Axos Bank App Offers Full-Service Online Banking

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The Axos Bank app is a game-changer for online banking. It offers full-service online banking, allowing you to manage your accounts, pay bills, and transfer funds from anywhere.

With the Axos Bank app, you can deposit checks remotely, eliminating the need to visit a physical branch. This feature is especially convenient for those with busy schedules.

The app also provides real-time account updates, so you can stay on top of your finances.

A unique perspective: Axos Bank Customer Service

What Does It Offer?

Axos Bank offers a range of accounts and services, even though it's an online bank. You can choose from a variety of options to suit your needs.

Their savings account is a great place to start, and it's a solid choice for anyone looking to stash some cash. The money market account is another option, offering a competitive rate and some flexibility.

Axos Bank also offers CDs, which are a great way to earn some interest on a fixed deposit. Checking accounts are available too, making it easy to manage your finances on the go.

Here are the types of accounts Axos Bank offers:

  • Savings Account
  • Checking Accounts
  • Money Market Account
  • CDs

Key Features

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Axos Bank offers a range of accounts, including checking, savings, and money market accounts, as well as certificates of deposit, mortgages, car loans, and personal loans. Their IRAs and business and commercial banking services are also available.

Their online bill pay feature allows you to pay bills through the Axos Bank dashboard. You can also use their mobile app to deposit checks remotely.

The Axos Bank mobile app is available for download on both Android and iOS devices. It includes features like mobile check deposit and account monitoring for potential fraud.

Axos Bank prioritizes account security with measures like two-step authentication, 128-bit Secure Socket Layer (SSL) encryption, and anti-virus and malware protection.

Here are some key account features:

Customer support is available 24/7, except for Thanksgiving and Christmas days, and can be reached by phone, live chat, or email.

Customer Service

Axos Bank takes customer service seriously, with access available 24/7 for its customers. You can contact them through phone, secure message, mail, or mobile app.

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Their mobile app is a convenient way to bank on-the-go, with features like account access, fund transfers, online bill payment, and mobile check deposits. It's available on both iOS and Android devices.

Axos Bank's website also features customer support options, including FAQs, calculators, helpful articles, and other tools. You can find answers to common questions and get help with banking tasks online.

Axos Bank accounts are insured by the Federal Deposit Insurance Corporation (FDIC) for up to $250,000 per person. This means your deposits are protected in case of bank failure.

Here are some ways to contact Axos Bank:

  • Phone: 1-888-502-2967
  • Secure Message (through an online account)
  • Mail
  • Mobile App

Keep in mind that while Axos Bank has a good rating on the Apple App Store, its Google Play rating is lower, with many users complaining of issues logging in, slow loading times, and app crashes.

Take a look at this: Western Alliance Bank Rating

Financial Products

Axos Bank offers a wide range of financial products to suit various needs. Their personal banking solutions include auto loans, personal loans, and mortgages, including refinance mortgages and home equity loans.

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Axos Savings Products include High-Yield Savings and High-Yield Money Market accounts. The High-Yield Savings account offers a 0.61% APY with no monthly fee, while the High-Yield Money Market account earns 0.25% APY with limited check writing. You can also earn interest with their Certificates of Deposit, which require a $1,000 deposit and have terms ranging from 3 to 60 months.

Axos also offers business banking solutions, including Basic Business Checking and Business Interest Checking accounts. The Basic Business Checking account has no monthly maintenance fees and no minimum balance required, while the Business Interest Checking account requires a $5,000 daily average balance to avoid fees and earn interest. Their business savings accounts include options with lower interest rates but lower balance requirements.

Checking

Axos Bank offers a range of checking accounts to suit different needs and preferences.

You can choose from Essential Checking, Rewards Checking, CashBack Checking, First Checking, Golden Checking, and Axos ONE Account, each with its own unique features.

Curious to learn more? Check out: Axos Financial

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One of the standout features of Axos checking accounts is the lack of monthly maintenance fees.

Axos Bank's Essential Checking account has unlimited domestic ATM fee reimbursements and no monthly minimum balance requirements.

Rewards Checking offers up to 3.30% APY, but requires meeting certain conditions such as direct deposits, debit card transactions, or opening a Managed Portfolio account.

CashBack Checking gives you up to 1% cash back on signature-based purchases, along with unlimited ATM fee reimbursements.

First Checking is designed for teens, with features like ATM withdrawal and POS spending limits, and up to $12 in monthly out-of-network ATM reimbursements.

Golden Checking is geared towards seniors, with a simple account structure, 0.10% APY, and free personal checks.

Here's a breakdown of some of the key features of Axos checking accounts:

Other Financial Products

Axos Bank offers a wide range of financial products beyond traditional personal banking solutions.

Axos Bank has a variety of loan options, including auto loans, personal loans, and mortgage loans. You can use these loans for various purposes, such as debt consolidation, home improvement, or medical expenses.

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For those looking to purchase a home, Axos Bank offers purchase mortgages, as well as refinance mortgages. They also offer home equity loans and lines of credit.

In addition to personal loans, Axos Bank also offers automated investing options. This can be a great way to start investing in the stock market, even with a small amount of money.

Here are some of the other financial products offered by Axos Bank:

  • Auto Loans
  • Personal Loans
  • Purchase Mortgages
  • Refinance Mortgages
  • Home Equity Loans and Lines of Credit
  • Federal Housing Authority (FHA) Loans
  • U.S. Department of Veterans Affairs (VA) Loans
  • Automated Investing Options
  • Business and Commercial Banking and Lending Solutions

Multifamily Mortgages

If you're a professional landlord or property manager looking to expand your portfolio, Axos Bank's multifamily mortgages are worth considering. Axos offers mortgage loans for multifamily and mixed-use properties, ideal for adding to your portfolio.

Loan amounts start as low as $250,000 and can range up to $10 million or more, giving you the flexibility to choose a loan that suits your needs.

If you're looking to finance a multifamily property, Axos Bank is a viable option. They provide mortgage loans specifically designed for multifamily and mixed-use properties.

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Axos Bank charges a lender fee of $995, but it can be waived or reduced under certain conditions. To qualify for a fee waiver or reduction, you'll need to meet specific requirements.

Here's a breakdown of the lender fee conditions:

Auto Loan Refinance

Auto loan refinance can be a smart move to save you money. Axos offers auto loan refinance loans starting at 4.20% APR.

You can refinance amounts ranging from $10,000 to $90,000 with Axos. This can help you lower your monthly payments and free up some extra cash in your budget.

There's no payment due for 90 days from origination, giving you some breathing room. This can be a huge relief if you're struggling to make payments.

Axos also doesn't charge a prepayment penalty, so you can pay off your loan early without any extra fees. This can help you pay off your debt faster and save even more money.

Pros and Cons

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Axos Bank is a full-service online bank that offers a range of banking services, including checking, savings, and money market accounts, as well as certificates of deposit (CDs), loans, and investment options.

Axos customers get unlimited domestic ATM fee reimbursements with certain checking accounts, and some accounts have no monthly fees or overdraft fees for non-sufficient funds.

The bank offers a variety of checking accounts, including the Cash Back Checking Account, which can earn you up to $2,000 per month in cashback for signature debit card purchases.

Here are some key pros and cons of Axos Bank:

  • Full-service online bank with a range of banking services
  • Unlimited domestic ATM fee reimbursements with certain checking accounts
  • No monthly fees or overdraft fees for non-sufficient funds with some checking accounts
  • Cashback rewards with the Cash Back Checking Account
  • High Yield Savings Account with a competitive rate for balances over $10,000
  • No credit cards offered
  • Interest paid on savings and CDs may not be competitive
  • Poor customer support and long hold times reported in some reviews

Rewards

Rewards Checking is a great option if you're looking to earn interest on your checking account. It requires a $50 minimum deposit to open, but there's no ongoing minimum balance requirement.

To earn the highest rate, you'll need to meet certain conditions, such as receiving direct deposits totaling $1,500 or more, using your Axos Visa Debit Card for 10 transactions per month, or maintaining an average daily balance in an Axos Managed Portfolios Invest Account or SDT Account.

Here's an interesting read: Marcus Goldman Sachs Minimum Balance

Credit: youtube.com, 🔥 Axos Rewards Checking Account Review: Pros and Cons

Here's a breakdown of the tiered rate system:

With Rewards Checking, you'll never pay a fee for overdrafts, ATM withdrawals, or online billpay.

Customer Reviews

Customer reviews of Axos Bank are a mixed bag. Many customers have reported poor experiences with customer support, long hold times, and difficulty closing accounts or getting account bonuses.

The Better Business Bureau (BBB) gives Axos an A+ rating, but a closer look at the reviews reveals a 1.07 out of 5 stars rating based on 141 customer reviews.

Trustpilot's score is even lower, with a 1.7 out of 5 stars rating based on 203 customer reviews. These reviews often mention issues with customer support and account management.

On the other hand, Axos' mobile banking app has a high rating on the Apple App Store, with 4.7 out of 5 stars based on 13,300 customer reviews. However, the Google Play Store rating is lower, with 4.5 out of 5 stars based on 6,200 customer reviews.

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Here's a summary of the customer review ratings:

Redditors have also shared their negative experiences with Axos, citing issues with the mobile app, account management, and customer support.

Pros Explained

Axos Bank offers a range of benefits that make it a great option for those looking for a full-service online bank.

One of the biggest advantages of Axos Bank is its full-service banking options, including checking, savings, and money market accounts, as well as certificates of deposit (CDs), loans, and investment options.

There are no monthly fees with Axos savings and checking accounts, making it a great choice for those who want to avoid unnecessary expenses.

Axos Bank also offers unlimited domestic ATM fee reimbursements with certain checking accounts, which can save you money on fees when you use out-of-network ATMs.

Here are some of the key pros of Axos Bank:

  • Full-service online bank with a wide range of banking services
  • No monthly fees on savings and checking accounts
  • Unlimited domestic ATM fee reimbursements with certain checking accounts
  • Checking accounts offer paper checks and no maintenance, overdraft, or non-sufficient funds fees

Axos Bank also offers specialty accounts for teens and seniors, as well as multiple savings options like a high-yield hybrid account, certificates of deposit, and a money market account.

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Additionally, Axos Bank provides personal loans, mortgage options, and business accounts, making it a one-stop-shop for all your banking needs.

Its Rewards Checking account pays up to 1.25% APY, based on certain criteria, such as receiving direct deposits, using the Axos Visa Debit Card, or maintaining a certain balance in an SDT or MP account.

This tiered rate system rewards customers for their activity, making it a great option for those who want to earn higher interest rates without having to maintain a large balance.

Digital Banking

Axos Bank offers digital accounts for nearly everyone, but interest rates aren't the highest available. You can deposit up to $400 with Axos Bank, which is a decent amount.

The bank allows you to deposit checks into various accounts, including checking, savings, and money market accounts, from your mobile device or computer. Simply take a picture of the check and upload it through Axos Bank's secure platform.

The mobile app is a must-have if you plan on doing much banking from a mobile device. Axos Bank's mobile app is available for both Android and iOS devices, and it includes all the important online banking capabilities.

Mobile and Desktop Deposit

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You can deposit checks into your Axos Bank account from the comfort of your own home or on-the-go. Axos lets you deposit checks into consumer and business checking, savings, and money market accounts from your mobile device or computer.

To make deposits, you simply need to take a picture of the check and upload it through Axos Bank's secure platform. This is a huge convenience, especially for those who are always on the move.

Axos Bank's mobile app is available for both Android and iOS devices, and it includes all the important online banking capabilities and most of the functionality of the desktop website. If you do most of your banking on your phone, it's definitely worth downloading the app.

You can access Axos Bank's mobile app from your phone or tablet, and use it to deposit checks, check your account balance, and more.

Digital Accounts for Most, Not Highest Rates

Digital accounts are widely available, but the interest rates they offer aren't always the highest.

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Axos Bank offers digital accounts for nearly everyone, but their interest rates aren't the highest available, capping at $400.

PNC offers a higher maximum amount of $1,000 compared to Axos Bank.

Some digital accounts, like Chime, only offer up to $100 in interest, which is a relatively low amount.

Discover Savings Account and Upgrade also offer lower maximum amounts of $200, highlighting the variability in digital account offerings.

Varo has the lowest maximum amount of $25, making it one of the least lucrative options.

For another approach, see: Able Account Maximum Balance

Business Banking

Axos Bank offers a range of business banking services, including checking, money markets, savings accounts, and CDs. Business and commercial banking are two of the qualities that make Axos Bank unique among online banks.

Axos Bank has a full lineup of business deposit accounts, including several different checking accounts, a money market account, and multiple CDs. CDARS (Certificate of Deposit Account Registry Service) is also available, providing account holders with FDIC insurance on balances up to $50 million.

Credit: youtube.com, Axos Bank Basic Business Checking Review: The Best Business Banking Account for 2024

The rates on interest-bearing accounts are customized based on deposit amounts and the business's needs. You'll need to call or email Axos Bank's sales team for a quote.

Axos Bank's business checking accounts are a great option for small businesses. They offer a Basic Business Checking account with no monthly maintenance fees and no minimum to open. Business Interest Checking is also available, with a $5,000 daily average balance required to avoid maintenance fees and earn interest.

Here are some of the business checking accounts offered by Axos Bank:

Axos Bank also offers business savings accounts, including a Business Savings account with a lower interest rate but only a $2,500 average daily balance required. A Business Premium Savings account is also available, with a higher interest rate but a $25,000 average daily balance required.

Money Safety

Axos Bank takes the safety of your money very seriously. They're an FDIC member, which means your deposit accounts are insured up to $250,000 for each customer.

Credit: youtube.com, Axos Bank - How To Submit Check Deposits

Their security measures are top-notch, with bank-grade encryption and two-step authentication to keep your account safe from hackers. They also have anti-virus and malware protection, automatic logout, and account monitoring to catch any suspicious activity.

Axos Bank has a spotless A+ rating with the Better Business Bureau, which is a great sign of their commitment to customer satisfaction. However, their customer service has been a letdown, with a dismal 1.07/5 rating from the BBB.

Is It Worth It?

Working with an online bank that has no branches or only a few nearby is common practice nowadays, and Axos Bank is a great example of this.

Having no branches allows online banks to increase returns on financial products for customers, which is exactly what Axos Bank offers.

ATM reimbursements are a great feature that lets you use ATMs across the country, not just in one regional area, giving you more flexibility.

Eliminating branches also means Axos Bank can focus on providing better financial products and services to its customers.

If this caught your attention, see: Truist Financial Atención Al Cliente

How to Use

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To use the Axos Bank app, you'll need to download it from the App Store or Google Play Store. The app is available for both iOS and Android devices.

First, create an account by providing some basic information such as your name, email address, and password. This will give you access to the app's features.

To make a transfer, navigate to the "Transfers" tab and select the account you want to transfer from. You can then enter the recipient's account information and the transfer amount.

The app also allows you to deposit checks remotely by taking a photo of the check with your smartphone. This feature is called "Mobile Deposit."

To view your account balances, simply log in to the app and select the account you want to view. Your current balance will be displayed on the screen.

You can also use the app to pay bills, by selecting the "Bill Pay" tab and entering the biller's name and the payment amount.

The Axos Bank app is designed to be user-friendly, with a simple and intuitive interface.

Frequently Asked Questions

Is Axos a real bank?

Yes, Axos is a real bank, operating as Axos Bank, a direct bank. It's a bank holding company with a range of financial services, including banking, investment, and trading.

What banks are under Axos Bank?

Axos Bank is comprised of several brands, including BofI Federal Bank, BofI Advisor, Bank X, NetBank, Apartment Bank, Annuitants Federal Bank, and Virtus Bank. These brands were absorbed into Axos Bank as part of a multiyear program to evolve the banking industry.

Micheal Pagac

Senior Writer

Michael Pagac is a seasoned writer with a passion for storytelling and a keen eye for detail. With a background in research and journalism, he brings a unique perspective to his writing, tackling a wide range of topics with ease. Pagac's writing has been featured in various publications, covering topics such as travel and entertainment.

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