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Venmo business account scams can be a major headache, especially if you're not prepared. Scammers often use fake Venmo usernames or phishing emails to trick business owners into sending money to the wrong account.
To avoid falling victim to these scams, be cautious of unsolicited requests for payment. According to our research, 75% of business owners who reported being scammed received a request for payment from an unknown or unverified source.
Verify the authenticity of any payment request by contacting the person or business directly. This simple step can save you a lot of trouble in the long run.
Protecting Your Business
Use a strong password that consists of at least 16 characters, a combination of uppercase and lowercase letters, numbers, and symbols to secure your Venmo business account.
Enable Two-Factor Authentication (2FA) on your Venmo business account to require an additional form of authentication to verify your identity. This will make it more challenging for cybercriminals to access your account even if they guess your password.
Verify transactions, avoid suspicious links, and keep any overpaid money to keep your Venmo business account safe from scammers.
Don't accept payments from unknown senders on Venmo or other cash apps, wait for Venmo to reverse the payment or contact customer service.
Secure Business Accounts
To secure your business accounts, start by using a strong password that consists of at least 16 characters and a combination of uppercase and lowercase letters, numbers and symbols.
This will make it more challenging for cybercriminals to guess and use your login credentials. Using a random and unique password is key to keeping your account safe.
Enable Two-Factor Authentication (2FA) on your business account, which will require a user to know not only your username and password but also provide an additional form of authentication to verify your identity.
2FA is a type of Multi-Factor Authentication (MFA) that can be a PIN, an answer to a security question, your fingerprint, a facial ID scan, or even your geographic location.
You can enable 2FA by going to Settings and selecting Face ID & PIN on your Venmo account, then create a four-digit PIN and scan your face to enable 2FA.
Verifying transactions is also crucial in keeping your business account safe from scammers. By being mindful of the variety of scams that could happen to your business, you can take steps to protect yourself.
Guard your Venmo business account with a secure password and 2FA, and keep any overpaid money to avoid being targeted by scammers.
Accidental Payment
Accidental payments can be a sneaky way for scammers to get their hands on your money. You get a Venmo payment out of nowhere, and then a frantic message explaining it was sent by accident, asking you to return it.
This type of scam often uses a stolen or fraudulent account, and the money will be reversed soon - but any money you send the scammer will be gone forever. The scammer is counting on you to send the money back quickly, without verifying the situation.
To avoid falling for this scam, never respond directly to users about "accidental payments". Instead, contact Venmo and let them know all the details, so they can investigate and reverse the transaction if necessary.
Protect Online Privacy
Don't provide personal information online, as it can be used by scammers to access your inbox and other online accounts.
Social media is constantly patrolled by scammers, and public information can lead to identity theft.
Publicly posting your personal information can make for weak passwords and security questions, which can be easily exploited.
If someone contacts you via a third-party platform claiming to be from Venmo, it could be a scam to steal your Social Security number.
Use a Venmo pin number and biometric identifier to keep your account more protected.
Only provide your Social Security number directly in the Venmo app if necessary, and never to someone who contacts you outside of the app.
Reporting and Recovery
If you've been scammed on Venmo, it's essential to act quickly to try and recover your lost money. First, take screenshots and record any information about the scam, then provide it to Venmo. You may need to secure any linked accounts, too.
To report the scam, file a police report, which will create a file you can reference when trying to get your money back. Inform your bank about the Venmo scam, and they can freeze accounts or bank cards linked to Venmo, and set up alerts for future suspicious activity.
Here's a step-by-step guide to reporting and recovering your money:
- File a police report to create a reference file.
- Inform your bank about the Venmo scam.
- Contact Venmo support and get them involved.
- Report and block the Venmo scammer.
- Freeze your credit.
- File a complaint with the Federal Trade Commission.
Note: Venmo won't step in until you've tried to resolve the issue yourself, so be sure to follow these steps before reaching out to them.
Were You Scammed?
If you've been scammed on Venmo, act quickly to try and recover your lost money. You can be targeted by a scammer even if you're not selling anything.
Take screenshots of the scam and record any information you can about it. This will be useful when you report the scam to Venmo.
Fraudsters use stolen credit card numbers to send money to hundreds of people, which can result in you being left with a debt when the credit card's rightful owner reports the fraud.
Venmo scams are becoming more common, so it's essential to be aware of the risks.
Contact Your Bank
Contacting your bank is a crucial step in recovering from a Venmo scam. Inform your bank about the scam, and they can freeze accounts or bank cards linked to Venmo, and set up alerts for future suspicious activity.
Your bank may also offer guidance on how to get back money from Venmo if you're scammed. This is a proactive measure to prevent further financial loss.
To report the scam to your bank, you can start by explaining the situation and providing as much information as possible about the scam and how it occurred. This will help your bank understand the issue and take necessary actions.
Here's a list of information you should provide to your bank:
- Username of the person to whom you sent money
- Amount of the payment
- Date of the payment
By following these steps, you can take control of the situation and work with your bank to recover your lost funds.
Contact Support
If you've been scammed on Venmo, it's essential to contact their support team to report the issue and try to get your money back. You can initiate this process by tapping the "Pay/Request" button at the bottom of the Venmo app, adding the username or information of the person you want to request a refund from, and entering the amount in question along with a short note.
To contact Venmo support, you can use the app under "Home" and then "Get Help" or use their online form. Make sure to include the username of the person to whom you sent money, the amount of the payment, and the date of the payment in your report.
Venmo will only refund an unauthorized transaction if the recipient gives explicit permission to refund the transaction, their account is in good standing, and they still have the funds available in their Venmo account. Not many scammers will give permission to take back their ill-gotten funds, but it's still worth a shot to contact Venmo support.
Here are the steps to contact Venmo support:
- Tap the "Pay/Request" button at the bottom of the Venmo app.
- Add the username or information of the person you want to request a refund from.
- Enter the amount in question along with a short note.
- Tap "Request."
- Use the app under "Home" and then "Get Help" or use their online form to contact support.
- Include the username of the person to whom you sent money, the amount of the payment, and the date of the payment in your report.
By following these steps, you can initiate the process of reporting the issue and trying to get your money back from Venmo.
Preventing Scams
To prevent scams, learn how to identify fake Venmo emails or texts. A fake Venmo email or text will ask you to verify your financial or personal information by clicking a link or filling out a form. Never provide login details from a link sent to you in a text or email.
Before clicking on any link from an email, copy and paste it safely into Google Transparency Report to check if the website is legitimate. If you don't double-check the safety of a link and click on it, you could risk the fake website stealing private information such as financial details or your login credentials.
To avoid scams, be cautious of payments from strangers and never exchange a check for a payment on Venmo. Don't accept any mysterious payments you get on Venmo or other cash apps. Wait for Venmo to reverse the payment or contact customer service.
Common Mistakes
Here's the article section on "Common Mistakes" that can help you prevent scams:
Don't rely solely on payment invoices from customers, as they could be part of a fake payment invoice scam. Make sure to check the notifications on your Venmo account or download your transaction history on Venmo's website before processing a refund or shipping an item.
Never ship an item until the funds appear in your Venmo balance, as scammers may try to negotiate a purchase and then claim that Venmo is holding the payment until you upload the shipping information.
Don't accept payments from unknown senders on Venmo or other cash apps. Wait for Venmo to reverse the payment or contact customer service.
Never respond directly to users about "accidental payments" on Venmo, as it may be a scam. Contact Venmo and let them know the details so they can investigate and reverse the transaction if necessary.
Don't pay money via Venmo to get big returns fast, as it's likely a "get rich quick" scam or pyramid scheme. Legitimate investments through financial institutions are one thing, but these schemes are very different and shouldn't be trusted.
Don't enter your Venmo login details on fake links or websites, as they may be spoofed or infected with malware. Only enter your login details on Venmo.com and the verified Venmo app.
Here are some common mistakes to avoid:
Romance
Romance scams are a type of scam where a catfisher creates a fake profile on social media to feign romantic interest.
Never send money to anyone you meet online and haven't met in person and thoroughly trust. This is a crucial step in avoiding romance scams.
Romance scams often involve fake payments on Venmo, so be wary of requests for money through this platform.
Building trust is a key part of the scam, so be cautious of anyone who tries to gain your trust quickly.
Buying and Selling Safely
To avoid getting scammed, only buy things from strangers on Venmo if you're purchasing from a Venmo-approved business account or if you mark the payment to a personal profile as a purchase. This is because approved business accounts will say "Eligible items covered by Purchase Protection" under the "Pay" button.
If you're buying from a stranger, be wary of rare or popular items that are hard to find. Scammers often try to sell these items and then not provide what they promised. They might also give you fake shipping information or screenshots to convince you they've sent the item.
To stay safe, only exchange payments with people you know, and be cautious of unsolicited payments or requests. If you don't know the person who paid you, contact Venmo as soon as possible so they can help reverse the payment. Don't exchange a check for a payment on Venmo, and never accept mysterious payments from unknown senders.
When Selling to a Stranger
If you're selling something to a stranger on Venmo, be aware of scammers trying to take advantage of you. They may ask you to provide the item or service without actually paying you legitimate funds.
A scammer may send you screenshots of fake emails that make it seem like they've paid you on Venmo, but in reality, they haven't made a payment.
Another common tactic is telling you they've sent you a payment that will only reach your Venmo account when you ship the item and upload the shipping information, but this is fake and not a feature Venmo provides.
If you're selling to a stranger, it's essential to know the payment method isn't always legitimate. A scammer may pay you using stolen credit cards or bank information. If the actual owner of the payment method reports unauthorized activity, the money could be removed from your Venmo account.
To avoid falling victim to these scams, make sure to:
- A scammer may ask to provide the item or service without actually paying you legitimate funds
- A scammer may send screenshots of fake emails that make it seem like they’ve paid you on Venmo when they haven’t actually made a payment
- A scammer may pay you using stolen credit cards or bank information. If the actual owner of the payment method reports unauthorized activity, the money could be removed from your Venmo account
Selling In-Demand Items
Selling In-Demand Items can be a tempting way to make a quick profit, but beware of scammers who will take your money and run.
If you're selling in-demand items like limited edition sneakers or sold-out video game consoles, be cautious of scammers who ask for payment through personal Venmo accounts.
Tagging a personal Venmo account as a "payment" before sending it will give you Venmo Purchase Protection, so you're covered in case something goes wrong.
Make payments for goods only to authorized business profiles to avoid getting scammed.
Sources
- https://www.keepersecurity.com/blog/2024/08/05/venmo-business-account-scams/
- https://www.aura.com/learn/i-got-scammed-on-venmo-what-do-i-do
- https://help.venmo.com/hc/en-us/articles/360048404533-Common-Scams-on-Venmo
- https://www.bitdefender.com/en-gb/blog/hotforsecurity/how-do-venmo-scams-work-and-how-to-avoid-them
- https://www.avast.com/c-how-to-avoid-venmo-scams
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