
If you're a Blue Shield California (Blue Shield CA) member seeking mental health support, you're in luck because the company offers a range of resources to help you navigate your behavioral health needs.
To access these resources, you can call the Blue Shield CA Behavioral Health Provider Phone Number at 1-800-451-3854.
This number is available 24/7 to provide support and connect you with a network of qualified mental health professionals.
Blue Shield CA Mental Health
If you're looking for mental health services with Blue Shield of California, you can contact their Mental Health Service Administrator at (877) 263-9952, available 24/7.
Non-contracted providers may need to contact this number for authorization of transfer or post-stabilization care for mental health services.
Blue Shield corporate offices can also be reached for general inquiries, and you can find their phone and fax numbers online.
Authorization Process
To access Blue Shield CA Mental Health services, you'll need to go through their authorization process. This process typically takes 3-5 business days to complete.

You'll need to submit a prior authorization request form, which can be found on the Blue Shield CA website. This form requires detailed information about your treatment plan, including the name and dosage of your medication, and the dates and times of your therapy sessions.
Blue Shield CA will review your request to ensure it meets their guidelines. Their review process considers factors such as the level of care needed, the qualifications of your provider, and the availability of alternative treatments.
Once your request is approved, you'll receive a confirmation letter outlining the details of your treatment plan and the coverage you can expect. This letter will also include information about any out-of-pocket costs you may be responsible for.
For Blue Shield Promise Members
For Blue Shield Promise members, Behavioral Health Services (BHS) contact information is available online.
You can view contacts for BHS services for Blue Shield Promise Medicare, Medi-Cal, and Cal MediConnect members.
To reach Blue Shield of California's Mental Health Service Administrator for non-contracted providers, call (877) 263-9952, 24 hours a day, seven days a week.
Blue Shield corporate offices, provider and pharmacy services, medical management, EDI program, and technical services have phone and fax numbers available.
Behavioral Health Services
Blue Shield of California has specific phone numbers for different services. You can contact Blue Shield's Mental Health Service Administrator at (877) 263-9952 for non-contracted providers seeking authorization for mental health services.
For Blue Shield Promise members, Behavioral Health Services (BHS) contact information is available, but you need to view the contacts to find the numbers.
Auth Requirements
To get mental health services authorized, non-contracted providers can contact Blue Shield of California's Mental Health Service Administrator at (877) 263-9952, 24 hours a day, seven days a week.
Blue Shield corporate offices, provider and pharmacy services, medical management, EDI program, and technical services can be reached through phone and fax numbers.
Non-contracted providers need to contact the Mental Health Service Administrator for authorization of transfer or post-stabilization care for mental health services.
Eligibility and Coverage
To be eligible for behavioral health services, you must be a resident of the state and have a mental health or substance use disorder diagnosis. The state offers coverage for both adult and child services.
The state provides coverage for a wide range of services, including counseling, therapy, and medication management. These services can be provided in various settings, such as hospitals, clinics, or private practices.
You can apply for coverage through the state's Medicaid program or private insurance providers. You can also contact your primary care physician to get a referral to a behavioral health specialist.
Coverage is available for both inpatient and outpatient services, including emergency room visits and hospital stays. The state also covers services for individuals with co-occurring mental health and substance use disorders.
Frequently Asked Questions
What is the phone number for BCBS Texas behavioral health provider?
For BCBS Texas behavioral health provider support, call 1-888-657-6061 for STAR & CHIP members or 1-877-688-1811 for STAR Kids members.
What is the phone number for BCBS Illinois behavioral health services?
To find out what BCBS Illinois behavioral health services are covered, call Member Services at 1-877-860-2837 (TTY/TDD: 711). This number connects you with a representative who can help you determine the best services for your needs.
Sources
- https://www.bluecrossma.org/myblue/your-health/mental-and-behavioral-health/mental-health-resource-center
- https://www.blueshieldca.com/en/provider/guidelines-resources/patient-care-resources/behavioral-health
- https://publicsitestx.hcsc.net/contact-us
- https://www.blueshieldca.com/en/provider/about-pc/contact-us/contacts-eligibility
- https://provider.healthybluenc.com/north-carolina-provider/home
Featured Images: pexels.com