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Enterprise charges your credit card at the time of rental, which is usually at the beginning of your rental period. This is to ensure that you have a valid payment method on file.
If you're using a credit card, Enterprise will run a hold on your card for the estimated rental charges, which typically includes the rental fee, taxes, and any additional fees such as insurance or fuel. This hold can last for up to 30 days after your rental period ends.
Enterprise Security Deposit Amount
The total security deposit will depend on several factors, including the vehicle type and pickup location.
For an economy car at Minneapolis-Saint Paul International Airport, the deposit is 20 percent of the rental cost, which in our test price was $44.
Renting a luxury vehicle will require a larger deposit, but the exact amount is not specified in the article.
If you pick up a rental car at an airport and cannot produce a return airline ticket, Enterprise will hold an additional $200.
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The total hold for an economy car in downtown Boston is $550, which includes the rental cost of $300 and a $250 deposit.
Enterprise will typically authorize a hold for 120 percent of the rental, which breaks down to the cost of the rental plus a 20-percent security deposit for incidentals.
Payment and Refund Information
Enterprise charges your card 24 hours before your scheduled rental pickup time. This allows for any additional fees or charges to be processed in a timely manner.
If you need to cancel your reservation, you can do so up to 24 hours before pickup without incurring any fees. However, if you cancel within 24 hours of pickup, you may be charged a one-time cancellation fee.
Enterprise will refund any prepaid amounts due to you if your rental is cancelled or terminated early. Refunds are typically processed within 5-7 business days.
When Deposits are Returned
If you rent with a credit card, Enterprise releases the hold on your account immediately when you return the vehicle, and the security deposit portion of the hold disappears.
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The company will refund your security deposit in full, provided there are no additional charges for fuel replacement, late return, or other incidentals.
It can take up to 10 days for funds to reappear in your bank account if you rent with a debit card and return the vehicle undamaged and on time.
Enterprise will issue your security deposit refund by check if you pay with cash, which you can receive by mail or pick up at the rental location.
If you don't get your security deposit back from Enterprise within the expected time frame, you can call 844-377-0169.
Final Payment Timeline
The final payment timeline for Enterprise vehicle reservations is typically due at the time of vehicle pickup, but can vary depending on the specific terms of your booking.
If you're unsure about the payment schedule, don't worry, it's automatically charged to the credit card used at the time of booking, unless otherwise arranged.
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For prepaid reservations, the full amount is charged at the time of booking, and you'll be able to see the total, including taxes and service fees, on the website.
If you've made a deposit, be sure to pay it back 10 days before the final payment is due, or 5 days prior to your credit card expiration date, to avoid any issues.
Non-refundable deposits, on the other hand, won't be returned if you cancel your booking after the specified cutoff date.
Auto Payment and Credit Card Charging
Enterprise charges your card automatically for the rental amount, and they also put a hold on your account to cover potential extra fees or damages.
This hold amount is released once the vehicle is returned in good condition and all dues are settled.
The hold amount is not the same as the final bill, and you should monitor your credit card transactions after the rental period to ensure everything aligns with the rental agreement.
Enterprise will automatically deduct any outstanding charges, such as late returns or damages, from the hold amount.
Additional Charges and Fees
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Tax Recovery Charges & Service Fees are a line item on your billing statement, encompassing estimated taxes paid to governmental authorities and additional fees like resort or cleaning fees.
These fees are separate from charges directly assessed by the hotel or rental location, such as miscellaneous charges incurred during your stay.
The Tax Recovery and Service Fee Breakdown includes estimated taxes, resort fees, cleaning fees, and service fees.
Service fees are compensation for booking and rental services, and vary based on location and booking method.
Here's a breakdown of potential fees you might encounter:
- Estimated taxes paid to governmental authorities
- Resort fees (if staying at a hotel property)
- Cleaning fees (for vehicle cleanliness and preparation)
- Service fees (compensation for booking and rental services)
It's essential to review your billing information carefully to understand the total cost of your reservation, including these additional charges and fees.
Other Charges and Holds
Enterprise Rent-A-Car transactions on your credit card statement can appear in various ways, depending on the specific transaction and how it was processed.
Some common descriptors you might see for Enterprise Rent-A-Car charges include ERAC TOLL 1TXPG5, Pos Adjustment - Cr Enterprise Rent-a-, ERAC TOLL 29L08R, and ERAC TOLL 357255565. These are just some examples, and the exact descriptor on your credit card statement may vary.
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A credit card hold is a temporary freeze of a specific amount of your available credit limit, typically varying based on the rental duration and the type of vehicle, as well as the rental location's policies and your own credit card's terms and conditions.
Here are some common examples of hold amounts:
- ERAC TOLL 1TXPG5
- Pos Adjustment - Cr Enterprise Rent-a-
- ERAC TOLL 29L08R
- ERAC TOLL 357255565
This hold amount is not a charge on your account, but it does reduce your available credit. It's essential to ensure that you have enough credit limit to accommodate this hold, as well as any other purchases you plan to make.
Other Ways This Charge Can Appear
Enterprise Rent-A-Car transactions on your credit card statement can appear in various ways, depending on the specific transaction and how it was processed. This can sometimes cause confusion, especially if you're not expecting a charge from Enterprise Rent-A-Car.
Some common descriptors you might see for Enterprise Rent-A-Car charges include ERAC TOLL 1TXPG5, Pos Adjustment - Cr Enterprise Rent-a-, ERAC TOLL 29L08R, and ERAC TOLL 357255565. These are just a few examples of how the charge might appear on your statement.
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It's worth noting that the exact descriptor on your credit card statement may vary. If you ever have a question about a specific charge, you can usually find more details in your Enterprise Rent-A-Car account's order history or contact Enterprise Rent-A-Car customer support for assistance.
To keep track of your charges, it's a good idea to regularly review your credit card statements, especially after renting a vehicle from Enterprise Rent-A-Car.
Credit Holds Work
A credit card hold is a temporary freeze of a specific amount of your available credit limit, typically used when renting a vehicle from a company like Enterprise.
This hold is not a charge on your account, but it does reduce your available credit, so make sure you have enough credit limit to accommodate this hold and any other purchases you plan to make.
The hold amount varies based on the rental duration and the type of vehicle, and may also be influenced by the rental location's policies and your own credit card's terms and conditions.
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The hold is usually released once the vehicle is returned and the final charges are settled, but the time it takes for your available credit to reflect this release can vary from a few days to a couple of weeks, depending on your bank's policies.
Here are some key things to know about credit card holds:
- The hold amount typically varies based on the rental duration and the type of vehicle.
- It may also be influenced by the rental location’s policies and your own credit card’s terms and conditions.
Frequently Asked Questions
What time does Enterprise charge for another day?
Enterprise charges for an additional day if you return the vehicle 2 ½ hours or more after the initial rental period ends. After-hours returns will be checked in the next business day.
Sources
- https://blog.autoslash.com/how-much-does-enterprise-hold-on-your-card/
- https://www.topcardbonus.com/blog/reserving-a-vehicle-when-does-enterprise-charge-your-credit-card/
- https://www.simplywise.com/whats-this-charge/enterprise-rent-a-car
- https://www.topcardbonus.com/blog/renting-with-enterprise-navigating-the-credit-card-hold-process
- https://www.notion.com/pricing
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