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If you're seeing the "Something went wrong" error on Venmo, don't worry, it's a relatively common issue.
Venmo's servers can sometimes experience downtime or high traffic, leading to this error message.
You can try checking Venmo's status page to see if there are any known issues or outages affecting the service.
If the issue persists, it's worth restarting the Venmo app on your device, as this can often resolve the problem.
Troubleshooting
If you're experiencing the "Something went wrong" error on Venmo, don't worry, it's a common issue. Sometimes, these errors are due to temporary issues on Venmo's servers, so waiting for a while and trying again later might resolve the problem.
Before we dive into troubleshooting, check if Venmo is down, as this can often resolve the issue. If not, let's try to identify the cause.
To fix the "Something went wrong" error, try the following:
- Verify linked bank account (payment issues): Make sure your bank account is active and has sufficient funds.
- Verify payment methods (payment issues): Ensure your payment methods (credit cards, debit cards) are valid and not expired.
- Try a different device (signup issues): If you're encountering the error during signup, try signing up on a different device.
If the issue persists, it's a good idea to reach out to Venmo's customer support, as they can provide assistance and investigate the specific error you're encountering.
Here are some common error codes to look out for:
- 1400/403 errors: These errors mean you're trying to do something in Venmo that isn't possible or allowed, such as sending a payment despite being at your weekly payment limit.
- "Bad state" errors: These errors indicate that Venmo is experiencing technical issues, so you'll need to wait for them to fix the problem.
If you're experiencing issues with your Venmo payment being declined, check the following:
- Insufficient balance: Ensure you have enough money in your account to process the payment.
- Stable internet connection: Make sure your phone has a good connection to the internet.
- Technical issues: Venmo may be experiencing technical glitches or maintenance, which can cause payments to decline.
If you're still having trouble, consider using alternative payment methods or apps, such as Cash App, to complete your transactions until Venmo's service is restored.
Payment Issues
You might get a "payment declined" or "insufficient balance" error if your Venmo account doesn't have enough funds.
Maintenance can also cause issues, so check the @VenmoSupport on X for updates. It's usually just a temporary thing that resolves itself after a few hours.
If you're getting a "payment declined" error due to low funds, you might need to wait until the next weekly cycle to try again.
Venmo has weekly sending limits for unverified users, which is $299.99 to others or $999.99 to your bank.
Transactions can be flagged if they happen too quickly or if you're dealing with a business Venmo considers untrustworthy.
Intriguing read: Why Is My Payment Declined on Venmo
Communication
Communication is key when something goes wrong with Venmo. You can contact Venmo's support team through the mobile app, by calling their customer support line, or by filling out a web form.
If you need to talk to a live person, you can call Venmo's customer support at 855-812-4430. They're available from 10:00 a.m. to 6:00 p.m. EST, Monday through Friday, but keep in mind they're closed on major holidays.
Before you start contacting Venmo, make sure to do some troubleshooting to rule out any issues on your end. This will save you time and frustration in the long run.
To contact Venmo's support team, you can also use the chat feature in the mobile app. Just select Menu > Get Help > Contact Us > Chat with Us.
Worth a look: Venmo Cash App Scams
Bank and Account
Maintenance can be frustrating, but it's a necessary part of keeping Venmo running smoothly.
If you get an alert saying Venmo is undergoing maintenance, check out @VenmoSupport on X for status updates.
Maintenance usually doesn't last more than a few hours, so you can expect to be back up and running soon.
If you get a "we lost connection with your bank" pop-up, you may be prompted to update your bank information.
Your bank details might already be accurate, but it's worth double-checking to make sure everything is correct.
Sometimes, the issue is actually with the bank's technical system, so waiting a few hours or minutes might resolve the problem.
Recommended read: How Can Love so Right Be so Wrong?
Sources
- https://stealthoptional.com/article/venmo-something-went-wrong-fix
- https://www.lifewire.com/venmo-instant-transfer-not-working-4583914
- https://www.the-sun.com/tech/9069497/venmo-down-updates-payment-issues-live/
- https://www.androidauthority.com/venmo-not-working-3364946/
- https://www.wikihow.com/Why-Is-My-Venmo-Not-Working
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