Why Can't I Send Money on Apple Pay and Resolve Issues

If you're having trouble sending money on Apple Pay, it's probably because you haven't added a debit or credit card that supports person-to-person payments.

To resolve issues, try checking if your card is eligible for Apple Cash, which allows you to send and receive money with friends and family.

If you're having trouble sending money on Apple Pay, there are several things you can try.

First, try restarting your device. This simple step can often resolve the issue. If restarting doesn't work, try verifying your identity. This may require providing Apple with information about yourself, which can be done through the Wallet app.

Make sure the recipient meets all the Apple Cash requirements, including being an adult U.S. citizen with the latest version of iOS or watchOS. If they don't meet these requirements, you'll receive a message via Messages.

You may have also hit your weekly limit. Apple Cash users can only send and receive up to $10,000 within a seven-day period, while those on an Apple Cash family plan can only send or receive $2,000 over a seven-day period.

If you're trying to send money from your debit card in Wallet using Apple Cash, and you see a message that the payment couldn't be completed because it was declined by your bank, contact your bank or card issuer.

Here are some common issues and their solutions:

If you've tried all of these steps and still can't send money, it's possible that there's an issue with your bank or card issuer. In this case, contact them for assistance.

Account restrictions can be a real bummer, especially if you're trying to send money on Apple Pay.

If you've exceeded your daily or weekly spending limit, you won't be able to send money on Apple Pay.

Apple Pay has a daily limit of $1,000 and a weekly limit of $2,500, so if you've reached either of these limits, you'll need to wait until the next day or week to send more money.

Additionally, if your account has been flagged for suspicious activity, you may also encounter restrictions on sending money on Apple Pay.

Disputing Apple Cash Transactions can be a challenge, but it's not impossible. The Fair Credit Billing Act protects credit and debit card transactions, but it doesn't apply to peer-to-peer money transfer services like Apple Cash.

If you suspect a fraudulent transaction, you can dispute it if the payee hasn't yet accepted the money. This is the only time you can dispute an Apple Cash transaction.

You can dispute the initial transaction to fund your Apple Cash account, but this would be considered a payment card transaction, not a peer-to-peer transaction. This is because your Apple Cash account is tied to a debit card.

To dispute the funding transaction, you'll need to explain the situation to your bank and convince them that the fraud happened on a debit card, even though the transaction occurred through the Cash app.

If you're under 18 and part of Apple Cash Family, your account might be locked or have restrictions on who you can send money to. The family organizer has control over your account.

To get help with a transaction or payment, contact an Apple Cash Specialist at Green Dot Bank.

If you reach your limit, don't worry, there's a way to manage your Apple Cash balance. You can learn about the different limits associated with sending, receiving, holding, and transferring Apple Cash.

If you hit your Apple Cash limit, you'll need to take action to avoid any inconvenience. You can read about the different limits associated with sending, receiving, holding, and transferring Apple Cash.

To access this information, simply click on the link to "Learn about Apple Cash limits".

Sometimes, sending money through Apple Cash can be a frustrating experience, but there are some common issues that might be causing the problem. Restarting your device after each step can often get payments working again.

If you're still having trouble, it's possible that you or the recipient may need to verify your identity with Apple. This requires providing some personal information, which can be done from the Wallet app.

To receive money, you also need to meet certain requirements, just like the sender. This means being an adult U.S. citizen with the latest version of iOS or watchOS.

You may have hit your weekly limit, which is $10,000 for individual Apple Cash users, or $2,000 for those on an Apple Cash family plan. These limits apply to both sending and receiving money within a seven-day period.

If your bank is declining the payment, it's best to contact the bank or the company that issued you the card to resolve the issue.

Here are some common issues that might be causing the problem, along with some potential solutions: