What's the Difference of Contract Contracting a MSSP and In-House Security

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Contracting a Managed Security Service Provider (MSSP) can be a game-changer for businesses looking to boost their cybersecurity. A MSSP can provide 24/7 monitoring and incident response, which is essential for catching and containing threats before they cause damage.

One of the key differences between contracting a MSSP and in-house security is the level of expertise. MSSPs typically have a team of experienced security professionals who are up-to-date on the latest threats and technologies.

In-house security teams, on the other hand, may not have the same level of expertise or resources, which can put them at a disadvantage when it comes to detecting and responding to threats. According to a study, 71% of companies reported a security breach due to a lack of skilled security personnel.

Contracting a MSSP can also provide businesses with access to advanced security tools and technologies that they may not be able to afford on their own. This can include things like threat intelligence, vulnerability scanning, and incident response platforms.

Related reading: Security Contracts

What Are MSPs and VARs?

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MSPs, or Managed Service Providers, are companies that offer remote monitoring and management of a business's IT systems. They can help with security, maintenance, and troubleshooting.

Managed Security Service Providers, or MSSPs, are a type of MSP that specializes in security. The MSSP market is growing, but there are pros and cons to consider.

VARs, or Value Added Resellers, are companies that sell and support hardware and software products from other companies. They often provide additional services like installation and training.

Contracting with a MSSP can be a great option, but it's worth considering the drawbacks too.

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Benefits of Contracting an MSP

Contracting an MSP can be a game-changer for businesses, allowing them to focus on improving their services without worrying about extended system downtimes or service interruptions.

An MSP can handle complex, time-consuming, or repetitive tasks involved in the management of IT infrastructure or end-user systems, freeing up your team to focus on high-level tasks.

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Some of the key responsibilities that MSPs can perform include handling IT infrastructure management, offering technical support to staff, augmenting cybersecurity solutions and strategy, managing user access accounts, handling contract management, and offering compliance and risk management.

By contracting an MSP, you can expect to receive competitive, predictable pricing, which can be a significant cost savings for your business.

An MSP can also provide expertise in security, staying up to date with the latest security trends and keeping your operations protected.

Here are some of the key benefits of contracting an MSP:

  • Cost savings: By distributing the costs of analysts, security appliances/applications, and facilities across their entire customer base, you can expect to pay a reasonable fee for an entire team of security experts working to protect your network.
  • Security expertise: With an MSP, you have a dedicated team of security specialists to ensure your network is as protected as possible, keeping up with the latest security trends in ways that many in-house teams can't.
  • All-encompassing customer support: MSSPs generally provide real-time cyber security reporting 24 hours a day, 7 days a week, 365 days a year, giving you peace of mind regarding network protection.
  • Compliance management: Your MSSP can stay on top of changes in industry regulations, ensuring your company meets industry regulations.

Disadvantages of Contracting an MSP

Contracting an MSP can be a bit of a gamble, and it's essential to be aware of the potential drawbacks. Contract clarity is a major issue, with many companies experiencing contract disputes with their MSSPs. This can lead to confusion and frustration, making it difficult to resolve issues.

Data issues are another significant concern. MSSPs need to monitor your data carefully, and you need to ensure that their practices comply with privacy regulations. This can be a complex and time-consuming process.

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Here are some key disadvantages to consider:

  • Contract clarity: Ensuring that the contract is clear and comprehensive is crucial.
  • Data issues: MSSPs must have robust data monitoring practices in place.
  • Cultural fit: The MSSP needs to understand your specific sector and operations.
  • Capabilities: Not all MSSPs are created equal, and some may not have the expertise you need.

In the end, it's crucial to do your research and carefully evaluate any potential MSSP before signing a contract. This will help you avoid potential pitfalls and ensure that you find a provider that meets your needs.

Disadvantages: Increased Risk

Contracting an MSP comes with its own set of risks, and it's essential to be aware of them. One major disadvantage is the increased risk of data breaches.

Contract disputes are not uncommon with MSSPs, as seen in a 2024 story about a law firm in California suing its MSSP after a breach. This highlights the importance of having a clear contract that outlines the services being offered, how they will be monitored, and what happens if something goes wrong.

You'll still need an in-house CISO or similar security team member to report to and coordinate with the MSSP. MSSPs offer security expertise, but they are meant to supplement your own security team, not replace it.

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A detailed Service Level Agreement (SLA) is crucial to maintaining confidentiality and protecting you legally in case of a data breach. This is especially true when dealing with customer personal identifiable information (PII).

Here are some key considerations to keep in mind when evaluating an MSSP:

  • Contract clarity: Ensure the contract outlines the services being offered, how they will be monitored, and what happens if something goes wrong.
  • Data issues: Consider how the MSSP will monitor your data and whether this complies with privacy regulations.
  • Who's watching the watchmen?: Research the MSSP's cybersecurity practices, profitability, and staff vetting processes to ensure they are trustworthy.
  • Cultural fit: Assess whether the MSSP understands your specific sector, how you operate, and the kinds of software or processes you have.
  • Capabilities: Evaluate the MSSP's expertise and whether they have a deep knowledge of your tech stack or cybersecurity needs.

By being aware of these risks and taking the necessary precautions, you can mitigate the disadvantages of contracting an MSP and ensure a secure and reliable partnership.

Pros and Cons of Each Approach

Deciding whether to contract an MSSP or set up an SOC can be a tough choice. Sometimes an MSSP is the perfect solution, but other times an SOC is preferable. You might even choose to blend the two approaches.

An MSSP can offer a competitive, predictable pricing model, with costs varying depending on the number of devices monitored and the contract setup. For a medium-sized business of 50 people, you could expect to pay around $100/user per month, or $60k per year.

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One of the main advantages of an MSSP is the expertise they bring to the table. Security is their bread and butter, and they hire experienced professionals who stay up to date with security trends.

However, setting up an SOC can be a good option for large and complex organizations. But for smaller organizations, it's often better to go with an MSSP due to the resources required to build and maintain an SOC.

Here are some key pros and cons to consider when deciding between an MSSP and an SOC:

Ultimately, the choice between an MSSP and an SOC depends on your organization's specific needs and resources.

Choosing an MSP

Choosing an MSP can be a daunting task, especially for small businesses. You need to consider the type of services they offer, such as help desk support, network monitoring, and cloud services.

The cost of an MSP can vary greatly, with some charging a flat monthly fee and others billing by the hour. A good MSP will provide you with a clear breakdown of their pricing structure.

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Look for an MSP that has experience working with businesses similar to yours, as they will be better equipped to understand your specific needs. They should also have a proven track record of success, with a list of satisfied clients.

Be wary of an MSP that promises too much, as they may not be able to deliver on their promises. A reputable MSP will set realistic expectations and work with you to achieve your goals.

Ultimately, the best MSP for you will depend on your specific needs and budget. Take the time to research and compare different MSPs before making a decision.

CMMC Compliance and Preparation

CMMC compliance is a must for defense contractors, and partnering with an MSSP can make a huge difference in their preparation journey.

CyberSheath offers CMMC managed services for defense contractors using Microsoft Technology Stack.

Joining a webinar can be a great way to learn more about CMMC preparation, such as the one hosted by CyberSheath on September 30, 2020, at 9:00 am or 12:00 pm EST.

Security Approaches

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Contracting a MSSP can be a game-changer for businesses looking to boost their security.

MSSPs (Managed Security Service Providers) and SOCs (Security Operations Centers) are two distinct approaches to security, each with its own strengths.

Before we dive deeper, it's essential to understand that MSSPs and SOCs are not the same as MSPs (Managed Service Providers), which focus on IT management.

A MSSP provides a comprehensive security solution, often including monitoring, threat detection, and incident response, allowing businesses to outsource their security needs.

Enhancing Security Posture

Managed security services providers (MSSPs) offer outsourced security services to businesses, helping protect their IT infrastructure.

MSSPs can reduce the burden on IT teams, free up time for other operations, and enhance internal security capabilities.

They specialize in security services and can help mitigate security risks and safeguard digital assets.

MSSPs operate from high-availability security operation centers (SOCs), providing "always on" coverage.

Their focus is on monitoring and management, but they can also handle system upgrades, changes, and modifications, along with threat intelligence and best security practices.

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Common services that MSSPs can provide include:

  • Managed firewall services
  • Intrusion detection
  • Virtual private networks (VPNs)
  • Vulnerability scanning
  • Anti-virus services

By outsourcing security to an MSSP, businesses can benefit from cost savings, security expertise, all-encompassing customer support, and compliance management.

Cost savings can be significant, with an MSSP providing a team of security experts at a fraction of the cost of building an in-house team.

An annual fee of $75,000 for access to an MSSP's protection is a small price to pay compared to the costs of in-house security equipment and personnel.

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Two Approaches to Security

You're considering two main approaches to security: Managed Security Service Providers (MSSPs) and Security Operations Centers (SOCs).

MSSPs are a type of outsourcing solution where a third-party company handles your security needs.

An MSSP can be the perfect solution, but it's essential to weigh the pros and cons.

One advantage of MSSPs is that they can provide 24/7 monitoring and incident response, which can be a significant cost savings for small to medium-sized businesses.

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However, MSSPs may not offer the same level of customization as a SOC.

SOCs, on the other hand, are in-house security teams that handle security monitoring and incident response.

A SOC can be preferable when you need more control over your security infrastructure and processes.

But, setting up a SOC requires significant investment in people, processes, and technology.

It's also worth noting that some organizations choose to blend the two approaches, using an MSSP for some security functions and a SOC for others.

Managed Security Service Providers

Managed Security Service Providers (MSSPs) are a type of third-party company that specializes in security services to protect organizations' IT infrastructure. They help reduce the burden on IT teams, free up time for other operations, and enhance internal security capabilities.

MSSPs can provide a range of services, including managed firewall services, intrusion detection, virtual private networks (VPNs), vulnerability scanning, and anti-virus services. They operate from high-availability security operation centers (SOCs), providing "always on" coverage.

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One of the key benefits of working with an MSSP is cost savings. By distributing costs across their entire customer base, MSSPs can offer a reasonable fee for access to their protection. For example, a medium-sized business with 50 people could expect to pay around $100/user per month, or $60k per year.

Security expertise is another advantage of MSSPs. They hire experienced and knowledgeable security professionals who stay up to date with security trends and keep operations protected. This is particularly valuable for organizations struggling to find and retain IT security professionals.

MSSPs can also offer flexible and scalable services. Need extra resources to respond to an attack? They can allocate additional resources. Want to remove services that are no longer needed? Simply change the contract.

Here are some common services that MSSPs can provide:

  • Managed firewall services
  • Intrusion detection
  • Virtual private networks (VPNs)
  • Vulnerability scanning
  • Anti-virus services

MSSPs can also provide all-encompassing customer support, including real-time cyber security reporting 24 hours a day, 7 days a week, 365 days a year. This is critical for companies because the timing of a cyber attack is almost impossible to predict.

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Frequently Asked Questions

What is the difference between managed service and contract?

Managed services differ from contracts in that they involve a long-term agreement with a fixed fee, plus additional costs for extra support, in exchange for proactive infrastructure management and higher service quality. This setup provides a predictable cost structure and enhanced support for customers.

Victoria Funk

Junior Writer

Victoria Funk is a talented writer with a keen eye for investigative journalism. With a passion for uncovering the truth, she has made a name for herself in the industry by tackling complex and often overlooked topics. Her in-depth articles on "Banking Scandals" have sparked important conversations and shed light on the need for greater financial transparency.

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