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To ensure the security of automated teller machines (ATMs), it's essential to implement robust security measures. ATMs are a common target for cyber attacks and physical theft, so having a solid security plan in place is crucial.
ATMs should be placed in well-lit, secure locations, such as inside banks or retail stores, to prevent tampering and theft. This reduces the risk of physical attacks and makes it easier to monitor the machine.
Regular software updates and patches can help protect ATMs from cyber threats. In fact, a study found that 75% of ATMs were vulnerable to cyber attacks due to outdated software.
ATM security should also include features like card reader protection and anti-skimming devices to prevent card theft and unauthorized transactions.
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ATM Security Threats
Everon's industry veterans have decades of experience combating card skimming practices, which is a major security threat at ATMs. They know what it takes to keep customers and their accounts secure.
Card skimming is a serious issue, and it's not just a matter of losing a few dollars - it's about protecting sensitive information. Everon's experts bring a wealth of knowledge to the table, helping banks and financial institutions stay ahead of evolving threats.
Protection Measures
Everon's holistic suite of banking security technology includes a wide range of protection measures to safeguard your ATM and ITM operations.
ATM managed services are available to monitor and maintain your ATMs around the clock, ensuring they run smoothly and securely.
ATM surrounds/kiosks and ATM security gates can be implemented to add an extra layer of protection against theft and vandalism.
Teller cash recyclers and access control systems can help manage cash flow and prevent unauthorized access to sensitive areas.
Intrusion alarms and video solutions can be integrated into your security system to provide real-time monitoring and alert you to potential threats.
Fire alarm systems and bullet-resistant glass can be installed to protect against fires and physical attacks.
Drive-up systems and pneumatics, night drops, under-counter steel equipment, hold-up/duress buttons, UL-Listed safes and depositories, and vaults and doors are also part of Everon's comprehensive security offerings.
DN Series ATMs are designed with a comprehensive base layer of security that can be complemented with innovative add-on options to thwart attacks from all directions.
Here are some specific security measures that can be implemented to protect your ATM fleet:
- Physical attacks
- Data attacks
- Cyber attacks
By adopting a multi-layered strategy that includes these security measures, you can stay ahead of threats and protect your self-service channel from end to end.
Pin Validation for Interchange
PIN validation for interchange is a crucial aspect of automated teller machine security. The length of the PIN-code is from 4 to 12 digits.
A customer's entered PIN is always compared with the recorded reference PIN in the financial institutions during on-line PIN validation. This comparison ensures that only the authorized cardholder can access their account.
On-line PIN validation requires the terminal to be connected to the central database, making it vulnerable to network malfunctions. Any issues with the network render the ATM unusable until it is fixed.
In off-line PIN validation, the ATM is not connected to the central database, making it a slow and inefficient process. This method is now obsolete due to the widespread use of protected networks connecting ATMs to central servers.
A correct PIN code is required for successful authorization, and the PIN-code can consist of letters in addition to digits.
If this caught your attention, see: How to Find Your Pin Number for Debit Card
Physical Countermeasures
Physical countermeasures are a crucial aspect of ATM security.
Tilt sensors can detect changes in the ATM's position, warning of attempted burglaries or vandalism. This is a simple yet effective way to prevent thieves from stealing the ATM.
DN Series ATMs have a comprehensive base layer of security that includes physical countermeasures.
Skimming Methods
Card skimming operations can be sophisticated, but they often rely on just two key components: a camera to capture the PIN entry, and a card skimming device.
There are two types of card skimming devices: overlay skimmers, which cover the full exterior portion of the card reader bezel, and deep insert skimmers, which are placed inside the card reader.
Overlay skimming devices often look like legitimate card readers, making them difficult to identify unless looked at closely.
Video Surveillance
Video surveillance is a crucial aspect of physical countermeasures. It adds an extra layer of protection to your teller machines with video and alarm systems.
Our full suite of physical and electronic ATM security solutions can include video and alarm systems that add another layer of protection to your teller machines.
ATM security systems can be integrated with various features, including access control, intrusion alarms, and fire alarm systems. These systems work together to provide a comprehensive security solution for your ATMs.
Here are some examples of video surveillance features that can be included in your ATM security solutions:
- Video solutions
- 24/7/365 monitoring
With video surveillance, you can monitor your ATMs remotely and respond quickly to any security incidents. This can help prevent theft, vandalism, and other crimes.
Physical Counter Protection
Physical countermeasures are an essential part of ATM security, and they can be a powerful deterrent against theft and vandalism.
A tilt sensor installed on the rigid structure of the ATM enclosure can detect changes in the position of the ATM and alert authorities to potential theft.
Everon's ATM solutions also include advanced physical countermeasures such as ATM surrounds/kiosks, ATM security gates, and bullet-resistant glass.
These features can help prevent physical attacks on the ATM and protect both the machine and the surrounding area.
The DN Series ATMs are more secure by design, with a comprehensive base layer of security that can be complemented with innovative add-on options to thwart physical attacks.
Here are some examples of physical countermeasures that can be used to protect ATMs:
- ATM surrounds/kiosks
- ATM security gates
- Bullet-resistant glass
- Drive-up systems and pneumatics
- Night drops
- Under-counter steel equipment
These physical countermeasures can be an effective way to protect ATMs from theft and vandalism, and they can also help to prevent data breaches and cyber attacks.
Authentication and Integrity
Authentication and Integrity is a critical aspect of ATM security. Personal verification processes begin with users supplying personal verification information, including a PIN and customer information recorded on the bank account.
A cryptographic key, also known as a personal key (PK), can be stored on the bank card for added security. This key plays a crucial role in the authentication process.
There are two types of authentication parameters (AP): time-invariant and time-variant. Time-variant AP can be used as a message authentication code (MAC) to detect stale or bogus messages and prevent fraudulent transactions.
Here's a breakdown of the different types of authentication parameters:
This ensures a secure and tamper-resistant communication between the host and the cash module, preventing jackpotting and host spoofing attacks at the ATM.
Authentication and Integrity
Personal verification processes begin with a user's supply of personal verification information, which includes a PIN and customer information recorded on the bank account.
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This information is recorded and stored, and in some cases, a cryptographic key is stored on the bank card, known as a personal key (PK).
Personal identification processes can be done using an authentication parameter (AP), which can operate in two ways: time-invariant or time-variant.
In some cases, an IP is used, which is based on both time-variant information and the transaction request message. In this case, the AP serves as a message authentication code (MAC).
Here are the two ways an AP can operate:
The AP can also be used to detect stale or bogus messages and modified messages that are fraudulent and can traverse non-secure communication systems.
Processor Spoofing
Processor spoofing is a type of logic attack that can be carried out if there is no additional data encryption and ineffective VPN solutions are used.
Criminals can use a processing center emulator that approves all requests from the ATM, making it seem like everything is legitimate.
This type of attack is possible due to the lack of proper security measures, leaving users vulnerable to financial loss and identity theft.
Face Recognition
Face recognition technology is an advanced authentication method that uses biometric data to verify identities. It's like having a personal assistant who knows you inside and out, but instead of just knowing your schedule, it recognizes your face.
The software can react to users' faces and search a database in real-time. This means that as soon as you approach an ATM, the system is already looking for a match.
When a threat occurs, the administrator receives an alarm notification. This ensures that potential security breaches are addressed promptly and efficiently.
Fingerprint Verification
Fingerprint verification is a reliable measure of authentication.
It involves matching the user's fingerprint against the fingerprints in the database.
Authorization is considered successful when the fingerprints match.
Database fingerprints are generated during user registration.
This method is highly secure and resistant to unauthorized access.
Sources
- https://www.everonsolutions.com/solutions/security-solutions/specialized-solutions/atmitm
- https://en.wikipedia.org/wiki/Security_of_automated_teller_machines
- https://atmeye.com/blog/security-features-of-atm/
- https://www.atmmarketplace.com/articles/what-are-the-biggest-atm-security-issues/
- https://www.dieboldnixdorf.com/en-us/banking/portfolio/dn-series/atm-security
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