
Credit One Bank has a reputation for being a predatory lender, targeting people with poor credit. High interest rates and fees make it difficult for customers to pay off their balances.
Their interest rates can be as high as 25.24% APR, which is much higher than what other banks offer. This can lead to a cycle of debt that's hard to escape.
Credit One Bank also charges high fees, including a late fee of up to $38 and a foreign transaction fee of 3% of the transaction amount. These fees can quickly add up and make it hard for customers to stay on top of their payments.
Their customer service has also been criticized for being unhelpful and unresponsive. Many customers have reported difficulty getting help with account issues or resolving problems with their credit reports.
Common Complaints
Credit One Bank's service can be down due to various reasons, such as scheduled maintenance or unexpected technical issues.
Users report possible problems with Credit One Bank's service, which can prevent customers from accessing their accounts or using their services.
Difficulty logging in to accounts is a common issue when Credit One Bank's service is down.
Credit One Bank's credit card products are designed to help individuals build or rebuild their credit, but responsible usage is key.
By making on-time payments and keeping balances low, individuals can improve their credit scores over time.
Users may experience issues with Credit One Bank's rewards programs, such as earning cash back rewards or travel rewards.
Highly Unprofessional
Credit One Bank's customer service is abysmal. I've seen firsthand how they handle issues, and it's a nightmare.
They claim to ship out credit cards within 7-10 business days, but one customer waited 10 days and still didn't receive their card. They were told to wait even longer, only to find a statement balance in their mail instead of the actual card.
Their communication is also unhelpful, with representatives telling customers to wait a certain number of days before calling back. This can lead to further delays and frustration.
One customer received a credit card with a balance already charged, before they even received the card. This is unacceptable and shows a complete lack of professionalism.
Their handling of customer complaints is also poor. One customer was told to wait another 7-10 business days after their card was cancelled and sent out again. This is not a solution to the problem, it's just a Band-Aid.
Their lack of transparency and follow-through on promises is staggering. They make claims about their credit cards and services, but fail to deliver on those promises.
Trust Issues
Credit One Bank's lack of concern for customer protection is staggering.
Customers have reported being left to deal with unauthorized charges on their accounts, with some even being told to open a police report before they'll investigate further.
They don't even do the basics that a credit card is supposed to do, like protecting you from fraud.
This is a major red flag for anyone considering opening an account with Credit One Bank.
One customer had charges on their card that weren't theirs, but the bank still refused to credit their account back, claiming they found nothing to support the claim.
Warning Signs
Credit One Bank has a history of targeting vulnerable customers with unfair practices. They prey on people who are desperate for credit, taking advantage of those who are struggling to make ends meet.
High interest rates are a hallmark of Credit One Bank's business model. According to one customer, they have "high interest" that can be difficult to pay off.
Failed reporting and unjust treatment of customers are also common complaints. One customer had a negative experience with Credit One Bank, describing how they were "fu#$ed" with "injustice" and "failed reporting".
Check All Outages

If a website is down, it can be frustrating. Credit One Bank's website, creditonebank.com, has experienced outages in the past.
The website's service status history shows a graph displaying the response time over the last 10 automatic checks. A smaller response time is better, and if no bar is displayed, it means the site was down and offline.
Some dates and times of outages include February 21st at 22:49 with a ping time of 20.12 ms, and February 23rd at 05:03 with a ping time of 70.4 ms.
If you're experiencing issues accessing the website, try forcing a full refresh by pressing CTRL + F5 keys at the same time. This can help resolve browser-related problems.
Beware of America
Credit One Bank charges high interest fees, even when you pay your part on time.
Many people have reported being taken advantage of by Credit One Bank, with some feeling like they're being "starving dogs" desperate for a bone.

This bank is notorious for its unfair practices, including failed reporting and excessive interest fees.
If you're struggling to pay your bill, Credit One Bank will likely take advantage of you, making it harder to get back on track.
Don't be fooled by their promises of high credit scores - it's often a trade-off for exorbitant interest rates and fees.
Frequently Asked Questions
Why can't I access my Credit One account?
Check for app updates and verify your login credentials to resolve issues accessing your Credit One account. If problems persist, try troubleshooting app issues for a solution
Why is Credit One card declining?
Your Credit One card may be declined due to expiration, exceeding credit limits, suspicious activity, or a merchant block. Check our full FAQ for more details on common reasons for declined transactions
Sources
- https://www.isitdownrightnow.com/creditonebank.com.html
- https://www.trustpilot.com/review/creditone.com
- https://downoutages.com/status/credit-one-bank-down-outage/
- https://www.complaintsboard.com/credit-one-bank-text-message-stating-my-account-is-late-site-and-app-down-phone-number-busy-c1085643
- https://paulmankin.com/is-credit-one-bank-calling-or-harassing-you/
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