Proving a bad faith insurance claim can be a daunting task, but it's essential to understand the process to ensure you get the compensation you deserve.
Bad faith insurance claims arise when an insurance company unreasonably delays or denies a legitimate claim, and this can happen for several reasons.
Some insurance companies may deny claims due to a technicality, such as a missing document or a minor discrepancy in the policy.
In these situations, it's crucial to review your policy carefully and gather all necessary documentation to support your claim.
A bad faith insurance claim can also occur when an insurance company fails to communicate with you in a timely and transparent manner, leaving you in the dark about the status of your claim.
This lack of communication can be frustrating and may lead to a sense of mistrust, which is a key factor in determining bad faith.
What is Bad Faith Insurance Claim?
Bad faith insurance claims can arise from an insurance company's failure to meet its obligations, such as paying a claim or defending a lawsuit. This can happen when an insurer acts arbitrarily, recklessly, or intentionally, disregarding the interests of the insured person.
Bad faith is a fluid concept, with definitions primarily based on court decisions in case law. Insurance companies have many duties to their policyholders, which vary depending on whether the claim is first party or third party.
Examples of bad faith include undue delay in handling claims, inadequate investigation, and refusing to make a reasonable settlement offer.
What Does It Mean?
Bad faith insurance claims can be complex, but let's break it down. Bad faith is a legal term that refers to a legal claim an insured person can bring against the insurance company.
Bad faith occurs when an insurer acts improperly in handling a claim. This can include undue delay in handling claims, inadequate investigation, or refusing to defend a lawsuit.
In some cases, bad faith happens when the insurer waits too long to pay a claim, causing harm to the insured. For example, an insurer might wait an unreasonable length of time before paying a claim, causing financial hardship to the insured.
Bad faith can also occur when an insurer refuses to make a reasonable settlement offer or makes unreasonable interpretations of an insurance policy. This can lead to unnecessary stress and financial burden on the insured.
Examples of bad faith include threats against an insured, refusing to defend a lawsuit, or making unreasonable interpretations of an insurance policy.
Historical Background
Bad faith insurance claims have a long history, dating back to the 19th century when insurance companies first began to operate.
The concept of bad faith evolved over time, with early cases involving insurance companies denying claims without a valid reason. In the late 19th century, courts began to recognize bad faith as a legitimate cause of action.
Insurance companies were often accused of delaying or denying claims to avoid paying out, and courts started to hold them accountable for their actions. This marked a significant shift in the way insurance companies were held responsible for their dealings with policyholders.
Examples and Practices
Insurance companies have been known to use unlawful tactics to deny claims or reduce payouts. One common example is the tactic of lowballing, where adjusters offer an insured a settlement that is significantly lower than the actual value of the claim. This can cause great damage to the insured, leaving them with a financial burden they may not be able to afford.
Adjusters and company executives are notorious for using such tactics, leaving their insureds in bad situations. They may use various methods to delay or deny claims, including requesting unnecessary documentation or using complex language to confuse the insured.
This can be a stressful and frustrating experience for insureds, who may feel like they're being taken advantage of.
Examples of Practices
Insurance companies have been known to use complex policy language to their advantage, leaving many insureds in the dark. This tactic is common and can cause significant damage to an insured.
Insurance policies are often written by lawyers and can be confusing, even for lawyers and judges. Insurance adjusters take advantage of this, telling insureds that a loss is not covered when it is.
A reduced insurance payout can put a homeowner or vehicle owner in a difficult financial situation, forcing them to pay a mortgage or car loan for property that was destroyed. This can create economic hardship for the insured person.
Insurance adjusters often misrepresent the meaning of policy language to avoid paying out claims. This is a notorious practice that can leave insureds with significant financial losses.
International Comparison
The US is in a league of its own when it comes to recognizing a separate tort based on an insurer's bad faith treatment of an insured.
In fact, no other common law jurisdiction has gone as far as the US in this regard, although Canada has come close. The Supreme Court of Canada did uphold an award of punitive damages for an insurer's bad faith claims handling in 2002, but refused to recognize insurance bad faith as an independent tort.
Canada's approach to insurance bad faith is a bit more nuanced than the US, where insurers are often held accountable for their actions. However, the Court of Appeal of New Brunswick has taken a more American approach, expressly embracing the concept of a tort of insurance bad faith.
New Zealand's highest court refused to decide the issue of extracontractual tort liability for bad faith claims handling in 1998. The UK has also refused to adopt the tort of insurance bad faith, and has limited consequential damages for bad faith claims handling.
Australia's approach to insurance bad faith is worth noting, as the Australian Law Reform Commission considered but declined to adopt a tort of insurance bad faith when drafting the Insurance Contracts Act 1984.
Company Liability and Lawsuits
Insurance companies can be held liable for bad faith if they unreasonably deny or delay a claim, even if liability is reasonably clear. This can result in a lawsuit against the company.
In some cases, the insurance company's refusal to provide a legal defense can cause severe prejudice to the policyholder, leading to a significant financial loss. Our firm recently won a $975,000.00 settlement from an insurance company that refused to provide a lawyer to a policyholder, resulting in a severe prejudice to the defendant.
The insurance company's failure to provide a defense can also lead to a bad faith claim, even if the policyholder is ultimately found liable in the lawsuit. Under the law, the insurance company is still required to provide a legal defense to a lawsuit while the coverage issue is investigated.
Company Liability
An insurance company can be held liable for bad faith if it unreasonably delays, denies, or refuses a claim without a proper basis. This can lead to a lawsuit, as seen in a recent case where our firm obtained a $975,000 settlement from an insurance company that refused to provide a legal defense to a policyholder.
Insurance companies often intentionally undervalue claims, leaving policyholders short of funds to make repairs or cover losses. This is a common tactic used by companies to keep money in their bank accounts rather than in the policyholders' accounts.
An insurance company must provide a clear and legitimate reason for denying a claim, citing the specific policy exclusion relied upon. If the company fails to do so, it can be held liable for bad faith.
To prove bad faith, a plaintiff must show that the insurance company engaged in unreasonable or grossly negligent conduct that caused recognized damages. This can include deliberately lying to the policyholder about the claim's coverage or conducting a minimal investigation before denying the claim.
In Texas, an insured can bring a common law bad faith insurance claim against an insurance company that unreasonably denies or delays a claim, even if liability is reasonably clear. The plaintiff must prove that the coverage was unreasonably denied or delayed and that the insurance company should have known the claim was meritorious.
Insurance companies can also be held liable for misrepresenting the meaning of policy language, which can lead to policyholders being shortchanged on their claims. This is often done by adjusters who know that policyholders may not understand the policy terms.
Unreasonable delays in payments or investigations can also give rise to bad faith claims. This can include delaying payment on an approved claim or ignoring phone calls from the policyholder.
Insurance companies have a legal duty to defend a lawsuit, even if there is a question about the coverage for a claim. If they fail to provide a defense, it can lead to a bad faith claim and potentially result in punitive damages.
Accusing Policy Holder of Fraud or Arson
Accusing a policyholder of fraud or arson is a bad faith tactic used by insurance companies to deny payment of a claim. This can happen when a no-fault insurance claim is made, or in cases of fire damage.
Insurance companies often accuse policyholders of fraud when it relates to a no-fault insurance claim. Arson accusations typically occur when a person files a fire damage claim.
An insurance company should never threaten you with legal action or criminal charges when you make a legitimate claim. It is unlawful intimidation and illegal.
Frequently Asked Questions
Is it hard to win a bad faith claim?
Winning a bad faith claim requires specialized knowledge and strategic approach. It's a challenging process, but with the right expertise, you can navigate the complexities and achieve a favorable outcome.
How much can you get for a bad faith claim?
A bad faith claim's worth can include original policy benefits plus additional damages like emotional distress, attorney fees, and potentially punitive damages. The total amount can vary significantly, depending on the specific circumstances of the case.
What is the standard of proof for bad faith?
In California, to prove bad faith, an insured must demonstrate that there was no objective dispute about the facts of the case. This typically requires showing that managers were aware of and ratified the wrongful conduct.
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