
BCBS out of state plans are designed to provide coverage for individuals who live outside of their home state, but still want to maintain their connection to the Blue Cross Blue Shield network.
You can find BCBS out of state plans in 34 states, with the majority being available in the South and Midwest.
If you're considering an out of state plan, it's essential to review the provider network to ensure your primary care physician and specialists are included.
BCBS out of state plans often have different network designs and cost structures than in-state plans, so be sure to carefully review the details before making a decision.
Verify Eligibility and Benefits
Verifying your eligibility and benefits for out-of-state Blue Card plans is a crucial step to ensure you're covered and know what to expect. You can always get a representative on the phone by calling and hitting 0 or saying "representative" until it works.
To verify your network status, ask the representative if you're in-network with their insurance panel, providing your NPI and Tax ID. This will help you understand your coverage and any potential out-of-pocket costs.
When checking your mental health outpatient benefits, don't be afraid to ask the representative to verify what's covered. This will give you peace of mind and help you plan your care.
Make sure to inform the representative that you'll be filing claims in your local state, as services will be rendered there. This will help them understand your situation and provide accurate information.
If the representative quotes you a coinsurance or deductible, don't worry – you can check out a guide to understanding them for more clarity.
File and Manage Claims
Filing claims with a BCBS out-of-state plan can be a bit tricky, but don't worry, I've got you covered.
Make sure to verify the local Blue Cross Blue Shield plan and claims address to file to, especially if the claims are subcontracted to a mental health specific plan.
Healthcare Services
Emergency care is always covered out of network and out of state.
Recent laws protect members from surprise medical bills for getting emergency care from a provider that is not in the network, and this includes air ambulance service. However, it does not include ground ambulance service.
Emergency room visits for non-emergency situations will likely not be covered, with claims being denied in most cases.
If you're not sure whether your condition is an emergency, virtual care can be a better option than waiting in an emergency room.
BCBS Information
BCBS out of state can be a bit tricky to navigate, but here's the lowdown. The BlueCard program is a national program that enables members of another Blue Cross Blue Shield plan to get health care service benefits while traveling or living in another Blue plan's service area.
The program links participating healthcare providers and independent Blue Cross Blue Shield plans across the country through a single electronic network for claims processing and reimbursement. This means that if you're a BCBS member traveling to another state, you can get medical care and have it covered by your home plan.
Here are some key things to know about BCBS out of state:
- The Local plan for a clinical laboratory is defined as the plan in the service area where the specimen was drawn, which is determined by the location of the referring provider.
- The Local plan for a DME (durable medical equipment) provider is defined as the plan in the service area where the equipment was shipped or purchased at a retail store.
Provider Central
The BlueCard program is a national program that enables members of another Blue Cross Blue Shield plan to get health care service benefits while traveling or living in another Blue plan's service area.
The program links participating health care providers and the independent Blue Cross Blue Shield plans across the country through a single electronic network for claims processing and reimbursement.
To verify a patient's eligibility, you can use the BlueCard Eligibility number, which can be obtained by calling 1-800-676-BLUE (2583).
You can also enter and verify referrals electronically, the same way you do for Massachusetts members, using ConnectCenter or submitting a HIPAA-compliant 278 through Direct Connection or through a clearinghouse.
The Local plan for a clinical laboratory is defined as the plan in the service area where the specimen was drawn, which is determined by the location of the referring provider.
The Local plan for a DME provider is defined as the plan in the service area where the equipment was shipped or purchased at a retail store.
Here are the steps to follow for pre-service review and claims filing procedures for BlueCard PPO patients:
- Using ConnectCenter
- Submitting a HIPAA-compliant 270 through Direct Connection or through a clearinghouse
- Calling BlueCard Eligibility at 1-800-676-BLUE (2583)
By following these steps, you can facilitate the claims process and avoid unnecessary appeals or inquiries.
Prescription Drug Coverage
If you're traveling internationally and need to refill a prescription, you can submit a claim form and receipt to Express Scripts, just like you would for a domestic claim. Make sure to include all necessary information, such as your Benefits Identification Number and the National Drug Code used by Express Scripts.
The National Drug Code used by Express Scripts is specific to foreign claims, and prices at 100% of the amount submitted, converted to United States dollars. This means you'll receive reimbursement for the full amount you paid, minus your copayment.
You can also call Express Scripts Customer Service at 1 (800) 818-0155 to request a Vacation Override and receive an extended supply of medication prior to departure. This can be a lifesaver if you're traveling to a country where you can't easily get your prescription refilled.
BCBS Business
Blue Cross Blue Shield (BCBS) offers a range of business solutions for companies with employees in multiple states.
BCBS has a network of over 97,000 healthcare providers across the US, making it a convenient option for businesses with out-of-state employees.
Companies Abroad
BCBS has a presence in several countries outside of the United States.
Blue Cross Blue Shield of Costa Rica is one of the international companies.
The Canadian Association of Blue Cross Plans is another example of a BCBS affiliate abroad.
GeoBlue offers international health insurance to individuals and families.
Here are some BCBS companies outside of the United States:
- Blue Cross Blue Shield of Costa Rica
- Blue Cross Blue Shield of Panama
- Blue Cross Blue Shield of Uruguay
- Canadian Association of Blue Cross Plans
- GeoBlue
For-Profit Conversions
Conversions into for-profit corporations often result in a distribution of assets to a charitable foundation, as seen in the case of Blue Cross of California, which initially had no distribution but later endowed The California Endowment and California Health Care Foundation with $3.2 billion.
Proceeds from these conversions can vary significantly, ranging from $3.2 billion in California to as little as $1.5 million in Nevada.
An exceptional case occurred in the Empire Blue Cross conversion, where the proceeds went to fund wage increases for union workers, showing that not all for-profit conversions prioritize profits over people.
Frequently Asked Questions
How to bill BCBS out of state?
To bill Blue Cross Blue Shield out of state, call to verify eligibility and benefits, then file claims to your local plan at the designated address. Contact BCBS directly for specific out-of-state billing instructions and requirements.
Sources
- https://therathink.com/blue-cross-blue-shield-out-of-state-plans-how-to/
- https://provider.bluecrossma.com/ProviderHome/portal/home/patient-resources/plans-and-products/bluecard-and-out-of-area-programs
- https://www.southcarolinablues.com/web/public/brands/sc/blog/categories/health-insurance-101/2023/health-plan-during-national-international-travel/
- https://www.utsystem.edu/offices/employee-benefits/insurance/benefits-while-you-travel
- https://en.wikipedia.org/wiki/Blue_Cross_Blue_Shield_Association
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