
If you're a healthcare provider looking to get in touch with Blue Cross and Blue Shield of Kansas City, you can call their provider phone number at 1-800-422-2064. This number is available Monday through Friday from 8am to 5pm CT.
BCBS of Kansas City has a dedicated team to assist providers with any questions or concerns they may have. They also offer a variety of resources to help providers navigate the healthcare system.
Their website is a great resource for providers, offering online tools and information to help them manage patient care.
Kansas City Provider Resources
If you're a provider looking for resources in Kansas City, you'll want to know that EviCore healthcare has partnered with Blue Cross and Blue Shield of Kansas City to provide authorization services for outpatient elective services.
All outpatient elective CT, MR, PET, Nuclear Cardiac, Echo/Stress services and Pain Management procedures will require prior authorization from EviCore healthcare.
As of July 1, 2019, BCBSKC is implementing a change in Echocardiogram authorization requirements, and three Add-On Codes will no longer require Prior Authorization: 93320, 93321, and 93325.
If you need to contact Blue Cross and Blue Shield of Kansas City, you can reach them at (816) 395-2500 for members, (816) 395-3678 for providers, (800) 932-1114 for toll-free, or (816) 395-3784.
For Pain Management requests, you'll need to initiate them through the CareCore National portal, especially for dates of service on or after March 1, 2023.
Customer Service
You can reach Blue Cross and Blue Shield of Kansas City's customer service team through the following numbers: (800) 875-3596 is a statewide toll-free number, and (816) 395-2583 is another option.
To contact them, you can call (800) 875-3596 for statewide toll-free service or (816) 395-2583.
If you need to reach customer service for specific purposes, you can try calling (800) 368-1019 or (800) 537-7697.
For contracting providers, appeals for pre and post-service claim denials must be submitted in writing with all pertinent medical records to BCBSKS customer service.
To find out more about appealing claim denials, check out 'Policy Memo No. 1, Policies and Procedures,' located on Professional Provider Policy Memos.
Frequently Asked Questions
Are BCBS Kansas and BCBS Kansas City the same?
No, BCBS Kansas and Blue KC are separate companies that operate independently. They make their own decisions regarding the markets they serve.
What is the phone number for BCBS Kansas City provider enrollment?
To contact Blue KC for provider enrollment, call 1-800-320-9550 or 816-395-3686, Monday to Friday from 8:00 a.m. to 8:00 p.m. CT.
What is Blue KC insurance?
Blue KC is a not-for-profit health insurance provider offering a range of coverage options, including healthcare, dental, life insurance, and Medicare plans. Founded in 1938, Blue KC serves over one million members in the Kansas City area.
Sources
- https://www.pissedconsumer.com/company/blue-cross-and-blue-shield-of-kansas/customer-service.html
- https://www.bcbsks.com/claims-payments
- https://www.evicore.com/resources/healthplan/blue-cross-blue-shield/kansas-city
- https://www.pissedconsumer.com/company/blue-cross-and-blue-shield-of-kansas-city/customer-service.html
- https://www.bcbsks.com/find-a-doctor
Featured Images: pexels.com