
Cell phone companies report a range of information to credit bureaus, which can significantly impact your credit score.
Most major cell phone companies report payment history to the three major credit bureaus: Equifax, Experian, and TransUnion. This includes whether you pay your bill on time, late, or not at all.
Your payment history accounts for 35% of your credit score, making it a crucial factor in determining your creditworthiness. If you have a history of paying your cell phone bill late, it can negatively affect your credit score.
In addition to payment history, some cell phone companies also report credit limit and utilization to credit bureaus. This means that if you have a high credit limit and low utilization, it can positively impact your credit score.
Credit Reporting by Mobile Carriers
Credit reporting by mobile carriers is a complex issue, but it's essential to understand how it works. Mobile carriers in the US may make hard or soft pulls on your credit report when you sign up for service, with the majority being hard pulls.

AT&T, Verizon, and Sprint use Equifax and Experian, while T-Mobile uses TransUnion. If you're considering switching carriers, it's worth noting that different carriers use different credit bureaus.
Here's a breakdown of which carriers use which credit bureaus:
In Canada, cell phone providers are now reporting on credit bureaus, with both Equifax and Transunion listing a trade line on the bureau for all and any cell phone contract plans. This means that your payment history will be reported, whether you're paying on time or late.
Rogers, Fido, Koodo, and Telus all report their clients' accounts to Equifax and TransUnion on a monthly basis, with delinquent activities like late payments and outstanding debts being the most likely to get reported. Bell reserves the right to report your Bell credit history to credit bureaus, lenders, collections agencies, and other Bell Company businesses.
Impact on Credit Score
Financing a phone can help you build credit in Canada, as many cell phone providers report your payment history to credit bureaus like Equifax and TransUnion.

On-time payments make up 35% of your credit score, so paying your bills on time is crucial to improving your credit score.
Missing a payment, paying late, or not paying the full minimum amount can damage your credit score, as this information is also reported to the credit bureaus.
Setting up automatic payments is a good way to ensure you always pay on time, which is essential for maintaining a good credit score.
Failing to pay your cell phone bills on time can negatively affect your credit, but it depends on the credit scoring model used and whether your cell phone provider reports the payment to the credit bureaus.
If your cell phone provider reports payments, financing a phone through them should also be reported on your credit report, helping to build your credit.
Payment and Billing
Paying your phone bill on time can help build your credit, but only if your carrier reports to a credit bureau. Bell, Fido, Koodo, and Rogers report their clients' accounts to Equifax and TransUnion.
Some carriers, like Bell and Fido, report their clients' cell phone accounts to Equifax and TransUnion on a monthly basis. This means you can check your credit report to see the associated details in the "Trade Line" section.
If you're not sure if your carrier reports payments, you can request a free copy of your credit report online to find out. Financing a phone through your carrier or a credit card can also be reported to the credit bureaus.
Koodo reports your entire payment history to both credit bureaus, so on-time payments can help build good credit. But missed payments can hurt your credit.
Rogers reports their clients' accounts to Equifax and TransUnion after each monthly billing cycle. Telus also reports your payment activity to both credit bureaus regularly, which can affect your credit.
Activating "pre-authorized payments" in your Koodo account can help you avoid debt collection issues.
Debt Collection and Reporting
Cell phone companies can send your account to collections if you miss multiple payments. This can damage your credit, as delinquent accounts can stay on your credit report for up to 7 years, even after they've been paid.

Koodo reports your entire payment history to both credit bureaus, so on-time payments can help build good credit, but missed payments may hurt your credit. Activating pre-authorized payments in your Koodo account can help you avoid debt collection issues.
Bell reserves the right to report your Bell credit history to credit bureaus, lenders, collections agencies, and other Bell Company businesses. This makes it easier for Bell to collect your payments.
If you miss paying multiple cell phone payments, your account may be sent to collections, which can have a negative impact on your credit score. On the other hand, making on-time payments can help build your credit score.
Missing a payment, paying late, or not paying the full minimum amount can damage your credit score. Setting up automatic payments is a good way to ensure you always pay on time and avoid these issues.
Plan Types and Reporting
Cell phone companies report payments on different types of plans, and it's essential to understand how this affects your credit score.

AT&T reports payments to Equifax, Sprint reports to Equifax and Experian, T-Mobile reports to TransUnion, and Verizon reports to Equifax.
If you have a postpaid cell phone plan, your payments may show up on your credit report, which can affect your credit score.
In Canada, cell phone providers report payments to both Equifax and TransUnion, and this can have a significant impact on your credit score.
Fido reports payments to Equifax and TransUnion, and Koodo reports payments to both credit bureaus as well.
Here's a list of cell phone providers and the credit bureaus they report to:
Setting up automatic payments can help you avoid missed payments and maintain a good credit score.
Frequently Asked Questions
Do cell phones show up on a credit report?
Cell phone payments are not typically included on credit reports, but some utility bills may be. Including on-time payments for these services could be a valuable indicator of creditworthiness.
Sources
- https://www.mybanktracker.com/credit-cards/credit-score/credit-reports-att-tmobile-sprint-verizon-273778
- https://www.moneylion.com/learn/does-your-credit-affect-your-cell-phone-bill/
- http://mybcmortgage.ca/cell-phone-providers-are-now-reporting-on-credit-bureaus/
- https://www.koho.ca/learn/building-credit-with-your-cell-phone-in-canada/
- https://loanscanada.ca/credit/do-cell-phone-bills-build-credit-in-canada/
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