ANZ Bank New Zealand: A Comprehensive Overview

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ANZ Bank New Zealand is one of the country's largest banks, with a long history dating back to 1840. It was founded by the Australian and New Zealand Bank Company, which later merged with the Bank of New Zealand to form the ANZ Bank.

The bank has a strong presence in New Zealand, with over 200 branches and a wide range of financial products and services. It offers personal banking, business banking, and institutional banking services to its customers.

ANZ Bank New Zealand has a significant market share in the country's banking industry, with a large customer base and a reputation for reliability and stability. Its financial performance has been strong, with a solid track record of profitability.

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Opening an Account

Opening an account with ANZ Bank is a relatively straightforward process. You'll need to research the account options available to determine which one suits your needs.

To start, review the account options offered by ANZ Bank, such as checking and savings accounts, and credit cards. You can find more information on their website or by visiting a branch.

For another approach, see: Anz Bank Swift Bic Code

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Gather the necessary documents, including identification documents, proof of address, and any other supporting documents required for account opening. This will make the process smoother and faster.

You can either visit a nearby ANZ Bank branch or apply online through their website. If applying online, follow the instructions and provide the required information.

To complete the application, fill out the application form accurately and provide all the necessary details. Be sure to read and understand the terms and conditions before submitting your application.

Once you've submitted your application, ANZ Bank will verify the information provided and may contact you for further clarification if needed.

Account Management

ANZ Bank New Zealand offers a range of online banking tools to help manage your accounts.

You can view your account balances, transaction history, and statements online, making it easy to stay on top of your finances.

To set up online banking, you'll need to register for ANZ Internet Banking, which is available 24/7.

With ANZ Internet Banking, you can also set up account alerts to notify you of large transactions or low balances.

This feature can be especially helpful if you're prone to overspending or want to keep a close eye on your account activity.

Personal

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When it comes to managing your personal finances, having the right tools is essential. ANZ offers a range of personal banking services that can help you achieve your financial goals.

ANZ provides various bank accounts to suit different needs, including personal loans and home loans. These accounts can help you save, spend, and borrow money with ease.

Their wealth management service allows you to grow your wealth over time, while their insurance services can provide peace of mind in case of unexpected events.

Take a look at this: Personal Banking

Credit Card Repayment Insurance

Credit card repayment insurance can be a complex issue, and it's essential to understand how it works. ANZ NZ was accused of issuing duplicate credit card repayment insurance policies to customers.

These policies provided no benefit to the customers, yet they were still charged for them. A total of 390 customers were affected.

The bank acknowledged that the issue was caused by human error and systems issues. ANZ NZ took too long to report the problem to the Financial Markets Authority (FMA).

The bank apologized to the affected customers and provided compensation of NZD $440,000. However, the FMA is still pursuing High Court proceedings against ANZ NZ.

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Pros and Cons

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The ANZ Bank in New Zealand has its pros and cons, just like any other bank. One of the main advantages is its extensive branch network, with over 70 locations across the country.

ANZ Bank's mobile banking app is also highly convenient, allowing customers to check their accounts, pay bills, and transfer funds on the go.

However, some customers have reported issues with the app's customer support, citing long wait times and unhelpful representatives.

Take a look at this: Td Bank Mobile Banking App

Advantages and Disadvantages

ANZ Bank has a long-standing presence in New Zealand, which instills confidence and trust among customers. This established reputation is a significant advantage of banking with ANZ Bank.

ANZ Bank offers a comprehensive suite of banking solutions to cater to various needs, from personal accounts to corporate banking. This wide range of products and services makes it easier for customers to find the right solution for their financial needs.

Some common fees associated with ANZ Bank's services include monthly account maintenance fees, ATM withdrawal fees, and international transaction fees. Understanding these fees can help you manage your finances effectively.

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While ANZ Bank strives to provide quality customer service, some customers may have varying experiences. This highlights the importance of being aware of the potential for inconsistent customer service.

ANZ Bank's online and mobile banking platforms provide easy access to banking services, allowing customers to manage their finances conveniently. This convenient digital banking feature is a significant advantage of banking with ANZ Bank.

Here are some common fees to be aware of when banking with ANZ Bank:

  • Monthly account maintenance fees
  • ATM withdrawal fees
  • Overdraft fees
  • International transaction fees
  • Late payment fees (for credit cards)

It's essential to review ANZ Bank's fee schedule or contact their customer service for detailed information on applicable charges.

Dividend-Based Share Valuation

Using a dividend discount model (DDM) is a straightforward way to estimate the value of ASX bank shares. This method involves taking the bank's last full year of dividends and applying a risk rating.

The article uses the ANZ bank as an example, with a total dividend of $1.67 in the last full year. To calculate the share price, you'll need to consider the dividend growth rate and risk rate.

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A 2% to 4% dividend growth rate is a reasonable assumption, and the article uses multiple risk rates between 6% and 11% to calculate the share price. The calculation is: Share price = full-year dividend / (risk rate – dividend growth rate).

Here's a breakdown of the calculations for the ANZ bank using different risk rates and dividend growth rates:

According to this DDM model, the estimated average valuation of ANZ shares is $29.74. However, if you use an 'adjusted' dividend payment of $1.66 per share, the valuation goes to $28.21.

History

ANZ Bank New Zealand has a rich history that spans several decades. In 1951, the bank was formed after UBA and the Bank of Australasia merged to become the Australia and New Zealand Bank.

The bank continued to grow and evolve, and in 1968, it joined a consortium to provide joint data processing services. Two years later, ANZ merged with the English, Scottish and Australian Bank to form ANZ Banking Group.

In 1976, ANZ moved its corporate headquarters to Melbourne, Australia.

19th Century

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The 19th century was a pivotal time for banking in New Zealand, with several key events shaping the industry. In 1840, the Union Bank of Australia (UBA) opened a branch in Petone, across the harbour from Wellington. UBA issued its own bank notes for circulation in New Zealand between 1840 and 1847. These notes were initially issued under British law until 1844.

The New Zealand Governor signed an ordinance allowing the Bank to issue bank notes but required that these be a minimum of 1 pound and redeemable at demand for gold or silver. The Union Bank's right to issue bank notes was withdrawn in 1848 and transferred to the Colonial Bank of Issue (CBI). UBA objected to this decision and refused to accept CBI notes.

UBA took CBI notes to the CBI every day and demanded redemption in gold. This policy, combined with previous confusion related to the issue of NZ Government debt, ultimately led to the CBI being shut down. The Union Bank of Australia resumed issuing bank notes in New Zealand under an act of the New Zealand Parliament in 1856.

20th Century

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In the 20th century, ANZ Bank underwent significant changes that shaped its future. The bank merged with the Bank of Australasia in 1951 to become the Australia and New Zealand Bank.

ANZ Bank joined Databank Systems Limited consortium in 1968 to provide joint data processing services. This move marked a significant shift towards modernization and technological advancements.

In 1976, ANZ moved its corporate headquarters to Melbourne, Australia, marking a new era for the bank. This move had a lasting impact on the bank's operations and management.

ANZ was permitted to incorporate its branches in New Zealand as ANZ Banking Group (New Zealand) Ltd in 1979. This allowed the bank to operate more efficiently and effectively in the region.

ANZ sold 25% of its shares to the public in 1979, making it a more transparent and accountable institution. This move also helped to increase the bank's visibility and credibility.

ANZ opened its New Zealand head office in Wellington in 1983, further establishing its presence in the region. This move demonstrated the bank's commitment to serving the needs of its customers in New Zealand.

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ANZ bought PostBank from the New Zealand government in 1989, expanding its services and customer base. This acquisition marked a significant milestone in the bank's history.

ANZ launched internet banking in 1999, providing customers with a convenient and accessible way to manage their finances. This move reflected the bank's commitment to innovation and customer satisfaction.

ANZ sold UDC Finance for $794 million to Shinsei Bank in 2020, marking a significant change in the bank's operations. This sale had a lasting impact on the bank's portfolio and strategy.

21st Century

In 2002, ING and ANZ formed a joint venture under the ING brand.

This marked the beginning of a new era for ANZ, as they expanded their operations and explored new markets.

In 2008, ANZ launched a mobile application, making it easier for customers to manage their finances on the go.

The same year, ANZ announced plans to move around 400 jobs to Bangalore, India.

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By 2009, ANZ had shifted its focus towards becoming a global bank, as announced by Group CEO Mike Smith.

This "super regional strategy" aimed to take ANZ beyond its Australian and New Zealand roots.

In 2010, ANZ New Zealand became the sole owner of ING New Zealand Limited, which was later renamed OnePath Limited in November of the same year.

David Hisco replaced Jenny Fagg as CEO of ANZ New Zealand in 2010, bringing new leadership to the company.

On 26 September 2012, David Hisco announced that the National Bank would rebrand as "ANZ" by the end of October.

This change was part of a larger integration effort, which saw the technology of the two banks brought together on 29 October 2012.

By 2013, OnePath had rebranded as ANZ Investments, reflecting the company's expanded focus on investment products.

In 2014, ANZ India received approval from the Reserve Bank of India to open two branches in the country.

Here's a brief timeline of key events in ANZ's 21st century history:

  • 2002: ING and ANZ form a joint venture under the INZ brand
  • 2008: ANZ launches a mobile application
  • 2009: ANZ announces "super regional strategy" to become a global bank
  • 2010: ANZ New Zealand becomes sole owner of ING New Zealand Limited
  • 2012: National Bank rebrands as "ANZ"
  • 2013: OnePath rebrands as ANZ Investments
  • 2014: ANZ India receives approval to open two branches

In 2015, ANZ announced a joint venture with ETF Securities to offer 6 ETFs on the ASX.

Services

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At ANZ Bank New Zealand, you can take advantage of a range of services designed to help you manage your finances and achieve your goals.

For everyday banking, ANZ offers online banking, mobile banking, and branch services, making it easy to access your money and pay bills from anywhere.

You can also use ANZ's online banking to set up automatic payments and transfers, helping you stay on top of your finances and avoid late fees.

Their mobile banking app allows you to check your account balances, make transactions, and even deposit cheques remotely.

Subsidiaries

ANZ NZ has a range of subsidiaries that provide various services. ANZ NZ has previously owned several brands, including Direct Broking and UDC Finance.

Direct Broking was sold to Jarden Securities Limited in December 2018, but ANZ NZ maintains a strategic alliance with the brand. This alliance is still active.

ANZ NZ's subsidiaries as of September 2020 include:

  • ANZ Investment Services (New Zealand) Ltd
  • ANZ New Zealand Investments Ltd
  • ANZ New Zealand Investments Nominees Ltd
  • ANZ New Zealand (Int'l) Ltd
  • ANZ Custodial Services New Zealand Ltd
  • ANZ New Zealand Securities Ltd
  • ANZ National Staff Superannuation Ltd
  • Arawata Assets Ltd
  • ANZ Wealth New Zealand Ltd
  • Karapiro Investments Ltd
  • Arawata Finance Ltd
  • Endeavour Finance Ltd
  • Oneanswer Nominees Ltd

UDC Finance was sold to Shinsei Bank in September 2020 for NZ$794 million.

Investment

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ANZ Investments is the largest fund manager in NZ, managing investments for approximately 745,000 customers.

It's a subsidiary of ANZ, previously known as ING, and was one of the nine Kiwisaver scheme managers appointed by the New Zealand Government in 2014.

If you're looking for a reliable investment manager, ANZ Investments is definitely worth considering.

With its extensive experience and large customer base, it's a well-established player in the market.

As one of the appointed Kiwisaver scheme managers, you can trust that ANZ Investments has the expertise to help you achieve your investment goals.

Insurance

ANZ offers a range of insurance products, including life and living insurance, house insurance, contents insurance, car insurance, and travel insurance, through partnerships with various insurance companies.

These insurance products are offered in partnership with companies like Cigna Insurance, Vero, and Allianz Australia.

ANZ used to offer credit card repayment insurance, but it no longer provides new policies, a change that occurred in 2020.

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The bank's decision to stop offering new credit card repayment insurance policies was likely a result of the controversy surrounding duplicate policies issued to customers.

ANZ NZ has faced criticism for issuing duplicate credit card repayment insurance policies to customers, which left 390 customers charged for policies that provided no benefit.

The bank acknowledged that human error and systems issues contributed to the problem and has since issued an apology and compensation of NZD $440,000 to affected customers.

The FMA still has High Court proceedings against ANZ NZ, stemming from the bank's handling of the duplicate policy issue.

Advertising and Sponsorship

ANZ NZ is a major sponsor of various sporting entities and charities, donating NZ$15 million annually as of 2020.

Their sponsorship efforts include supporting New Zealand Cricket, Netball New Zealand, and the New Zealand Cancer Society, among others.

In 2017, ANZ NZ spent $25 million on advertising annually, a significant amount that surpasses any other bank in New Zealand.

This substantial investment in advertising is a testament to the bank's commitment to reaching a wide audience and promoting its services.

By donating to the New Zealand Cancer Society, ANZ NZ demonstrates its dedication to giving back to the community and supporting a worthy cause.

Bank Operations

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ANZ Bank New Zealand offers a range of banking services to its customers, including online banking, mobile banking, and in-branch services.

Their online banking platform allows customers to manage their accounts, pay bills, and transfer funds from the comfort of their own homes.

ANZ Bank New Zealand has a large network of branches across the country, making it easy for customers to access their services in person.

Making Deposits and Withdrawals

Making Deposits and Withdrawals is a breeze with ANZ Bank. You can make cash or check deposits or withdraw money over the counter at any ANZ Bank branch.

There are several options for making deposits and withdrawals, and I'll walk you through them.

You can visit any ANZ Bank branch to make cash or check deposits or withdraw money over the counter. This is a convenient option if you need to deposit a large amount of cash or check.

ANZ Bank has a wide network of ATMs where you can make cash deposits, check your account balance, and withdraw money. I've used ATMs to withdraw cash on several occasions, and it's always been a smooth process.

For more insights, see: Money from New Zealand

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You can also use ANZ Bank's online banking platform to transfer funds between accounts or make payments to other individuals or businesses. This is a great option if you need to transfer money quickly and easily.

If you're receiving regular payments, such as your salary or pension, you can set up direct deposit arrangements with your employer or other sources of income to have funds deposited directly into your ANZ Bank account.

ANZ Bank's mobile banking app allows you to deposit checks using your smartphone's camera and transfer funds conveniently. I've used the app to deposit checks and transfer funds, and it's saved me a lot of time and effort.

Here are the common methods for making deposits and withdrawals:

  1. Branch deposits and withdrawals: Visit any ANZ Bank branch and make cash or check deposits or withdraw money over the counter.
  2. ATMs: ANZ Bank has a wide network of ATMs where you can make cash deposits, check your account balance, and withdraw money.
  3. Online transfers: Use ANZ Bank’s online banking platform to transfer funds between accounts or make payments to other individuals or businesses.
  4. Direct deposit: Set up direct deposit arrangements with your employer or other sources of income to have funds deposited directly into your ANZ Bank account.
  5. Mobile banking: ANZ Bank’s mobile banking app allows you to deposit checks using your smartphone’s camera and transfer funds conveniently.

Confirm Details with Recipient

Confirming details with your recipient is crucial to avoid any issues with bank transactions. Always double-check the SWIFT code with your recipient or bank to ensure it's correct.

You should get in contact with your bank right away if you think you've used the wrong SWIFT code to send money. They may be able to cancel the transaction.

SWIFT Code Details

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A SWIFT code is an 8-11 character code that identifies your country, city, bank, and branch.

ANZ Bank SWIFT codes can vary from branch to branch, so it's essential to check the correct code for your branch. You can do this by visiting the ANZ Bank website or contacting your local branch directly.

Each ANZ Bank branch has a unique SWIFT code, but you can also use the 8 character head office SWIFT code as a backup.

A SWIFT/BIC code typically consists of four parts: the bank code, country code, location code, and branch code.

Here's a breakdown of what each part represents:

Financial Analysis

ANZ Bank New Zealand's financial performance is a key area to consider.

The bank's Return on Equity (ROE) is a crucial metric to look at, as it shows how well the bank is using its shareholder equity to generate profit. ANZ Banking Group's ROE stood at 10.4% in the latest full year, outperforming the sector average of 9.91%.

For every $100 of shareholder equity, ANZ Bank produced $10.40 in yearly profit, which is a significant return.

The higher ROE indicates that the bank is efficiently using its equity to generate profit, making it a good sign for investors.

Criticisms and Issues

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ANZ Bank New Zealand has faced criticisms and issues in the past. In May 2019, the Reserve Bank revoked ANZ's accreditation to model its own capital requirements due to a persistent failure in its control and attenuation process.

The bank was required to use a standardised model and increase its minimum capital held by approximately 60% to $760 million. A Deloitte review found that a historically complacent approach and inadequate assurance processes contributed to the operational risk capital breach not being identified for more than five years.

The RBNZ placed the responsibility on the directors, but ANZ Chairman Sir John Key maintained that the mistake was made by a junior employee.

RBNZ Censuring

The Reserve Bank of New Zealand (RBNZ) has been quite stern in its approach to banks that fail to meet their capital requirements. In May 2019, the RBNZ revoked ANZ's accreditation to model its own capital requirements.

ANZ was found to have a "persistent failure in its control and attenuation process", which led to a significant breach of operational risk capital. The bank's minimum capital held was increased by approximately 60% to $760 million.

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A Deloitte review highlighted the root causes of the breach, including a "historically complacent approach" and inadequate assurance processes. The review also noted that the operational risk capital breach was not identified for over five years.

The RBNZ placed the responsibility for the breach on the directors, but ANZ Chairman Sir John Key attributed the mistake to a junior employee.

Criticism

ANZ has faced criticism for its business practices, particularly during the global financial crisis. In 2009, the bank had the highest gross interest margin among the largest four banks operating in New Zealand.

Reports have highlighted ANZ's high interest rates, with a floating mortgage rate of 6.06% in 2009, compared to Westpac's 5.69% and BNZ's 5.59%. This means that ANZ customers were paying significantly more interest on their mortgages.

ANZ's high interest rates have been criticized for taking advantage of customers during a time of economic uncertainty. The bank's high interest margin of 35.4% in 2009 has also been pointed out as a concern.

Here's a comparison of the interest rates offered by the largest four banks in New Zealand in 2009:

These numbers demonstrate the significant difference in interest rates and margins between ANZ and its competitors.

Frequently Asked Questions

What does ANZ Bank stand for?

The ANZ Bank stands for Australia and New Zealand Bank. It was formed in 1951 through the merger of UBA and the Bank of Australasia.

Which country owns ANZ Bank?

ANZ Bank is ultimately owned by Australia and New Zealand Banking Group Limited, a company based in Australia. Its ownership structure involves two intermediate companies, ANZ Holdings (New Zealand) Limited and Pty Funds Limited.

Tasha Kautzer

Senior Writer

Tasha Kautzer is a versatile and accomplished writer with a diverse portfolio of articles. With a keen eye for detail and a passion for storytelling, she has successfully covered a wide range of topics, from the lives of notable individuals to the achievements of esteemed institutions. Her work spans the globe, delving into the realms of Norwegian billionaires, the Royal Norwegian Naval Academy, and the experiences of Norwegian emigrants to the United States.

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