Understanding American Express Credit Cards

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American Express credit cards are known for their premium rewards and benefits, but they can also be quite expensive. The annual fee for an American Express credit card can range from $0 to $550, depending on the card.

American Express offers a range of credit cards to suit different needs, from cash back and travel rewards to business and personal cards. There are over 20 different American Express credit cards available, each with its own unique features and benefits.

The most popular American Express credit cards include the Platinum Card and the Gold Card, both of which offer high-end rewards and benefits. However, these cards come with high annual fees and require good credit to be approved.

How American Express Credit Cards Work

American Express credit cards are issued by American Express and processed on the American Express network, giving the company control over both issuance and processing.

American Express is a publicly traded company in the financial services industry, competing with other companies like Mastercard and Visa. It offers both credit lending and network processing services.

American Express cards are accepted at 12.2 million businesses in the U.S., and globally, it's accepted at 60 million businesses.

Definition and Example

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American Express issues and processes prepaid, gift, credit, and charge cards to consumers, small businesses, mid-sized companies, and large corporations worldwide. Businesses around the world accept payments on American Express cards, similar to payments processed by Visa, Mastercard, and Discover.

American Express is both a card issuer and an acquiring bank, which means it receives revenue from cardholders and businesses that accept their cards. This sets it apart from other major credit card companies like Visa and Mastercard.

You may have heard American Express referred to as "Amex" in informal conversations. This nickname is a common shorthand way to refer to the company.

Some popular American Express cards include The Platinum Card from American Express, the Blue Cash Everyday Card from American Express, and the Delta Skymiles Blue Card from American Express. These cards are just a few examples of the many options available to consumers.

How It Works

American Express cards are accepted at 12.2 million businesses in the U.S., which is a significant number of merchants who accept the card.

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You can use your American Express card to make purchases at these businesses, from small local shops to large retailers.

American Express operates a card network that allows its cards to be accepted at these businesses.

Globally, American Express is accepted at 60 million businesses, which is a substantial payment footprint.

In comparison, Visa and Mastercard have a stronger payment footprint globally, with acceptance at 80 million businesses.

American Express cards are a convenient way to make purchases, and with its acceptance at millions of businesses worldwide, you can use it to buy what you need, wherever you are.

Card Features and Benefits

American Express cards are known for their high-quality customer service, ranking number one in J.D. Power's 2020 U.S. Credit Card Satisfaction Study. This means you can expect excellent support when you need it.

Amex cards offer a host of rewards, perks, and cash back on purchases, making them a great option for those who want to earn something back on their spending. However, you'll need to pay the balance on Amex charge cards in full each month, which prevents you from running up high interest charges.

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Some Amex cards don't have any predetermined spending limits, giving you more flexibility with your spending. However, you can't get an Amex card without at least a good (670 or higher) credit score, so make sure you meet this requirement.

Here are some benefits of American Express cards:

  • High-quality customer service
  • Rewards, perks, and cash back on purchases
  • No predetermined spending limits on some cards

Additional

American Express cards offer a range of benefits, but they also come with some additional fees.

Some American Express credit cards have a credit line increase fee, so if you apply for and get approved for a higher credit limit, you'll get a slight fee.

If you need a replacement card because you lost yours, but you need it immediately, there is an express card delivery fee based on the type of card you have.

Some American Express cards levy a fee if you need paper statements or additional statements.

There are certain American Express cards that charge a fee if you speak with an agent over the phone to redeem your card-related rewards.

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Some cards charge a fee to set up or a monthly maintenance fee, especially if you have a secured credit card to help you improve your poor credit history.

Here are some of the additional fees you might find on your American Express statement:

Card Features and Benefits

American Express cards often come with a balance transfer fee, which can be a percentage of the total amount you transfer, usually around 4%.

Some cards may charge a balance transfer fee, so it's essential to check the terms before making a move.

You can expect to pay a foreign transaction fee of around 3% of your total purchase if you conduct any international transactions.

If you're planning a foreign trip, be aware that your credit card might also charge a fee to convert the currency.

American Express has 14 different types of credit cards, and while they offer various benefits, be prepared for a range of unexpected fees.

Some cards may charge a balance transfer fee, which can be a significant additional cost to consider.

Cash Advance

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You can expect to pay a cash advance fee between 2% and 5% of the total amount you withdraw.

This fee is in addition to a higher interest rate on your cash advance, which can add up quickly.

You may also incur ATM fees for withdrawing cash from an out-of-network ATM.

Expedited Payment

Making an expedited payment with American Express can be a convenient option, but be aware that it may come with an additional fee. This fee is charged when you make an expedited payment over the phone with a customer service agent.

You can avoid this extra charge by exploring alternative payment options, such as making a payment in person or through the American Express website.

Challenging an Incorrect Charge

Challenging an incorrect charge can be a frustrating experience, but it's essential to know your options.

If you were charged incorrectly by your credit card company, reach out to their customer service first. They might be able to help resolve the issue, reverse the charge, or explain why it was there.

If contacting customer service doesn't help, you can try disputing the charge with your credit card company.

Cardholder and Merchant Revenue

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American Express earns most of its income from merchant fees, which are higher than those charged by its competitors. In 2018, the company offered its largest cut to merchant fees in 20 years to raise acceptance of its cards.

The average American Express cardholder is relatively wealthy, which makes it worth the increased fees to merchants to get these customers in the door. American Express card members tend to spend more per transaction than other credit card users and buy more frequently.

The company's strategy of charging higher fees to merchants has paid off, with cardmembers charging $1.46 trillion, creating a huge amount of revenue for American Express.

Cardholder Revenue

American Express's cardholder revenue is a significant source of income for the company. With tens of millions of cardholders, the potential for interest charges and fees is substantial.

Tens of millions of cardholders carry a balance, generating interest for the company. This revenue stream is further boosted by late payers who incur late fees and penalty interest.

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The company's 80.2 million cardholders charged $1.46 trillion in 2024, providing a massive pool of revolving credit. This is a staggering amount of money that can be leveraged for interest charges.

Premium cards with annual fees are another way American Express generates revenue. Annual fees can reach up to $695 for publicly available cards and $5,000 for the invitation-only Centurion card.

The Centurion card also comes with a one-time initiation fee of $10,000, making it a lucrative option for those who can afford it.

Merchant Revenue

American Express earns most of its gross income from merchant fees, also known as "discount revenue". This is because it charges higher fees than its competitors.

The company offered its largest cut to merchant fees in 20 years in 2018, which helped raise acceptance of its cards.

Merchants are willing to accept American Express and pay the higher fees because its cardholders are relatively wealthy and tend to spend more per transaction.

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American Express card members charge $1.46 trillion on average, generating a huge amount of revenue for the company.

In the past, American Express cards charged no interest, requiring cardholders to pay their bills in full every month to avoid account closure and collections.

With the introduction of the Blue Cash and related cards, as well as the Pay Over Time feature on Green, Gold, and Platinum cards, American Express now aims to hook cardholders too, in addition to merchants.

Card Types and Partnerships

American Express cards are issued by American Express and processed on the American Express network, giving it a unique position in the industry.

American Express offers both credit lending and network processing services, making it a broad competitor in the financial services industry. It's a publicly traded company, which means it's accountable to shareholders and subject to market fluctuations.

The company has its own processing network that competes with Mastercard and Visa, and its most comparable competitor is Discover Financial Services.

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American Express has partnerships with other financial institutions, such as Wells Fargo in the U.S. and Banco Santander in Mexico, to issue its cards. These partnerships allow American Express to expand its reach and offer its cards to a wider audience.

Some notable partnerships include co-branded cards with Delta Air Lines, Hilton Hotels, and Amazon, which provide additional benefits and services to cardholders. These partnerships also offer expanded options for redeeming rewards and additional credit card perks.

American Express works with various partners to provide additional benefits and services, including:

  • Delta Air Lines
  • Marriott International
  • Hilton
  • British Airways
  • Amazon
  • PayPal

National Expansion

American Express expanded its reach nationwide by affiliating with other express companies, railroads, and steamship companies. This strategic move helped the company grow its network and establish a strong presence across the country.

In 1857, American Express launched a money order business to compete with the United States Post Office's money orders. This marked the company's entry into the financial services sector.

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J. C. Fargo's trip to Europe in 1888 or 1890 was a turning point for American Express. He returned frustrated and infuriated, realizing the limitations of traditional letters of credit.

The American Express Traveler's Cheque was launched in 1891 in denominations of $10, $20, $50, and $100. This innovative solution revolutionized international travel and commerce.

By honoring letters of credit issued by various banks during World War I, American Express demonstrated its commitment to assisting stranded travelers. This act of kindness earned the company the British government's appointment as its official agent.

American Express played a crucial role in delivering relief parcels to British prisoners of war during World War I. Their employees even went into camps to cash drafts and arrange for prisoners to receive money from home.

By 1915, American Express had established a travel division and its first travel agency. This marked the beginning of the company's expansion into the tourism sector.

Types of Cards

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American Express issues a wide range of cards to cater to different needs. American Express cards are issued in three main categories: personal, business, and corporate.

Personal cards are the most common type of American Express card. They are designed for individual use and can be used for daily expenses, travel, and other personal needs.

Business cards are designed for entrepreneurs and small business owners. They offer rewards and benefits tailored to business expenses, such as travel and office supplies.

Corporate cards are designed for large corporations and offer advanced features and rewards for frequent business travelers and high-spending companies.

Partnerships

American Express has a range of partnerships that make its credit cards more appealing to consumers. These partnerships can provide additional benefits, such as earning frequent flyer miles or redeeming rewards.

One notable partnership is with Delta Air Lines, which allows cardholders to earn miles redeemable on Delta flights. This is just one example of how American Express collaborates with other companies to enhance its credit cards.

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American Express also has partnerships with major hotel chains, including Marriott International and Hilton. These partnerships can provide cardholders with exclusive perks, such as room upgrades or free nights.

In addition to these partnerships, American Express has collaborations with e-commerce giants like Amazon and PayPal. These partnerships can make it easier for cardholders to earn rewards or redeem points.

Here are some of the current partnerships American Express has with other companies:

  • Delta Air Lines
  • Marriott International
  • Hilton
  • British Airways
  • Amazon
  • PayPal

Frequently Asked Questions

What do the different American Express cards mean?

American Express offers a range of cards catering to different spending needs, including high-end travel and dining cards, points cards for everyday spending, and cash back cards. Understanding the type of card you need can help you make the most of your rewards and benefits.

Which American Express card is the best?

The best American Express card depends on your needs, with options ranging from cash-back rewards to luxury travel and dining benefits. For a general recommendation, the Blue Cash Preferred Card is a top choice for many users.

James Hoeger-Bergnaum

Senior Assigning Editor

James Hoeger-Bergnaum is an experienced Assigning Editor with a proven track record of delivering high-quality content. With a keen eye for detail and a passion for storytelling, James has curated articles that captivate and inform readers. His expertise spans a wide range of subjects, including in-depth explorations of the New York financial landscape.

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