Booking through American Express Travel is a great way to plan your trip, and I'm here to guide you through the process. American Express Travel offers a user-friendly online platform where you can book flights, hotels, and packages with ease.
To get started, simply log in to your American Express account and click on the Travel tab. From there, you can search for flights, hotels, or packages using the search bar.
American Express Travel offers a vast selection of travel options, with over 500 airlines and 100,000 properties to choose from. This means you can find the perfect fit for your travel style and budget.
By booking through American Express Travel, you'll also have access to exclusive benefits and rewards, including points and discounts on your travel purchases.
What Is American Express?
American Express is a well-established company that offers a range of financial products and services. Amex is known for its iconic green cards, which have been a status symbol for many years.
American Express cards are accepted at millions of merchants worldwide, making it a convenient option for travelers and shoppers alike. You can use your Amex card to make purchases, pay bills, and even book travel.
Amex Travel is the booking portal for most American Express cards, allowing you to book flights, hotels, rental cars, and cruises in one place. You can pay for these bookings with points, cash, or a combination of the two.
Booking Through American Express
Booking through American Express offers a range of benefits, including the ability to book flights, hotels, rental cars, and cruises through the Amex Travel portal. You can pay with points, cash, or a combination of the two.
Some American Express cards offer a bonus when booking qualifying flights through Pay With Points. For example, The Business Platinum Card from American Express offers a 35% Airline Bonus, which can effectively boost your redemption rate to 1.54 cents per point. This means that if you redeem 100,000 points for a flight costing $1,000, you'll effectively only redeem 65,000 points.
The American Express Business Gold Card also offers a 25% Airline Bonus when booking qualifying flights, with a maximum benefit of 250,000 bonus points per calendar year. This translates to an effective redemption rate of 1.33 cents per point.
How to Book
To book through American Express, start by logging into your account online or through the mobile app. You can also call their customer service number to make a booking over the phone.
American Express offers a wide range of travel options, including flights, hotels, and rental cars. You can search for and book these options directly through their website or app.
To make a booking, you'll need to have your travel dates and destinations in mind. It's also a good idea to have your American Express card information handy.
American Express offers a 24/7 customer service line, which can be reached by calling 1-800-525-3355. This line is available for booking assistance, as well as for any other questions or concerns you may have.
You can also use American Express's online booking tool to book your travel. This tool allows you to search for and book flights, hotels, and rental cars in one place.
Types of Bookings
Booking Through American Express offers various types of bookings to suit different needs.
You can book flights, hotels, and vacation packages through American Express Travel, which offers exclusive discounts and perks.
One type of booking is the Flight + Hotel package, which can save you up to 10% compared to booking flights and hotels separately.
Traveling with family or friends? American Express offers group bookings for flights, hotels, and vacation packages.
Additionally, you can book cruises, car rentals, and vacation rentals through American Express Travel.
If you're planning a road trip, American Express offers car rental bookings with discounts and promotions.
Booking through American Express also offers access to exclusive experiences, such as private tours and VIP access to events.
Hotels and Resorts
Booking hotels through American Express Travel is a great option for cardmembers, offering a range of benefits and perks. With a Gold, Platinum, or Centurion card, you can book hotels through the Amex Travel portal, inputting your destination, dates, number of rooms, and number of guests.
You can earn 5 points per dollar on prepaid hotel reservations with a Platinum or Business Platinum card, but be aware that these are considered third-party bookings, which means you likely won't earn hotel points or elite credits for your stay.
To book hotels through Amex Travel, simply enter your destination, check-in and check-out dates, number of rooms, and number of travelers. You can then select a hotel, choose a room, and pay with points, cash, or a combination of both. If you pay with Membership Rewards, you'll only get a value of 0.7 cents per point.
Here are some of the benefits you can expect when booking hotels through Amex Travel:
- Room upgrade upon arrival (when available)
- Daily breakfast for two people
- Guaranteed 4 p.m. late checkout
- Noon check-in when available
- Complimentary Wi-Fi
- Unique property amenity (valued at $100 or more)
You can also access the Fine Hotels + Resorts program, which offers additional perks, including a room upgrade, daily breakfast, and a $100 on-property credit, among others.
Fine Hotels & Resorts
Fine Hotels & Resorts offers a range of benefits to cardholders, including room upgrades, daily breakfast for two, and a guaranteed 4 p.m. late checkout.
You can access Fine Hotels & Resorts with an Amex Centurion Card, Amex Platinum, or Business Platinum Card.
With each booking, you'll receive a suite of benefits, including a 12 p.m. check-in, room upgrades based on availability, daily breakfast for two, and a $100 on-property credit.
This credit can be used for food and beverage, spa services, private transfers, and more.
Fine Hotels & Resorts bookings are considered separate from Amex Travel bookings, so you won't earn hotel points or elite credits for your stay.
However, some hotel chains have reported recognizing elite status and stay credits for bookings made through Fine Hotels & Resorts.
If you have an Amex Platinum Card, you can also get up to $200 in statement credits every year for prepaid reservations through Fine Hotels & Resorts or The Hotel Collection.
To be eligible, you'll need to enroll in the program and meet the minimum stay requirements.
Here are the benefits you can expect with every FHR booking:
- Room upgrade upon arrival (when available)
- Daily breakfast for two people
- Guaranteed 4 p.m. late checkout
- Noon check-in when available
- Complimentary Wi-Fi
- Unique property amenity (valued at $100 or more)
Some hotels may exclude certain room types from upgrades, but you could still receive an upgrade to a preferred room with a better view or location.
It's worth noting that Fine Hotels & Resorts bookings can sometimes be a better deal than lower-tier hotels, especially for last-minute deals.
For example, I recently snagged a Fine Hotels room at the NoMad Las Vegas for $160 per night, which included a suite upgrade, early check-in, late checkout, free breakfast, and a $100 property credit.
Hotel and Flight Packages
Booking a hotel and flight package through Amex Travel is a convenient option. You can click on the "Hotel + Flight" option on the booking widget and enter your point of origin and destination.
Amex will guide you through a quick and easy process to select a hotel first and then your flights. You'll get a package price, but it's worth pricing each option individually to compare.
You can redeem Membership Rewards points towards Hotel + Flight packages at a rate of 0.7¢ per point. Be aware that redeeming points for a package might not be the most rewarding choice.
If you want to earn frequent flyer miles on the flight portion of your package, it's best to book each trip element individually. This way, you won't miss out on earning those miles.
Rental Cars and Cruises
Booking rental cars and cruises on the American Express Travel portal is a breeze. You can input your pickup and drop-off times and location for a rental car, and see prices listed in cash and points.
Using Pay with Points, your points are worth 0.7 cents each, which is just over a third of the standard valuation of Amex Membership Rewards points. This is a decent option if you prefer not to spend cash.
You can also search for cruises on Amex Travel, where you'll see four drop-down menus to choose a destination, filter by cruise lines, and select a month for travel. From here, you can filter by cruise duration, departure port, and ship, and sort your results by sailing date, value, price, or ship rating.
If you're a Platinum or Centurion cardholder, you're eligible for the Cruise Privileges Program, which offers perks like $100-$500 in onboard ship credit, spa vouchers, a bottle of Champagne, shore excursion credits, or a private ship tour.
Rental Cars
Booking a rental car on Amex Travel is relatively simple, you just need to input your pickup and drop-off times and location.
You'll see rental car prices listed in cash and points, with points worth 0.7 cents each.
The rental car booking process allows you to pay now or later, but be sure to read the terms and prices carefully before continuing.
As these are third-party bookings, you may forego your rental car elite status benefits, so you won't get perks like free upgrades and may need to wait in line to pick up your vehicle.
To make the most of your rental car booking, consider using Pay with Points, which can be a money-saving option if you prefer not to spend cash.
Cruises
You can book cruises on the Amex Travel portal in a relatively simple way. Just type in your intended destination, a cruise line, and a sailing date to begin your search.
After starting the search, you can narrow down the exact itinerary and departure location to find the perfect cruise for you. The payment process is identical to every other travel method, allowing you to redeem points, pay in cash, or use a mix of both.
If you choose to redeem Membership Rewards, you can do so for 0.7 cents per point. This may not be the highest valuation, but it can be a money-saving option if you prefer not to spend cash.
As a Platinum or Centurion cardholder, you can take advantage of the Cruise Privileges Program for extra benefits on bookings of five nights or more. This program offers an up to $300 per stateroom onboard credit redeemable for dining, spa treatments, and more.
Other unique amenities, such as premium wines, may be available depending on your chosen cruise line. To qualify for the benefits, the card member must be cruising.
Canceling a Trip
You can cancel a trip booked with Amex rewards points, provided you booked a refundable ticket.
Cancellations are subject to the airline's fare rules agreed to at the time of booking.
You'll want to ensure that you booked a refundable ticket just in case you need to cancel.
It's always a good idea to double-check the airline's policies before booking to avoid any hassle down the line.
Earning and Redeeming
You can earn Amex points through purchases on your American Express card, which can be redeemed for travel, gift cards, or cash off your balance due. The higher-tier cards offer more points, especially on travel.
Each level of Amex earns points on purchases, with rotating deals available at specific retailers. Green cardholders earn 3x points on transactions involving restaurants, travel, and transit, among other benefits.
Travel-specific points earning for American Express Gold cardholders includes 4x points on restaurants and 3x points on flights booked through AmEx Travel. Gold cardholders also get access to member pricing of the Hotel Collection.
Amex Platinum cardholders have a significant increase in travel perks, including a $200 annual airline fee credit and a dedicated Platinum customer service line.
The best way to redeem your Amex points is by booking flights and hotels, especially on airlines like Emirates, Etihad, Singapore, or British Airways.
Here are some travel purchases that are eligible for Pay With Points:
- Flights.
- Prepaid hotels — including Fine Hotels & Resorts on eligible cards.
- Prepaid rental cars.
- Cruises.
- Vacation packages.
You'll earn Membership Rewards points or miles when you use your Amex points to book directly with an airline or hotel, but generally, you won't earn points on flights or hotels that you paid for with points.
Membership Rewards carry a fixed value when redeemed through AmEx Travel, with a value of 1¢ per point for flights and 0.7¢ per point for hotels, rental cars, packages, vacation rentals, and cruises.
Benefits and Considerations
Booking through American Express Travel can be a convenient option, but it's essential to consider a few things. Amex Travel may not always offer the best value for your points, with a typical redemption rate of 0.7 to 1 cent per point.
Paying with points on Amex Travel can be less rewarding than transferring points to airline or hotel loyalty programs. If you're looking to maximize your points value, you may want to explore other options.
You can stack points programs by paying in full with your card to earn points through programs like Bonvoy and Hilton Honors. This can be a great way to boost your rewards earnings.
Additional Considerations
Booking through Amex Travel may not always provide the best value, especially when it comes to redeeming points.
You can get a better value by transferring points to airline or hotel loyalty programs, which can be worth up to 2 cents per point.
Prices on Amex Travel may not be the most competitive, so it's a good idea to check other platforms like Google Flights before booking your travel.
Booking directly with hotels is also advised if you're looking to utilize elite status benefits.
Changing your upcoming trips booked through Amex Travel can get complicated and may incur change and cancellation fees of around $75.
You'll need to make a phone call to make changes, and flight credit vouchers from cancellations can only be used for rebooking through Amex Travel via phone.
On the positive side, Amex Travel allows a 24-hour cancellation window for most reservations.
Booking flights through the site still qualifies for earning miles and status with airline loyalty programs.
Trip Cancellation Insurance
Some American Express cards offer trip cancellation insurance, which can be a lifesaver if you need to cancel or interrupt your trip due to unforeseen circumstances.
Eligibility for this benefit varies by card, so it's essential to check your specific card's benefits. The Centurion Card, Platinum, and Delta, Hilton, and Marriott cards are among those that offer this protection.
Trip cancellation insurance can provide financial reimbursement if you need to cancel your trip, but be aware that terms, conditions, and limitations apply.
Cards and Programs
If you're an American Express cardholder, you're in luck - you have access to a range of exclusive travel benefits through the American Express Travel portal.
The International Airline Program is a great perk for Platinum and Centurion cardholders, offering discounts on premium-cabin fares to international destinations with over 30 airlines.
Cardmembers can earn 5x Membership Rewards on flights when paying with the Amex Platinum or Business Platinum Card, and with the Business Platinum Card, you can get 35% of redeemed points back on eligible tickets purchased entirely or partially with Membership Rewards points.
To qualify for the International Airline Program, cardmembers must be traveling, and tickets are non-refundable unless otherwise indicated.
The Cruise Privileges Program is another great benefit, offering up to $300 per stateroom onboard credit redeemable for dining, spa treatments, and more, to Amex Centurion Card, Business Platinum Card, and Amex Platinum cardmembers.
You can use any American Express credit card that participates in the Membership Rewards program to pay with points through the Amex Travel portal.
Here are some American Express cards that offer a points rebate when using Pay With Points to pay for flights through American Express Travel:
- The Business Platinum Card from American Express
- American Express Business Gold Card
The American Express Travel portal has more than a dozen airline and hotel transfer partners, so you can transfer your Amex points to an airline or hotel loyalty program.
Frequently Asked Questions
Do you have to book through Amex Travel to get 5X points?
To earn 5X points, you can book flights directly from airlines or through American Express Travel, but not through other travel booking websites. Booking through American Express Travel is one option to earn 5X points on flights.
Does Amex give a discount on flights?
Yes, American Express Travel offers special fares on flights with over 20 global airline partners, providing Cardmembers with incredible value. Check with American Express for exclusive discounts and offers on your next flight.
Sources
- https://thepointsguy.com/loyalty-programs/amex-travel-guide/
- https://awardwallet.com/blog/complete-guide-to-the-american-express-travel-portal/
- https://www.going.com/guides/american-express-travel
- https://www.nerdwallet.com/article/travel/how-to-use-amex-pay-with-points-to-book-travel
- https://point.me/c/insights/how-to-use-amex-points-to-book-flights-and-travel
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