Atm Jackpotting: How It Works and How to Stop It

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Atm Jackpotting is a type of cyberattack that targets ATMs, allowing hackers to steal cash and sensitive customer information. This attack works by exploiting vulnerabilities in the ATM's software or hardware.

ATM jackpotting typically involves the use of a malicious device attached to the ATM, which tricks the machine into dispensing cash. This device can be installed by a hacker in a matter of minutes.

The cost of an ATM jackpotting attack can be significant, with some estimates suggesting that a single attack can result in losses of up to $50,000.

What Is ATM Jackpotting?

ATM jackpotting is the detection and exploitation of vulnerabilities in Automated Teller Machines. These jackpotting operations aim to force the machine to dispense all the cash in its reserves.

Hackers typically target standalone ATMs located at retail outlets or away from bank premises. They dress up as tech experts or security personnel to access the machine without confrontation.

The first jackpotting attack likely occurred in January 2018.

Types of Vulnerable ATMs

A man interacting with an ATM at night in a dark urban environment in Rotterdam.
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Diebold Nixdorf-made ATMs are a primary target of jackpotting attacks. They're particularly vulnerable to these hacks.

ATMs running Windows XP are also at risk, as the operating system's support ended over two years ago. Unfortunately, many ATM owners neglect to install updates, leaving their machines exposed to hacks.

Standalone ATMs located at retail outlets or away from bank premises are the main targets of jackpotting attacks. This is because they're easier to access without confrontation.

ATM Jackpotting Attacks

ATM jackpotting is a form of cybercrime that involves forcing an Automated Teller Machine to dispense all its cash reserves.

Standalone ATMs located at retail outlets or away from the bank premises are the main targets of jackpotting attacks.

Hackers typically dress up as tech experts or security personnel to access the ATM without confrontation.

The first jackpotting attack likely occurred in January 2018, when the United States Secret Service warned financial and law enforcement bodies about planned jackpotting attacks in the US.

Credit: youtube.com, ATM Attack Series Jackpotting

A rash of ATM jackpotting broke out in Latin America in 2017, with attacks also noted in Ukraine in 2015 and Taiwan in 2016.

In 2010, a New Zealand-born hacker demonstrated ATM jackpotting at the Black Hat Security Conference, displaying the word "Jackpot" on the ATM screen.

Attackers targeted 450 ATMs in Mexico, infecting them with Ploutus malware and stealing over $40 million in one of the world's first large-scale jackpotting attacks.

The malware used in these attacks includes Ploutus and Anunak, which enable criminals to remotely control the ATM and steal cash at will.

Black box attacks involve using a rogue device that mimics the ATM's internal computer, connecting directly to the dispenser, and commanding it to spit out cash.

Any ATM can become the target of an ATM jackpotting attack, so all ATM owners should be cognizant of the risk and apply adequate controls to prevent incidents.

In addition to stealing cash, attackers can also install malware on the target ATM or replace its hard drive, and reboot the ATM, making it temporarily unavailable and causing access problems for customers.

Prevention and Protection

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Regular monitoring of ATMs can help identify suspicious activities, such as multiple failed login attempts, which might indicate a jackpotting attack.

Banks should update their ATMs with the latest security patches and software upgrades, and install updated security software like firewalls, antivirus software, and antimalware.

Disabling the auto-start and auto-boot functions on ATMs can close a common door for attackers.

Electronic surveillance systems, including video cameras, motion sensors, and intruder alarms, can provide 24/7 monitoring and help detect jackpotting attacks.

As a customer, using only ATMs belonging to well-known financial institutions and avoiding those owned by regular businesses can reduce the risk of jackpotting.

Covering the keypad when inputting your PIN can protect against skimming attacks, but it's essential to regularly inspect the card slot and surrounding areas for unusual devices or modifications.

Regularly reviewing your card statements can help detect potential financial fraud, and setting spending limits and alerts can provide an additional layer of security against unauthorized transactions.

Anything Can Be Hacked

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Anything can be hacked, and that's a scary thought. This includes bank and credit card accounts, money apps on your phone, ATMs, and websites containing your stored passwords and account numbers.

Technology connected to the internet is particularly vulnerable to hacking. Two of the most commonly used ATM malware families, Ploutus and Anunak, have been used to bypass ATM security measures and steal cash.

ATMs are not as secure as you might think. In fact, it's easy to associate them with security, but the reality is that any technology connected to the internet can be hacked.

Ploutus malware can be installed on an ATM's internal computer and controlled remotely via SMS messaging. This allows criminals to steal cash at will, often undetected.

Standalone ATMs located at retail outlets or away from the bank premises are the main targets of jackpotting attacks. Hackers typically dress up as tech experts or security personnel to access the ATM without confrontation.

The first jackpotting attack likely occurred in January 2018, and it's a wake-up call for all of us to be more aware of common cybersecurity threats.

Protect Your Card

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Regularly inspect the card slot and surrounding areas for unusual devices or modifications, and immediately report suspicious findings to the bank.

The most significant risk to ATM users is known as RFID skimming, which involves attaching devices to ATMs that secretly capture card information.

Unlike ATM jackpotting, card skimming targets the debit card holder instead of the ATM owner, allowing cybercriminals to clone cards or make unauthorized transactions.

Use only ATMs belonging to famous financial institutions and avoid those owned by regular businesses, malls, and retail outlets, as they often have better security systems.

The person standing behind you in the ATM queue might just be a threat actor looking for funds to siphon, so cover the keypad when inputting your pin before starting your transaction session.

Check your bank statements monthly for unauthorized transactions and report to the appropriate quarters if any are detected.

Set spending limits on your accounts and enable real-time alerts to receive notifications for transactions exceeding a predefined threshold, providing an additional layer of security against fraudulent activities.

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Create strong and unique passwords for your financial accounts, combining letters, numbers, and symbols to enhance password complexity and reduce the risk of unauthorized access.

Enable multifactor authentication (MFA) for an added layer of security, which requires an additional verification step, such as a code sent to your phone, making it more challenging for cybercriminals to gain unauthorized access.

Avoid sharing any sensitive account information, including usernames, passwords, or PINs, with anyone, as legitimate financial institutions never ask for such details through unsolicited emails or calls.

Ann Lueilwitz

Senior Assigning Editor

Ann Lueilwitz is a seasoned Assigning Editor with a proven track record of delivering high-quality content to various publications. With a keen eye for detail and a passion for storytelling, Ann has honed her skills in assigning and editing articles that captivate and inform readers. Ann's expertise spans a range of categories, including Financial Market Analysis, where she has developed a deep understanding of global economic trends and their impact on markets.

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