
The BCBS FEP mail order pharmacy is a convenient option for those who want to save time and money on prescription medications.
You can order your medications online or by phone, and they'll be delivered right to your doorstep.
The program is available to eligible Federal Employees and their families, and it's a great way to simplify your prescription process.
With the BCBS FEP mail order pharmacy, you can order up to a 90-day supply of certain medications, which can help reduce the frequency of refills.
Eligibility and Setup
To be eligible for the FEP Mail Service Pharmacy, you can be a Federal Employee Program member with pharmacy benefits, a Commercial member, or a Medicare Advantage member with our pharmacy benefits.
You can also get your prescriptions delivered directly to your door if you're a FEP Blue Standard member or a FEP Blue Basic member with Medicare Part B primary.
Some medications, like controlled substances, specialty drugs, and prescriptions covered by certain government payors, including Medicare Part B, may not be eligible for automatic refills through the mail service pharmacy program.
Eligible Members
If you're a federal employee with pharmacy benefits, you can get prescriptions filled through the CVS Caremark Mail Service Pharmacy. You can learn more about this option on fepblue.org.
You're also eligible if you're a commercial or Medicare Advantage member with our pharmacy benefits. This means you can use the CVS Caremark Mail Service Pharmacy to get your prescriptions delivered directly to your door.
Here are the types of members who are eligible for the CVS Caremark Mail Service Pharmacy:
- Federal Employee Program members with pharmacy benefits
- Commercial members with our pharmacy benefits
- Medicare Advantage members with our pharmacy benefits
Starting Rx Delivery by Mail
To start Rx delivery by mail, you'll need to get your doctor involved. Ask your doctor to send an electronic prescription to CVS Caremark Mail Service Pharmacy, which is the easiest way to get started.
You can expect to get your medication in 7 to 10 business days. This process is convenient and saves you time.
If your doctor doesn't have the capability to e-prescribe, you can request that CVS Caremark contact your doctor and get the process started for you. Once they reach your doctor and receive approval, it will take 7 to 10 business days for your medication to be delivered.
Here are the steps to start Rx delivery by mail:
Either way, you'll receive your medication in 7 to 10 business days.
Mail Service Pharmacy Program
If you're a FEP Blue Standard member or FEP Blue Basic member with Medicare Part B primary, you can get your prescriptions delivered directly to your door.
FEP Mail Service Pharmacy Program is available to eligible members, making it convenient to manage your medication.
This program is specifically designed for FEP Blue Standard and FEP Blue Basic members with Medicare Part B primary, so be sure to check your coverage to see if you qualify.
Using Mail Service Pharmacy
You can save up to 33% on your medication costs by using the mail service pharmacy for 90-day supplies of most maintenance medications, which also means one less copay.
The mail service pharmacy offers automatic refills that can help with medication adherence, ensuring you never run out of your prescription.
To start using the mail service pharmacy, you can ask your doctor to send an electronic prescription to CVS Caremark Mail Service Pharmacy, and you can expect to receive your medication in 7 to 10 business days.
If you prefer, you can also request that CVS Caremark contact your doctor and get the process started for you.
Here are the steps to start Rx Delivery by Mail:
- Ask your doctor to send an electronic prescription to CVS Caremark Mail Service Pharmacy.
- Request that CVS Caremark contact your doctor and get the process started for you.
Your prescription will be delivered to you, postage paid by U.S. mail or other carrier, within approximately 10 business days from receipt of the order.
Encouraging Patients to Use Mail Service Pharmacy
Using mail service pharmacy can be a convenient and cost-effective option for patients. Member savings can be as high as 33% for 90-day supplies of most maintenance medications.
One less copay is a big perk for patients who use the mail service pharmacy. No additional cost for standard delivery is also a plus, making it a hassle-free experience.
Automatic refills help with medication adherence by mailing medication before the refill due date. If a prescription is out of refills, the pharmacy will contact the doctor to have it renewed.
Some prescriptions may not be eligible for automatic refills, including controlled substances, specialty medications, and prescriptions covered by certain government payers, including Medicare Part B.
Here are some benefits of using the mail service pharmacy:
To start automatic refills, patients should check with their pharmacy to see if their prescription is eligible. Not all mail service prescriptions are eligible for the automatic refill program.
Order Status
Your order will be delivered to you within approximately 10 business days from receipt of the order.
Prescriptions can be shipped via overnight carrier for an additional charge, which can be a good option if you need your medication quickly.
Your prescription will be delivered to you postage paid by U.S. mail or other carrier, which is convenient and hassle-free.
You'll receive your order in the mail, no need to worry about picking it up in person.
With a standard delivery, you can expect to receive your prescription within 10 business days, which is a reasonable timeframe for most people.
Program Details

You can fill prescriptions through the BCBS FEP mail order pharmacy, which offers a convenient and cost-effective way to manage your medications.
Mail order prescriptions can be shipped to your home or office, and you can even track the status of your order online.
The mail order pharmacy accepts a wide range of payment methods, including credit cards and electronic funds transfers.
Covered Equivalents for Non-Listed Drugs
If you're prescribed a specialty drug, you can get it at a reasonable cost through the FEP Specialty Pharmacy Program. For refills, just call 1-877-FEP-FILL (1-877-337-3455).
There are equivalents for drugs that aren't on our drug list, which means you may still be able to get the medication you need.
FEP Blue Standard and FEP Blue Basic members can check out the list of non-covered drugs and available alternatives online.
FEP Blue Focus members can apply for coverage of a non-listed drug using the Non-Formulary Exception Process (NFE) form.
Drug Tiers
Our pharmacy benefit plans have different drug tier systems, which affect how much you pay for prescription medications.
The number of drug tiers varies across our plans, with FEP Blue Basic and FEP Blue Standard having five tiers, while FEP Blue Focus has only two.
The tier system is designed to make prescription medications more affordable, with lower tiers costing less.
For example, the lower the drug tier, the less you pay for the medication.
There are four drug tiers under the Medicare Part D Prescription Drug Plan (MPDP) for all our plans.
Contact Information
To get prescription drugs shipped to your home, you can contact one of the following mail order pharmacies.
Express Scripts Pharmacy offers mail order delivery, so you can get your prescription drugs sent directly to your home.
You can also use Walgreens Mail Service to get your prescription drugs shipped to your home.
Amazon Pharmacy is another option for mail order delivery, allowing you to get your prescription drugs shipped to your home.
For refills of your mail order prescriptions, it's a good idea to contact the pharmacy 14 days before you think the drugs you have on hand will run out, to make sure your next order is shipped to you in time.
Here are some mail order pharmacies you can contact for prescription delivery:
- Express Scripts Pharmacy
- Walgreens Mail Service
- Amazon Pharmacy
Frequently Asked Questions
Does Walgreens take BCBS FEP?
No, Walgreens is no longer an in-network pharmacy for BCBS FEP members. Check your member ID card or contact BCBS for a list of in-network pharmacies to use your pharmacy benefit.
Sources
- https://provider.bluecrossma.com/ProviderHome/portal/home/pharmacy/ordering-medications/mail-service-pharmacy
- https://www.fepblue.org/our-plans/usps/active/prescriptions
- https://www.bcbsalmedicare.com/sales/web/medicare/mailorder
- https://www.caremark.com/manage-prescriptions/get-prescriptions.html
- https://www.bcbs.com/about-us/association-news/blue-cross-and-blue-shield-federal-employee-program-continues-commitment
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