Understanding BCBS Transportation Options

BCBS transportation options can be a bit overwhelming, but let's break it down. Blue Cross and Blue Shield (BCBS) offers a variety of transportation services to help members get to and from medical appointments.

One of the most common transportation options is BCBS's network of independent transportation providers. These providers offer door-to-door service and can accommodate members with special needs.

BCBS also offers a transportation benefit that allows members to use their own vehicles for transportation. This benefit is available to members who are unable to use public transportation due to a disability or other mobility issue.

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As of October 1, 2024, you can get rides to Healthy Kids Dental services and specialty mental health treatment, including substance use disorder treatment.

Blue Cross Complete covers no-cost transportation to access covered services, such as medical, dental, and pharmacy trips. You can get transportation to these services whether they're covered by Blue Cross Complete or by the Michigan Department of Health and Human Services.

You can print out a handy transportation flyer (PDF) for easy reference.

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Non-medical rides are not covered by BCBS transportation, such as going shopping or visiting a friend.

If you need to see a provider outside of the network, you'll need special authorization from BCCHP before it's covered.

Rides to see a provider more than 65 miles away also require special authorization from BCCHP.

Here are some examples of non-covered rides:

Blue Cross Blue Shield has partnered with Lyft to offer no-cost hospital transportation to its members.

This partnership aims to reduce missed appointments for non-emergency purposes by providing convenient and free transportation to the hospital.

As part of this partnership, new health plans will feature a "no-cost" transportation coverage to the hospital.

Blue Cross Complete also covers no-cost transportation to access covered services, such as medical, dental, and pharmacy trips.

You can get rides to Healthy Kids Dental services and specialty mental health treatment, including substance use disorder treatment, as of October 1, 2024.

You can print the transportation flyer (PDF) as a handy reference for future use.

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Blue Cross Complete offers no-cost transportation to access covered services, such as medical, dental, and pharmacy trips.

As of October 1, 2024, you can also get rides to Healthy Kids Dental services and specialty mental health treatment, including substance use disorder treatment.

You can use this transportation benefit whether the services are covered by Blue Cross Complete or by the Michigan Department of Health and Human Services.

You can print the transportation flyer as a handy reference, available in PDF format.

The popular ride-sharing company Lyft has partnered with Blue Cross Blue Shield to offer no-cost hospital transportation, reducing missed appointments for non-emergency purposes.

This partnership will be incorporated into new health plans featuring "no-cost" transportation coverage to the hospital.

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