BCBS FEP Telehealth: Convenience and Care at Home

BCBS FEP Telehealth offers a convenient way to receive medical care from the comfort of your own home. You can access this service through the BCBS FEP website or mobile app.

With BCBS FEP Telehealth, you can schedule a virtual appointment with a healthcare provider, eliminating the need for a physical visit. This service is available 24/7, allowing you to seek medical attention at any time.

You can use BCBS FEP Telehealth for a variety of medical issues, including cold and flu symptoms, allergies, and minor injuries.

As a Blue Cross and Blue Shield of North Carolina (Blue Cross NC) member, you may get telehealth virtual health care services as part of your health plan.

Telehealth is a convenient way to see a doctor from the comfort of your own home, or even on the go. This can be especially helpful if you're not feeling well or can't make it to an in-person appointment.

You may have access to telehealth services through your Blue Cross NC plan, which can provide you with a range of health care options.

In Maryland, the Maryland Preserve Telehealth Access Act of 2021 was passed, expanding the definition of telehealth to include audio-only calls. This mandate was effective July 1, 2021.

The Act expands telehealth coverage to all professional provider types, including dentists. However, not all procedures are covered.

If you offer audio-only calls, you'll be paid for qualifying calls at the same rate as an in-person office visit for a patient screening, where applicable.

CareFirst will only cover audio-only calls for dental visits where mandated by law, starting October 1, 2023.

For audio-only teledentistry, dental providers can submit CDT code D0190 with D9995, and include a brief description of the patient's emergent problem.

One screening will be covered per patient per date of service.

CareFirst BlueCross BlueShield Medicare Advantage will cover telemedicine services with in-network primary care providers, specialists, behavioral health providers, and other selected providers.

The same cost share fees that apply to in-person appointments also apply to these services.

Maryland Preserve Telehealth Access Act mandates audio-only calls for patients enrolled in fully insured Maryland benefit plans, expiring June 30, 2025.

CareFirst's coverage for teledentistry will be limited to a problem-focused exam and follow up, with D9995 considered inclusive to the telehealth service.

One problem-focused evaluation will be covered per patient per date of service.

Dental providers can submit the appropriate code, D0140 or D0170, and add D9995 to identify the synchronous teledentistry encounter and include a brief description of the patient’s emergent problem in the remarks section.

CareFirst will pay based on the contracted fees and the patient’s plan design.

If your practice has its own teledentistry capability, proceed with visits and bill CareFirst as normal with a place of service “02” and follow normal billing guidelines for both hard copy and electronic claim submissions.

Maryland Preserve Telehealth Access Act expanded the definition of telehealth to include audio-only calls that result in the delivery of a billable, covered healthcare service, effective July 1, 2021.

Members receiving care by way of audio-only calls will be subject to the same cost share (e.g., their copay, coinsurance or deductible) as an in-person office visit, where applicable.

FEP members can now access virtual visits with their primary and specialty doctors as a regular benefit. This expansion was made in 2020 during the pandemic.

FEP will cover virtual consultations, medical evaluation, and management services with primary care providers and specialists as a regular benefit, even after the pandemic is over. Members will pay regular office visit copayments/coinsurance under Standard Option, Basic Option, and FEP Blue Focus.

As a Blue Cross and Blue Shield of North Carolina member, you may get telehealth virtual health care services as part of your health plan.

You can use BCBS FEP telehealth for a variety of situations, such as when you're not sure when to see a doctor in person.

If you live in a remote area, you can still access virtual health care through BCBS FEP telehealth.

Telehealth services are a great option for people who don't have reliable or public transportation, or who have mobility challenges.

You can see or speak with a doctor through BCBS FEP telehealth, even if you can't get to a physical office.

Telehealth can be a convenient option for follow-up care, allowing you to avoid an in-person appointment in some cases. After an initial evaluation, your provider can remotely check in with you to see how you're doing.

To determine if remote follow-up visits are an option, simply ask your provider about it. They can go over lab or test results with you from the comfort of your own home.

While telehealth is a great alternative for follow-up care, it's essential to note that in-person appointments may still be necessary in some cases.

Follow-up appointments can be done remotely through telehealth, which can be a convenient alternative to in-person appointments.

After an initial evaluation, you can use telehealth for follow-up care. To go over lab or test results, telehealth is also a viable option.

Telehealth can be a great way to save time and reduce wait times for follow-up appointments. Some people may even prefer the comfort and convenience of having a virtual appointment from home.

Ask your provider if follow-up visits can be done remotely. This can help you plan your schedule more efficiently and make the most of your time.

Telehealth is a convenient alternative to in-person visits, but it's not always the best option. There are times when face-to-face interaction with your provider is necessary.

Telehealth can't replace the importance of a physical exam, which is often crucial for diagnosing certain conditions. While a virtual visit can provide a general assessment, it may not be enough to rule out a serious issue.

For example, if you're experiencing a severe injury or a life-threatening condition, a face-to-face visit is usually the safest and most effective choice. Telehealth may not be able to provide the same level of care in these situations.

As a Blue Cross and Blue Shield of North Carolina (Blue Cross NC) member, you have access to telehealth virtual health care services as part of your health plan. This means you can get medical attention from the comfort of your own home.

With telehealth, you can get the care you need without having to physically visit a doctor's office. Telehealth services can be especially helpful for those with busy schedules or who live in rural areas.

You may get telehealth virtual health care services as part of your health plan, giving you more flexibility and convenience when it comes to your healthcare.