
To ensure safe and secure transactions on Venmo, law enforcement has issued warnings about common scams to watch out for.
Be cautious of strangers sending you money with no explanation or expecting you to send money back.
Venmo's policy requires you to report any suspicious activity or unauthorized transactions to them within 30 days.
Law enforcement also warns against sharing your Venmo account information or login credentials with anyone.
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Venmo Law Enforcement Warnings
Cash App and Venmo thieves are sending money from people's accounts without them knowing, often by borrowing a cell phone to access the app.
The Pueblo County Sheriff's Office warns that suspects ask to borrow a cell phone to make a phone call, but instead transfer large amounts of money to their own account.
Students at Colorado State University-Pueblo reported having money transferred from their Venmo or Cash App accounts after loaning their cell phone to someone.
To protect yourself, make the phone call for the person and use the speaker, and make sure banking and cash apps are secure and password protected.
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Logging out of your accounts after every use is also crucial, as is staying alert and cautious to keep your money and information safe.
If you're a Venmo user, be aware of a scam involving a text message telling you that your account is about to be charged, and that you need to log on and decline it.
This message can be used to trick you into entering your bankcard number and other personal/financial information.
To avoid falling for this scam, don't use the pages provided by the text to enter into your account – instead, go to your Venmo app or use the internet site.
If you did enter the information on the scam page, contact your bank or credit card lender.
Here are some tips to protect yourself from these scams:
- Make the phone call for the person and use the speaker
- Make sure banking and cash apps are secure and password protected
- Log out of your accounts after every use
- Stay alert and be cautious to keep your money and information safe
- Don't use the pages provided by the text to enter into your account
- Contact your bank or credit card lender if you entered information on a scam page
Police Scam Warning
Be cautious of scammers using the Venmo app to steal your money. They might ask to borrow your phone and use your account to transfer funds to their own account.
If you're asked to borrow a phone, make the phone call for the person and use the speaker, don't let them use your phone to access your banking or cash apps.
The Pueblo County Sheriff's Office advises making sure banking and cash apps are secure and password protected, and logging out of your accounts after every use.
Here are some tips to protect yourself from scammers:
- Make the phone call for the person and use the speaker
- Make sure banking and cash apps are secure and password protected
- Make sure to log out of your accounts after every time you use it
- Stay alert and be cautious to keep your money and information safe
If you receive a suspicious text message about your Venmo account, don't use the pages provided to enter your account information. Instead, go to your Venmo app or website directly to access your account.
Frequently Asked Questions
Can I take legal action against Venmo?
You can sue Venmo, but typically only in small claims court or through arbitration for larger claims. If you're considering taking action, you may want to review the specifics of your case and the applicable laws.
Can the government see your Venmo account?
The government may be able to see your Venmo account activity if you reach the IRS reporting threshold for transactions. However, Venmo will report payment activity to the IRS, not disclose your personal account information.
Can Venmo records be subpoenaed?
Yes, Venmo records can be subpoenaed if necessary, and a subpoena is a legal order that requires Venmo to produce relevant documents or information. This process typically occurs when a party has failed to provide records voluntarily.
Sources
- https://help.venmo.com/hc/en-us/articles/4410324103187-Reporting-Fake-or-Suspicious-Messages-or-Emails
- https://www.consumerreports.org/money/digital-payments/who-can-see-what-you-do-on-venmo-a6906448606/
- https://krdo.com/news/2022/03/10/pueblo-county-sheriffs-office-warns-of-cash-app-and-venmo-thieves/
- https://www.cnn.com/2024/01/23/business/venmo-payment-app-theft/index.html
- https://www.nbcrightnow.com/regional/police-warn-of-scam-targeting-venmo-app-users/article_b9eae7da-5074-5621-bbda-6a362ccf54fc.html
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