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Discover Card started in 1985 as a credit card company that rewarded customers with cashback on their purchases.
The idea behind Discover Card was to offer a more straightforward and transparent credit card experience, with no annual fees and no rotating categories for cashback rewards.
The first Discover Card was launched on June 24, 1985, and it quickly gained popularity due to its unique features.
Over time, Discover Card continued to evolve and expand its services, including the introduction of online banking and mobile payments in the late 1990s.
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Early History
Discover Card started out as a department store card, which explains why it took some time for other businesses to accept it.
The company's cashback program, introduced by skipping annual fees, became the basis for modern cashback opportunities offered by other card issuers.
It was a bold move that helped Discover establish itself in the market.
Discover took several years to gain a leading position among other card networks, but it finally achieved this status.
Since 2007, Discover has been an independent company, continuing to attract new customers and introduce new products.
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Industry Emerges
The idea of a credit card didn't begin with Diners Club, but it was a significant improvement on what already existed. Department stores and oil companies started offering metal charge plates and "courtesy cards" in the 1920s, but these cards were only accepted by the merchants that issued them.
Diners Club aimed for mass acceptance with its cardboard credit cards, charging merchants a 7% fee on each transaction. It promised cardholders convenience and a status symbol, and by its first anniversary, it had attracted 42,000 members.
The first internationally accepted charge card was Diners Club by 1953, and it wasn't until 1958 that major companies like American Express and Bank of America joined the competition.
Here's a brief timeline of the early days of credit card networks:
By the 1970s and '80s, the logo on your card affected where it might be accepted, but as merchant acceptance became ubiquitous, issuers began adding new perks to their cards to compete.
Business Developments
In October 2004, the Supreme Court of the United States chose not to review a ruling in Discover's favor that challenged exclusionary policies of Visa and MasterCard, stating that MasterCard and Visa were violating antitrust regulations.
This ruling allowed Discover to strike its first deal to have its cards issued by another financial institution, GE Consumer Finance, which began to issue credit cards for retailer Walmart and its wholesale warehouse stores, Sam's Club.
Transactions were processed on the Discover Network, and Sam's Club exclusively accepted Discover for many years, but since November 2006, it has also accepted MasterCard for purchases.
In April 2014, Walmart announced that they were ending their relationship with Discover and would begin converting all Discover-branded cards to Mastercard beginning in June 2014.
HSBC has issued Discover-branded credit cards processed through the Discover Network since its acquisition of card issuer Metris in late 2005.
Metris had originally signed an agreement with Discover in September 2005, three months prior to the HSBC acquisition.
In September 2012, Discover was ordered to pay over $200 million in fines and customer reimbursements to settle accusations by U.S. federal regulators that it had engaged in deceptive telemarketing tactics.
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Discover Card
Discover Card has a rich history that dates back to 1986 when Sears introduced it as one of the first cash-back cards in the U.S. The card quickly gained popularity by offering consumers a small rebate on all their purchases.
Sears' innovative approach to credit cards was a game-changer in the industry, and Discover Card effectively dealt with competition by completely skipping annual fees and providing a cashback program. This solution became the basis for the modern cashback opportunities offered by other card issuers.
Discover's cashback program was a key factor in its success, and it took several years for the card to establish its leading position among other card networks. Today, Discover is an independent company that continues to gain customers and introduce new products.
Here's a brief timeline of Discover Card's history:
- 1986: Sears introduces the Discover card, one of the first cash-back cards in the U.S.
- 1997: Dean Witter Reynolds is acquired by Morgan Stanley, becoming responsible for the Discover card.
- 2004: The Supreme Court rules in Discover's favor, allowing banks to issue Discover cards even if they also issue Visas and MasterCards.
- 2007: Discover becomes an independent company.
- 2008: Discover Financial Services purchases the Diners Club network from Citigroup for $165 million.
Innovations and Rewards
Rewards programs paved the way for credit card rewards, starting with the S&H Green Stamps program in the 1930s and expanding to airline affinity programs in 1981.
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Credit cards began issuing their own multipurpose rewards programs, including cash-back rewards, launched by Discover in 1986, and American Express' Membership Miles in 1991. These programs offered a wide range of redemption options, uses, and values, driving demand among consumers to acquire the latest rewards cards.
Discover introduced the first cash-back card in the U.S. in 1986, offering consumers a small rebate on all their purchases. This innovation sparked a competition among issuers to offer sign-up bonuses, frequent flier miles, and other enticements.
The Discover card's benefits included no annual fees, higher credit limits, and exclusive deals like paying customs duty fees. However, Sears' exclusionary practices and lack of acceptance by many merchants initially hindered Discover's growth.
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What Makes Discover Cards Special?
Discover cards were special because they carried no annual fees, a feature that was unusual at the time but is now more common.
Another attractive benefit was that they often had higher credit limits than Visa and Mastercard.
Sears took their benefits further by introducing "cash-back bonuses" on purchases, which was a unique selling point.
The Discover card was also exclusive to Sears, and customers could use it to pay their customs duty fees, a feature that no other credit card offered at the time.
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Credit Card Rewards Programs Began
Credit card rewards programs began with the introduction of airline affinity programs in 1981, starting with American Airlines' frequent flyer program. This was a significant milestone in the evolution of credit card rewards.
The S&H Green Stamps program, which allowed consumers to collect stamps and trade them for items from the S&H catalog, paved the way for modern rewards programs. This type of collect-and-redeem rewards program was popular in the past, but credit card rewards have become more complex and desirable.
In 1986, Discover launched the first cash-back rewards program, offering consumers a small rebate on all their purchases. This innovation sparked competition among issuers, who began adding new perks to their cards to compete.
The first multipurpose rewards programs were launched by credit cards, including American Express' Membership Miles (later renamed Membership Rewards) in 1991. These programs offered a wide range of redemption options, uses, and values, driving demand among consumers to acquire the latest rewards cards.
Here's a brief timeline of key milestones in the development of credit card rewards programs:
- 1981: American Airlines introduces the first airline affinity program, the frequent flyer program.
- 1986: Discover launches the first cash-back rewards program.
- 1991: American Express introduces Membership Miles, later renamed Membership Rewards.
Sources
- https://en.wikipedia.org/wiki/Discover_Card
- https://www.nerdwallet.com/article/credit-cards/history-credit-card
- https://www.forbes.com/advisor/credit-cards/history-of-credit-cards/
- https://rates.fm/cards/what-is-a-discover-card-everything-you-need-to-know/
- https://www.gobankingrates.com/credit-cards/advice/history-discover-card/
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