card's exchange rate. Unfortunately, you can't use Instarem or YouTrip as an ApplePay card.
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