
Changing your flight with American Express Travel can be a bit of a process, but don't worry, I've got you covered. According to the American Express Travel change flight policy, you can make changes to your flight up to 11 hours before departure.
You'll need to make sure you have your American Express Travel confirmation number handy, as you'll need it to access your booking. This number can be found in your confirmation email or on your American Express Travel account dashboard.
To initiate the change process, simply log in to your American Express Travel account and navigate to your booking. From there, you can select the "Change Flight" option and follow the prompts to modify your itinerary.
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Flight Changes and Cancellations
If you need to cancel your flight reservation made with American Express Travel, log into your Account and visit the 'Manage My Bookings' page. Select the trip you'd like to cancel and follow the prompts to process your cancellation.
Cancellations will be subject to the airline's fare rules agreed to at the time of booking, including any nonrefundable or cancellation fee rules. American Express does not impose any cancellation fees.
If you cancel a flight directly with your airline that was booked with Membership Rewards points, your cancellation will be handled by the airline in accordance with their policies. Your points won't be returned to your Membership Rewards account, and you won't receive a credit on your Card statement in dollars.
If you want to change or cancel a vacation package booking, American Express Travel will honor the policies of your travel provider. They'll also waive the American Express Travel fee on flight modifications and new flight bookings made by phone and online.
Airline change fees can range from $150 (domestic) to $300 (international), and you'll also need to pay any difference in airfare if the cost of your new flight exceeds your flight credit.
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Flight Change Fees and Refunds
Flight change fees can be substantial, ranging from $150 for domestic flights to $300 for international flights. If you need to change your flight, you'll also need to consider the difference in airfare, which may exceed your flight credit.
Refunds for flight changes are credited to your American Express Card, but can take up to eight weeks to process, and may take longer during busy periods. Membership Rewards points and Travel Credit are not refundable and may be forfeited.
Here are the possible fees you may incur for flight changes:
- Airline change fee: $150 (domestic) to $300 (international)
- Difference in airfare: if the cost of your new flight exceeds your flight credit
- Hotel cancellation penalty: 1 night’s stay to the full cost of your booking
Flight Cancellation Fees
Flight cancellation fees can be a real hassle, but it's good to know what to expect. American Express Travel doesn't impose any cancellation fees, but the airline's fare rules may still apply.
The airline's fare rules can include nonrefundable or cancellation fee rules, so it's worth checking those before making a decision. This means that even if you cancel your flight with American Express, you might still be charged a fee by the airline.
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If you're canceling a vacation package booking, things can get a bit more complicated. You'll need to cancel the entire trip, which can be a bummer if you've already paid for accommodations or other travel arrangements.
Here's a breakdown of the potential fees you might incur when canceling a vacation package booking:
- Airline change fee: $150 (domestic) to $300 (international)
- Difference in airfare: If the cost of your new flight exceeds your flight credit
- Increase in hotel costs: If the cost of your new booking exceeds your hotel credit
- Hotel cancellation penalty: 1 night's stay to the full cost of your booking
Keep in mind that these fees can add up quickly, so it's essential to review your vacation package rules and regulations carefully before making any changes or cancellations.
Receiving a Refund
You can receive a refund if your flight is cancelled or amended, but the process and timing vary depending on the airline and your American Express Card.
Refunds are typically credited to your American Express Card, and can take up to eight weeks to process. However, this timeframe may be longer during busy periods or government-imposed travel restrictions.
In some cases, refunds may not be possible, especially if the airline has substantial cancellation or amendment fees. Membership Rewards points and Travel Credit are not refundable and may be forfeited.
If you cancel a flight booked with Membership Rewards points, the airline's policies will apply, and you won't receive your points back in your Membership Rewards account.
If your flight is refunded by the airline, you'll receive a credit on your Card statement in the amount equivalent to the refund issued by the airline.
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American Express Travel Requirements
If you booked your travel with American Express Travel, you'll need to follow the airline's policies for changing or canceling a booking.
Tickets can't be transferred to another passenger, so if you need to make a change, you'll have to rebook the same ticket under the same traveler's name.
Rebooked flights must be for the same traveler and on the same airline as the original booking, unless the airline's rules state otherwise.
Flight credits must be used for the same traveler and the same airline as the original booking, so be sure to use them wisely.
If you're planning to change your travel plans, it's a good idea to review the airline's policies beforehand to avoid any unexpected fees or restrictions.
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Cost and Payment Options
If you need to change your American Express travel booking, you'll be charged to the same card used to pay for the original booking.
The total cost of changing your flight will depend on your airfare, availability, ticket details, and any applicable penalties or fees.
You can log in to the "Manage My Bookings" page to check the total cost and chat with customer support every day from 7:00 am - 7:00 pm AEST.
Be sure to check the "Manage My Bookings" page for the most up-to-date information on your booking and any associated costs.
Fee Credit and Cards
The Amex airline fee credit is a $200 credit given yearly to cardholders of The Business Platinum Card from American Express and The Platinum Card from American Express, including all its varieties. Enrollment is required for select Amex benefits.
You can use this credit with several airlines, including Alaska Airlines, American Airlines, Delta Air Lines, Hawaiian Airlines, JetBlue Airways, Southwest Airlines, Spirit Airlines, and United Airlines.
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The credit covers a range of expenses, such as airport lounge day passes and annual memberships, booking fees, checked baggage fees, in-flight fees and entertainment, seat assignment fees, and ticket change and cancellation fees.
To be eligible for the credit, you need to choose a specific airline when you apply for the card and enroll in advance each year. The credit posts to your account 6-8 weeks after an eligible fee is charged.
Here are the eligible cards that offer an airline fee credit:
- The Platinum Card from American Express: $200 annual Airline Fee Credit
- The Business Platinum Card from American Express: $200 annual Airline Fee Credit
You can use the credit for seat upgrades, and it covers flight-related incidentals, such as seat assignment fees, charged to an American Express Platinum card.
Using Credits and Preferences
You can change your Amex airline fee credit choice at any time, but it's easiest to do so in January when the option to change is available on Amex's website.
To change your airline preference in January, log into your Amex account and head to the card benefits page, where you'll see the option to "change selected airline." From there, you can select a different airline for your credit.
You can also change your airline preference mid-year, but this requires contacting American Express via chat or phone. If you've used any of the Amex airline fee credit for the year, you'll need to wait until it resets in January of the following year before making a change.
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Using Credits Without Travel During Quarantine
Using Credits Without Travel During Quarantine is possible with American Express.
You can use American Express Travel Bookings with Membership Rewards points, also known as Pay with Points, to book travel without actually traveling.
This option allows you to redeem your points for travel bookings, even if you're not planning to use them during quarantine.
American Express offers this feature for its cardholders, providing flexibility in using their credits.
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January Preference Change
January is the perfect time to change your Amex airline fee credit preference. You can easily do so on Amex's website by logging into your account and heading to the card benefits page.
If you don't want to change your airline, you can simply do nothing and the credit will automatically stay with your initial airline selection. You won't lose the credit if you don't re-select an airline each year.
To change your airline preference, click on the "change selected airline" option on the card benefits page. This will take you to the airline fee credit page where you can select a different airline.
You'll have a list of airlines to choose from, and you can select the one that best fits your travel needs.
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Sources
- https://www.americanexpress.com/au/travel/frequently-asked-questions/manage-booking/
- https://awardwallet.com/blog/change-preferred-amex-airline-incidental-credit/
- https://wallethub.com/answers/cc/amex-platinum-change-airline-2140713855/
- https://www.bougiemiles.com/cancelling-amex-travel-flight/
- https://www.americanexpress.com/en-us/travel/faq/vacation-package/
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