
Banco BICE, a leading bank in Argentina, has taken a significant step to enhance the security of its online banking services by partnering with Jumio.
This partnership aims to provide customers with a seamless and secure experience when conducting online transactions.
By using Jumio's advanced identity verification technology, Banco BICE can now verify the identities of its customers in real-time, reducing the risk of identity theft and financial fraud.
This move demonstrates Banco BICE's commitment to protecting its customers' sensitive information and maintaining the highest standards of security in the banking industry.
Jumio and Banco BICE
Banco BICE partnered with Jumio to digitize their password reset process, ensuring a seamless experience for their customers. This move marked a significant shift towards online banking, allowing clients to manage their finances from the comfort of their own homes.
Jumio's identity verification technology was chosen due to its global coverage, strong fraud-fighting capabilities, and user-friendly solution. This was a crucial factor for Banco BICE, as they sought to ensure customer satisfaction.

The partnership with Jumio has been a game-changer for Banco BICE, allowing them to reduce manual password resets by 50%. This has led to a significant decrease in the number of phone calls to their customer service team.
Jumio's advanced technology has been trained on the largest real-world data sets in the industry, processing over 1 billion transactions. This expertise has made Jumio the leading identity verification solution.
By requiring a valid, government-issued ID and a corroborating selfie, Jumio helps Banco BICE deter fraudsters who prefer not to share their own photo. This added layer of security has made the password reset process much more secure.
The integration with Jumio was straightforward, allowing Banco BICE to implement the solution quickly and efficiently. Initially, the partnership was used for password resets, but it will also be used for new client onboarding in the future.
Banco BICE Structure
Banco BICE is a Chilean bank with a unique structure.

The bank has a network of over 240 branches across Chile, making it one of the country's largest banks.
Its structure is designed to provide a wide range of financial services to its customers.
Banco BICE is a subsidiary of the Banco BICE Group, which has a presence in several countries in Latin America.
The bank's management team is led by a President and CEO, who oversees the overall strategy and direction of the bank.
The bank's board of directors is responsible for making key decisions and overseeing the bank's operations.
Banco BICE has a strong focus on corporate and commercial banking, with a wide range of products and services for businesses and institutions.
The bank's corporate banking division provides financing and advisory services to large corporations and multinational companies operating in Chile.
Banco BICE also has a significant presence in the consumer banking market, offering a range of personal banking products and services.
The bank's consumer banking division provides financing and other financial services to individuals and small businesses.

Banco BICE has a long history of innovation and has been at the forefront of digital banking in Chile.
The bank has a mobile banking app that allows customers to manage their accounts and make transactions on the go.
Banco BICE also offers a range of online banking services, including bill payment and fund transfers.
The bank's digital banking platform is designed to be user-friendly and secure, with robust security measures in place to protect customer data.
Banco BICE has a strong commitment to corporate social responsibility and community development.
The bank has a number of initiatives in place to promote financial inclusion and support small businesses and entrepreneurs.
Banco BICE also has a strong focus on environmental sustainability, with a number of initiatives aimed at reducing its carbon footprint.
Frequently Asked Questions
¿Qué banco es el Banco BICE?
Banco BICE es un banco chileno fundado en 1979 por un grupo de inversionistas chilenos. Fue originalmente conocido como Banco Industrial y de Comercio Exterior.
Sources
- https://www.jumio.com/case-study-banco-bice/
- https://bice.my.salesforce-sites.com/SolicitudPortabilidad
- https://es.wikipedia.org/wiki/Banco_Bice
- https://www.feller-rate.com/clasificacion-riesgo/14408/banco-bice
- https://www.gerencia.cl/proveedores/banco-bice-mejorando-la-atencion-de-sus-clientes-con-dts-y-remedy/
Featured Images: pexels.com