
Healthy Paws Insurance is a comprehensive coverage option for pet owners, providing financial protection for unexpected veterinary expenses. They cover accidents, illnesses, and injuries, including conditions such as hip dysplasia and patellar luxation.
With Healthy Paws Insurance, you can rest assured that your pet will receive the care they need, without breaking the bank. Their coverage includes a wide range of services, from routine check-ups to complex surgeries.
One of the key benefits of Healthy Paws Insurance is their coverage for chronic conditions, such as arthritis and allergies. This means that you can provide ongoing care for your pet, without worrying about the cost.
Healthy Paws Insurance also covers emergency care, including visits to the emergency room or after-hours clinics. This gives you peace of mind, knowing that your pet will receive immediate attention if they're injured or ill.
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What Healthy Paws Covers
Healthy Paws covers a wide range of medical conditions and emergencies for cats and dogs.
Here are some of the specific conditions and treatments covered by Healthy Paws:
- Treatment, hospitalization, and surgery for injuries and illnesses, including cancer.
- Diagnostic tests.
- Hereditary and congenital conditions.
- Prescription medications.
- Alternative therapies such as acupuncture and chiropractic.
- Some dental conditions.
Healthy Paws also covers emergency and specialty care, including orthopedic specialists, oncologists for cancer care, and more.
Plan Coverage Has No Payout Caps
Healthy Paws Pet Insurance offers a single plan that covers accidents and illnesses for cats and dogs, with no per-condition, annual, or lifetime payout caps. This means you can rest assured that your pet's veterinary bills will be fully covered, regardless of the treatment or condition.
The plan covers a wide range of medical conditions and emergencies, including treatment, hospitalization, and surgery for injuries and illnesses, including cancer. Diagnostic tests, hereditary and congenital conditions, prescription medications, and alternative therapies like acupuncture and chiropractic are also covered.
Here are some of the specific conditions and treatments that are covered by Healthy Paws Pet Insurance:
- Treatment, hospitalization, and surgery for injuries and illnesses, including cancer
- Diagnostic tests
- Hereditary and congenital conditions
- Prescription medications
- Alternative therapies like acupuncture and chiropractic
- Some dental conditions
With Healthy Paws, you can use any licensed veterinarian and still receive reimbursement for your pet's medical expenses. The plan offers no caps on claim payouts, so you can focus on getting your pet the care they need without worrying about the cost.
About
Healthy Paws is a pet insurance company that offers coverage for a wide range of veterinary expenses.
They provide coverage for accidents, injuries, and illnesses, including conditions such as hip dysplasia and cruciate ligament injuries.
Their policies also cover diagnostic tests, surgeries, and hospitalizations.
With Healthy Paws, you can choose from a variety of coverage options to fit your pet's unique needs.
Their policies have a 90% payout ratio, meaning you'll receive 90% of your pet's veterinary bills back.
Healthy Paws has a 24/7 claims hotline and online claims portal, making it easy to file a claim and get the care your pet needs.
Their team of veterinarians and pet care experts review claims to ensure that they're processed quickly and efficiently.
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Frequently Asked Questions
Healthy Paws covers a wide range of medical expenses for your pet, but it's essential to know what's not covered. Here are some frequently asked questions and answers to help you understand their policy.
Healthy Paws won't pay for exam fees for accidents or illnesses.
If your pet gets sick, you'll need to pay for the vet's examination fee out of pocket. Many other insurers include this coverage or offer it as an add-on.
Some conditions, like hip dysplasia, may not be covered if your pet's coverage started at age 6 or older.
Hip dysplasia treatment is only covered if your pet's coverage started before they were 6 years old.
Routine dental care, including extractions or reconstructions due to dental disease, is not covered.
You'll need to pay for routine dental care and any related expenses.
Prescription diets are not covered, so you'll need to pay for these out of pocket.
If your pet has a pre-existing condition, including those that arise during the waiting period after purchasing the policy, it won't be covered.
Pre-existing conditions are not covered, so it's essential to understand what this means for your pet's health.
Behavioral therapies and experimental treatments are also not covered.
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You'll need to consider alternative options for behavioral therapies and experimental treatments.
Burial or cremation expenses are not covered, so you'll need to plan for these costs separately.
Cruciate injuries to one leg, if the other has previously had a similar injury, are not covered due to a bilateral exclusion.
This exclusion means that if your pet has had a cruciate injury in one leg, they won't be covered for a similar injury in the other leg.
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What Healthy Paws Doesn't Cover
Healthy Paws insurance has some exclusions that are worth knowing about. They won't cover pre-existing conditions, which means if your pet had a health issue before you signed up for the policy, it won't be covered.
Preventative care is also excluded, including things like vaccinations, flea control, and dental health care. If your pet needs a routine exam or dental cleaning, you'll need to pay for it out of pocket.
Here are some specific things that Healthy Paws won't cover:
- Exam fees for accidents or illnesses.
- Hip dysplasia treatment if your pet's coverage started at age 6 or older.
- Routine dental care, or extractions or reconstructions due to dental disease.
- Prescription diets.
- Burial or cremation expenses.
- Wellness or preventive care, including spay and neuter surgery.
- Pre-existing conditions, including those that arise during the waiting period after you purchase your policy.
- Behavioral therapies.
- Experimental treatments.
- Breeding or pregnancy.
- Cruciate injuries to one leg if the other has previously had a similar injury. (This is known as a bilateral exclusion.)
Chronic Conditions
Chronic conditions are a common concern for many pet owners. These are ongoing medical conditions that can't be cured, but their symptoms can be managed.
Healthy Paws pet insurance covers chronic conditions, as long as they're not pre-existing conditions or fall outside the waiting period. This means that if your pet is diagnosed with a chronic condition like glaucoma, arthritis, or inflammatory bowel disease, you can expect to be reimbursed for treatment costs.
Chronic conditions often require ongoing treatment, such as prescription medication, which can be a significant expense. However, with Healthy Paws, you can add this treatment to your budget without worrying about the financial burden.
Here are some examples of chronic conditions that Healthy Paws covers:
- Glaucoma
- Arthritis
- Inflammatory bowel disease
It's essential to note that chronic conditions are not the same as pre-existing conditions, which are not covered by Healthy Paws. If your pet has a pre-existing condition, it's best to check with Healthy Paws directly to understand their coverage options.
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Plan Exclusions
Healthy Paws doesn't cover a range of expenses, and it's essential to understand what's excluded from their plans. The waiting period after purchasing a policy is 15 days, during which time you won't be able to make a claim for accidents or illnesses.
Some pets may be excluded from coverage due to their age or breed. If your pet is six years or older, they won't qualify for coverage if they develop hip dysplasia. This is a significant exclusion, as hip dysplasia is a common condition in dogs.
Pre-existing conditions are also not covered by Healthy Paws. This means that if your pet has already shown symptoms of a health condition before the end of your waiting period, it won't be covered by the insurance.
Here's a breakdown of some key exclusions:
- Waiting period: 15 days after policy effective date
- Age-related exclusions: Hip dysplasia for pets 6 years or older
- Pre-existing conditions
- Preventative care (e.g., vaccinations, grooming, deworming)
- Elective procedures, boarding, behavioral modification, training, therapy, or medications for behavioral modification
- Cruciate ligament injury on one leg if the other has previously had a similar injury (bilateral exclusion)
- Working pets (e.g., assisting law enforcement, starring in advertisements, participating in races)
It's crucial to review your policy and understand what's excluded from coverage to avoid unexpected expenses. By being aware of these exclusions, you can make informed decisions about your pet's care and ensure they receive the best possible treatment.
Purchasing and Claims
To file a claim with Healthy Paws, you can submit your vet's invoice through their website, mobile app, or email. You'll need to provide the invoice number, total amount, veterinary hospital name, and first date of your pet's illness or injury symptoms.
To get started, Healthy Paws requires you to submit claims within 90 days of your vet's invoice date. This ensures a smooth process and timely reimbursement. Most claims are processed within two business days if submitted correctly.
You can contact Healthy Paws through email at [email protected] or by mail at PO Box 50034, Bellevue, WA 98015. If you're experiencing any issues with your claim, you can also reach out to Healthy Paws for assistance.
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Customer Service and Claims
Customer service is a top priority for Healthy Paws, and it shows in their claims process. Policyholders can submit claims through the Healthy Paws mobile app, online, or via fax, email, or snail mail with a paper form.
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To get started, you'll need to gather some information, including the invoice number for your vet bill, the total amount of your invoice, and the name of your veterinary hospital. You'll also need the first date of your pet's illness or injury symptoms.
You can contact Healthy Paws through their email address [email protected], or by mail at PO Box 50034, Bellevue, WA 98015. Don't forget to submit your claim within 90 days of your vet's invoice date.
Healthy Paws aims to process most claims within two business days, making the process quick and efficient. To ensure a smooth experience, be sure to sign a statement of truthfulness and accuracy and date your claim form before sending it to the company.
According to customer reviews, Healthy Paws has a straightforward claims process and fast reimbursement times, with an average rating of 4.4 stars out of five on Trustpilot. However, some customers have reported frustration with excluded conditions and sudden policy cancellations.
Here are the different ways to submit a claim with Healthy Paws:
- Submit your vet's invoice on the Healthy Paws website
- Submit your vet's invoice through the Healthy Paws mobile app
- Submit your claim via email
Healthy Paws regularly responds to negative customer reviews within a few days, usually clarifying a reviewer's policy and why coverage was denied.
Reimbursement Percentage
The reimbursement percentage, or reimbursement rate, is the portion of the vet bill that your insurer will cover after you've paid your deductible. This percentage varies depending on your pet's age.
If your pet is under five, you can choose from 70%, 80%, or 90% reimbursement rates. For example, if your five-year-old cat falls and fractures its jaw, and the vet bill is $1,000, with an 80% reimbursement rate, your insurer will cover 80% of the remaining amount after you've paid the deductible.
The reimbursement rate for pets aged six to seven is 60%, 70%, or 80%. For pets aged eight and older, the options are 50% or 60% reimbursement rates. This means that older pets have fewer reimbursement rate options.
Here's a breakdown of the reimbursement rate options for different pet ages:
Plan Options and Customizations
Healthy Paws offers a single plan that covers accidents and illnesses for cats and dogs, with no per-condition, annual or lifetime payout caps. This plan covers a wide range of expenses, including treatment, hospitalization, and surgery for injuries and illnesses, including cancer.
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The plan also covers diagnostic tests, hereditary and congenital conditions, prescription medications, alternative therapies, and some dental conditions. However, it's essential to note that coverage options and availability may vary depending on where you live and the age and breed of your pet.
You can customize two areas of coverage: annual deductibles and coinsurance. Annual deductibles can range from $100 to $1,000, and coinsurance options include 50%, 60%, 70%, 80%, or 90% of eligible expenses.
Here's a breakdown of the coinsurance options:
Healthy Paws also offers unlimited annual or lifetime reimbursements for insured animals with eligible claims, meaning they will pay based on the terms of your policy. This can give you peace of mind and financial protection for your pet's health expenses.
Reviews and Comparison
Healthy Paws Insurance offers a range of coverage options for pet owners, including accidents, illnesses, and genetic conditions.
Their policy covers expenses for accidents, such as broken bones or injuries from fights with other animals. They also cover illnesses, including infections, allergies, and arthritis. And, they even cover genetic conditions, like hip dysplasia or eye problems.
One thing to note is that Healthy Paws Insurance has a 90% payout rate, which means that pet owners can expect to receive 90% of their pet's medical expenses reimbursed. This is a significant advantage over other insurance providers, who may have lower payout rates.
Reviews

Healthy Paws Pet Insurance offers coverage in all 50 states, making it a convenient option for pet owners across the country.
If you're looking for a pet insurance company with a short waiting period for injuries, Healthy Paws has a 15-day waiting period, which is longer than some of its competitors like Figo, which has a 1-day waiting period.
Healthy Paws also has a 15-day waiting period for illnesses, which is the same as several other pet insurance companies, including Pets Best and Spot. Embrace, on the other hand, has a 2-day waiting period for illnesses.
The reimbursement level for Healthy Paws varies by pet age, but it's worth noting that Figo, Pets Best, Spot, and Embrace offer reimbursement levels of 70%, 80%, 90%, and 100% respectively, with varying age requirements.
Here's a comparison of the deductible choices for each company:
Healthy Paws also offers unlimited coverage, which is a major perk for pet owners who want to ensure their furry friends receive the best possible care, no matter the cost.
Vs. Competitors

Healthy Paws pet insurance is often compared to other popular plans, and it's worth taking a closer look at how it stacks up.
Healthy Paws and Trupanion are two of the top pet insurance companies, and they have some similarities. Both offer unlimited coverage for accidents and illnesses, but Trupanion's plan comes with a standard 90% reimbursement rate in most states, while Healthy Paws offers a range of reimbursement options between 50% and 90%.
One key difference between the two companies is how they handle deductibles. Healthy Paws charges its deductible annually, while Trupanion offers lifetime per-condition deductibles in most states.
Here's a comparison of Healthy Paws and Trupanion:
Healthy Paws has a 15-day waiting period for illnesses and injuries, while Trupanion has a shorter period for injuries (five days) and a longer one for illnesses (30 days).
Sources
- https://www.healthypawspetinsurance.com/pet-insurance-coverage-and-exclusions
- https://www.petinsurer.com/healthy-paws/
- https://www.nerdwallet.com/p/reviews/insurance/healthy-paws-pet-insurance
- https://www.businessinsider.com/personal-finance/pet-insurance/healthy-paws-pet-insurance-reviews
- https://policyscout.com/pet-insurance/learn/healthy-paws-pet-insurance-review
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