Nectar Mattress is an online mattress company that offers direct-to-consumer sales of mattresses and other sleep products. Nectar is headquartered in San Francisco, California. The company was founded in 2014 by Mattress Firm veterans (and brothers) Brian and also Joe Dobson, and Graham Kim.
Nectar operate[s] under a simple but powerful belief: everyone deserves a good night's sleep. Nectar's mission is to provide the most comfortable mattress possible at the best value for customers. Nectar mattresses are made in the USA with high-quality materials and construction, and are designed to provide a combination of support, pressure relief, and comfort.
Nectar ships mattresses to all 50 states in the US, as well as to Canada, the UK, and Ireland. All Nectar mattresses are shipped for free, and delivery typically takes 3-5 business days. Nectar also offers a "White Glove" delivery service for an additional charge, which includes delivery, set-up, and removal of the old mattress.
How much does shipping cost for nectar mattress?
Nectar is an online mattress company that offers free shipping to anywhere in the contiguous United States. They also have a very generous return policy, offering a full refund within the first 365 days of purchase. Shipping to Hawaii or Alaska will cost an additional $125.
Nectar's mattresses are compressed and shipped in a box. They offer a white-glove delivery service for an additional fee of $149, which includes in-home assembly and old mattress removal. This service is not available in Alaska or Hawaii.
Nectar's mattresses are made of high-density foam and they offer a firmness level of 7.5 out of 10. They also have a layered construction that includes a gel memory foam layer, a latex-like comfort layer, and a support base.
The Nectar mattress is a great option for those who are looking for a mattress that is affordable and has a very generous return policy. The free shipping and white-glove delivery service are also great perks.
What type of shipping does nectar mattress use?
Nectar Mattress ships their mattresses using FedEx. All mattresses are shipped for free, and will arrive within 3-5 business days. Shipping times may vary depending on your location.
How do I track my nectar mattress shipment?
The first step is to contact the company you ordered the mattress from and inquire about the current status of your shipment. The company should be able to give you a tracking number for your mattress, which you can then use to track the progress of your shipment online.
Assuming your mattress was shipped via a major carrier like UPS or FedEx, you can simply enter the tracking number into their respective websites and get detailed information about the location and estimated delivery date of your mattress. If the mattress was shipped via a smaller carrier or shipping service, you may need to contact them directly to obtain tracking information.
Once you have the tracking information for your mattress, you can typically check on the status of the shipment at any time online or via the phone. This can give you peace of mind and help you plan accordingly for the arrival of your new mattress.
What do I do if my nectar mattress is damaged during shipping?
There are a few things you can do if your nectar mattress is damaged during shipping. First, you can file a claim with the shipping company. This is the most important thing you can do, as it will help you get compensated for the damage. Second, you can contact Nectar directly and let them know about the damage. They may be able to help you get a replacement or fix the damage. Finally, you can take pictures of the damage and post them online to warn other consumers. This can help prevent others from going through the same experience.
What do I do if my nectar mattress doesn't arrive?
If you have ordered a nectar mattress and it does not arrive when expected, there are a few things you can do in order to track down your missing mattress.
First, check your order confirmation email or any other correspondence you have from nectar to find out the expected delivery date. If the mattress was supposed to be delivered on a specific date and it is now past that date, contact nectar customer service.
If you do not have a delivery date, but your mattress still has not arrived, reach out to nectar customer service and they will be able to give you more information about where your mattress is and when you can expect it to arrive.
It is also a good idea to check the tracking information for your mattress if you have it. This can give you more information about where your mattress is and when it was last updated in the shipping process.
If you have followed all of these steps and you still cannot find your mattress, reach out to nectar customer service for further assistance.
For your interest: How to Get Urine Out of a Mattress When Dry?
How do I contact nectar mattress customer service about shipping?
Assuming you would like an answer to the question above:
The best way to contact Nectar Mattress customer service regarding shipping is by either calling them at 1 (888) 811-5053 or by sending them an email at [email protected]. You can also find their contact information on their website under the "Contact Us" page.
Frequently Asked Questions
How long does a nectar mattress take to ship?
3-5 business days
Why buy a nectar mattress from nectar?
There are a few reasons to consider purchasing a nectar mattress: the company is experienced and passionate about creating high-quality mattresses, they ship quickly and their prices are unbeatable. Additionally, nectar offers a no-questions-asked150-day return policy, so you can be sure you’re getting the perfect mattress for your needs.
What is nectar White Glove Service?
Nectar White Glove Service is our special service that offers delivery and setup of your new mattress right to your door. We’ll also help remove your old mattress, making the transition as easy as possible. With this option you can hit the ground running and enjoy the best night’s sleep ever!
Is nectar here for You?
Nectar Support is available seven days a week, and are staffed with sleep rock stars who are going to alleviate any questions or concerns you may have at any point in this process. So what are you waiting for? Try a Nectar now.
How long does it take to return a nectar mattress?
To initiate the return process for an opened Nectar mattress, you need to have had it for between 30 and 365 days after delivery.
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