Venmo Business Model and Competitors

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Venmo's business model is based on a fee for each transaction, with a maximum fee of 3% per transaction. This fee is charged to both the sender and the receiver.

The platform takes a cut of each transaction, which is how Venmo makes its money. This business model is similar to that of other payment services.

Venmo's fees are competitive with other payment services, such as PayPal and Square Cash. These services also charge a percentage of each transaction.

Key Features

Venmo's free peer-to-peer function remains free, as long as you don't use a credit card to pay. This is a great way to split bills or send money to friends without incurring any fees.

Venmo can be used to pay millions of retailers through the app or a Venmo-branded debit card or credit card, all for free. However, some features like instant money transfer and check deposits do carry fees.

Merchants who accept Venmo pay the bulk of Venmo's fees, making it a convenient option for businesses and individuals alike. This is why many people prefer using Venmo over other payment methods.

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Here are some key features of Venmo:

Venmo's social features, like default public transactions, can be a great way to stay connected with friends and family. However, this also means that anyone can track your purchase history, so be aware of your privacy settings.

Money sent from one Venmo user to another should appear immediately in the recipient's account. External bank transfers take 3-5 days and are free, while Instant Transfers to a bank account take less than an hour and cost 1.75% of the amount being transferred.

Security and Safety

Venmo's security features are not foolproof, despite its claims of "bank-grade" security. Unfortunately, hackers and scammers have been able to circumvent these safeguards.

Venmo uses data encryption technology to protect users against unauthorized transactions, but hackers can still transfer a user's Venmo balance to a new bank account by changing the linked email address. This leaves users in the dark until the bank notifies them of balance changes long after the theft occurs.

Credit: youtube.com, Money transfer app 'Venmo': How safe is it?

In 2018, the FTC settled with Venmo after an investigation uncovered false representations about "bank-grade" security and failures to comply with the Gramm-Leach-Bliley Safeguards Rule and Privacy Rule. Venmo was required to undergo third-party audits every two years for ten years.

Venmo's social model has attracted attention from researchers, who have found that the social feed in Venmo differs from other social networks in that activity is driven by financial transactions. A user could make a trivial transaction to make a post, but only one participant reported ever doing this.

To increase security, Venmo encourages users to set up a PIN, but this is not set by default. In fact, a researcher found that Venmo publishes all transactions along with names openly into the World Wide Web. This means that anyone can track a Venmo user's purchase history and glean a detailed profile.

Venmo's default settings expose 'alarming' personal data, shows analysis of 200M transactions. A security researcher analyzed over 200 million Venmo transactions and found that she was able to learn 'an alarming amount' about the private lives of users thanks to a privacy weakness in the app.

Here are some tips to help protect your Venmo account:

  • Set up a PIN to increase security
  • Regularly review your account activity
  • Be cautious when sharing your password or linking your bank account
  • Keep your phone and account information secure

Note: These tips are not foolproof, and Venmo's security features are not guaranteed to prevent all types of theft or hacking.

Fees and Charges

Credit: youtube.com, Venmo Transfer Fee

Opening a Venmo account is free, and there are no monthly fees. This is great news for anyone looking to send and receive money with friends and associates.

A simple Venmo transaction from a user's bank account, Venmo debit card, or Venmo cash balance is free of charge. However, if a credit card is used to pay, Venmo charges the sender a 3% fee.

You can use the Instant Transfer feature to move money from your Venmo account to any U.S. bank account or participating credit card account, but be aware that there is a fee of 1.75% for Instant Transfer. This fee is waived if you choose the standard transfer option, which takes three to five business days.

Here's a quick rundown of the fees you might encounter:

  • No monthly fees or fees for simple transactions from a bank account, debit card, or cash balance.
  • 3% fee for transactions paid with a credit card.
  • 1.75% fee for Instant Transfer (waived for standard transfer).

Fees

Venmo is generally free to use for its original function of sending and receiving money to and from friends and associates. There are no monthly fees for using Venmo.

A Person Using Mobile Phone to Pay Cashless
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If you use a linked credit card to pay anyone, you'll be charged a 3% fee. This fee applies to credit card payments, not bank transfers or debit card payments.

Some services on Venmo carry charges, such as Instant Transfer, which costs 1.75% of the amount being transferred. This fee can be avoided by choosing the standard transfer option, which takes three to five business days.

Venmo also charges a $3 sending charge for using a credit card. Cash advances on the Venmo credit card cost the greater of $10 or 5% of the amount.

Here are some fees associated with Venmo:

FDIC Insured

Venmo balances aren’t insured by the FDIC, unlike U.S. bank accounts. This means you won't automatically be reimbursed if Venmo goes bust or loses your money.

If you keep little or no money in the Venmo account, you can tap into the linked bank account as needed.

Business Model and Money

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Venmo makes money from per-transaction fees charged to merchants, which is 1.9% plus 10 cents per transaction. This fee is charged to over 2 million merchants thanks to PayPal's infrastructure.

Merchants are willing to pay these rates because Venmo brings new customers to their doors and offers a higher social media profile. This is a win-win for both Venmo and the merchants.

Venmo also earns money from consumers who use a credit card to fund their payments, and from interchange fees charged to merchants on the Venmo credit card. Additionally, Venmo charges a 3% fee for credit card transactions.

How Makes Money

Venmo makes money from per-transaction fees charged to merchants, which can be as high as 1.9% of the transaction amount plus 10 cents.

These fees are worth it for merchants because Venmo brings them new customers. In fact, Venmo is available at over 2 million merchants, thanks to PayPal's infrastructure.

Detailed view of PayPal app icon on a smartphone screen highlighting mobile payment technology.
Credit: pexels.com, Detailed view of PayPal app icon on a smartphone screen highlighting mobile payment technology.

Merchants can also earn more money by integrating the Pay-With-Venmo button into their apps for in-app purchases. For example, Uber pays Venmo a fee for each transaction when users pay for rides or Uber Eats using Venmo.

Venmo also makes money from consumers who pay for instant transfers or use a credit card to fund their payments. Additionally, Venmo earns money from the Venmo credit card through interchange fees charged to merchants and interest and fees charged to cardholders.

Instant transfers to a bank account cost 1.75% of the amount being transferred and take less than an hour. This fee is waived for standard transfers, which take three to five business days and are free.

Venmo's Instant Transfer feature is convenient, but it comes with a cost. You can avoid the 1.75% fee by choosing the standard transfer option.

Business Model

Venmo doesn't charge users for sending or receiving payments, nor does the company charge monthly or annual fees.

Laptop and smartphone showcasing online shopping and mobile payment setup on desk.
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Users can generate revenue through Venmo's interchange and withdrawal fees, interest on cash, fees for cashing checks, and affiliate commissions on its cashback program.

Venmo charges a 3% fee for credit card transactions.

In addition to these fees, Venmo also offers a debit card in partnership with Mastercard, allowing users to make purchases anywhere Mastercard is accepted in the United States.

ATM withdrawals are free if they accept MoneyPass, but may incur a fee otherwise.

Limitations and Risks

Your Venmo account could be hacked and your balance emptied, just like any other online application. Be careful with your account information and password, and never share them with anyone.

To avoid becoming a victim of theft, make sure to log out of your account when you're not using it. This is as simple as clicking the "log out" button or closing the browser window.

Don't store large amounts of money in a Venmo account, as this can be an attractive target for hackers. It's also a good idea to avoid making payments to someone you don't know.

Here are some specific tips to keep in mind:

  • Don't share your account information and password.
  • Log out of your account when you're not using it.
  • Don't store large amounts of money in a Venmo account.
  • Don't make payments to someone you don't know.
  • Avoid clicking on emails that might be phishing expeditions.

Risks of Mobile Payment Apps

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Using mobile payment apps like Venmo can be convenient, but it's essential to be aware of the potential risks. One limitation is that Venmo is only available in the U.S., so no transactions can be made outside the country.

Security is another concern for some users. Despite Venmo's advertised security settings, users are still vulnerable to hacking and theft if they don't take precautions.

To avoid becoming a victim of theft, don't share your account information and password, and log out of your account when you're not using it. Storing large amounts of money in a Venmo account is also a bad idea.

Payment caps can be an issue if you need to send or receive a large sum. Venmo caps payments at $60,000 per week on a rolling basis for sending and receiving, and $7,000 per week for in-store QR code payments or online transactions.

Here are some tips to help you use Venmo safely:

  • Don't store large amounts of money in a Venmo account.
  • Don't make payments to someone you don't know.
  • Avoid clicking on emails that might be phishing expeditions.

Age Restrictions

Cashless Payment Using Smartphone
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You need to be at least 18 to use Venmo, as per their user agreement.

Individual accounts aren't available for teenagers under 18, but those between 13 and 17 can open a Teen Account.

A Teen Account is a sub-account linked to the account of a person 18 or older, who is responsible for all activity.

The owner of the individual account can authorize sub-accounts.

The default setting on Teen Accounts is private, so kids' recurring purchases and payments aren't visible to the public.

Regulations and Lawsuits

Venmo has faced scrutiny from the Consumer Financial Protection Bureau over its treatment of customers owing money for transactions. The company has a history of using aggressive tactics to threaten debt-owing users.

In 2021, the CFPB launched a probe into Venmo's unauthorized funds transfers and collections processes. This was after PayPal, the company operating Venmo's platform, received a civil investigative demand from the CFPB.

Venmo's practices have been criticized for being overly aggressive, with the company sending debt collectors after users for debts as low as $7.

CFPB Probe

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The CFPB Probe of Venmo was a significant event in 2021. The Consumer Financial Protection Bureau launched an investigation into Venmo's treatment of customers who owed money for transactions.

Venmo's parent company, PayPal, received a civil investigative demand from the CFPB related to unauthorized funds transfers and collections processes. This was a major red flag for the company's practices.

Venmo has a history of using aggressive tactics to collect debts, including seizing funds from users' other PayPal accounts. This can be a huge problem for people who rely on these accounts for daily expenses.

The company even sent debt collectors after users for debts as low as $7 in 2019. This is alarming, especially for people who have been scammed or are already struggling financially.

During the COVID-19 pandemic, Venmo continued to use these aggressive tactics, showing a lack of concern for the financial well-being of its customers. This is unacceptable and highlights the need for greater regulation of the company's practices.

Antitrust Suit Against Apple Dismissed

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The antitrust suit against Apple has been dismissed, with a judge finding no evidence of anticompetitive behavior.

Venmo, the PayPal-owned app company, brought the lawsuit against Apple.

This dismissal is a significant blow to Venmo's case, which was likely a long shot from the start.

However, the judge has given Venmo one final chance to make its case, although the odds are against them.

Competitors and Alternatives

Venmo has some notable competitors and alternatives in the mobile payment space. Google Pay is a close competitor to Venmo in the United States, but it has a much greater geographic reach, available in dozens of countries.

Google Pay is free to use when linked with a debit card or bank account, just like Venmo. However, P2P payments via Google Pay are no longer available in the U.S.

Venmo is also expanding its reach with its new 'Pay with Venmo' platform, which rivals Apple Pay as an in-app payment solution.

Competitors

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Venmo has some strong competitors in the mobile-payment space. Google Pay is a close competitor to Venmo in the United States.

Google Pay has a much greater geographic reach than Venmo, with the ability to reach users in dozens of countries. This makes it a more global option for those who need to make payments internationally.

Venmo, on the other hand, is only available in the United States. This limits its use to those within the country.

Both Venmo and Google Pay are free to use when linked with a debit card or bank account.

In-App Payment Solution Rivals Apple Pay

Venmo has introduced a new in-app payment option called 'Pay with Venmo', which rivals Apple Pay as a payment solution.

This feature allows vendors to directly integrate Venmo's payment platform into their checkout process.

Users can now select the Venmo option when checking out in supported apps, eliminating the need to type in credit card information.

The 'Pay with Venmo' option is available for both users and businesses, making it a convenient and seamless payment experience.

Products and Features

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You can create a Venmo account through their mobile app or website, providing basic information and linking a bank account, debit card, or credit card. This allows you to make transactions and manage your funds.

Linking a bank account or debit card to your Venmo account is free, but using a credit card comes with a 3% fee for each transaction. Some credit card providers may also charge cash advance fees for Venmo payments.

To make a transaction, you can use your Venmo balance, a bank account, debit card, or credit card. If you don't have enough funds in your account, Venmo will automatically withdraw the necessary funds from your registered bank account or card.

Products

Creating a Venmo account is a breeze, you can do it via a mobile app or website and provide basic info and bank account details. You'll need a valid email address and a US mobile phone number to get started.

Person using smartphone and printer for mobile payment amidst photography equipment on desk.
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Users can link their bank accounts, debit cards, or credit cards to their Venmo account for easy transactions. Paying with a bank account or debit card is free, but payments via credit card come with a 3% fee for each transaction.

If you don't have enough funds in your account when making a transaction, Venmo will automatically withdraw the necessary funds from your registered bank account or card. Some credit card providers may also charge cash advance fees for Venmo payments.

Initially, total transactions may not exceed $299.99 until your identity is verified, but after that, you can send up to $2,999.99 in each seven-day period.

Cryptocurrency Support Today: Four Currencies

Venmo is finally rolling out its cryptocurrency support, as promised earlier in the year. This feature is available starting today.

You can now use Venmo to buy, sell, or hold four different cryptocurrencies.

The supported currencies include Bitcoin, Ethereum, Litecoin, and Bitcoin Cash.

Social Component

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Venmo includes social networking interaction, allowing friends to quickly split bills for movies, dinner, rent, or tickets.

By default, all Venmo transactions are shared publicly, making them visible to anyone who opens the app to the public feed.

Venmo publishes a public feed, a "friends only" feed, and a personal feed, giving users options for sharing their transactions.

A user can make transactions private, but most users keep the default privacy settings.

Venmo encourages social interaction through comments using jokes, emojis, or likes, making it a social feature.

New users were required to sign up through Facebook, making it easy to find peers to pay and providing Venmo with free marketing.

Venmo provides no protection for buyer or seller, leaving users vulnerable in transactions.

In 2023, Venmo introduced a feature called Venmo Groups, allowing bill-splitting within the app and competing with related expense-sharing apps.

Frequently Asked Questions

Does Venmo need your bank account?

No, you don't need to link a bank account to Venmo to use the service. You can also add a credit or prepaid card to send and receive money.

Is Venmo safer than Zelle?

Both Venmo and Zelle have decent security features, but they have different strengths and weaknesses. For a secure and wallet-enabled payment experience, consider Venmo's features.

Why would someone want to use Venmo?

Use Venmo to manage your money with flexibility and control, and enjoy the freedom to spend and send as you want

What is Venmo most commonly used for?

Venmo is primarily used for splitting bills and expenses with friends, family, or roommates. It's also a convenient way to send and receive money with others in the US.

What happens when you pay with Venmo?

When you pay with Venmo, the transaction is recorded in your personal transactions feed, which you can access at any time. Check your Me tab in the app for a real-time view of your recent Venmo activity.

Virgil Wuckert

Senior Writer

Virgil Wuckert is a seasoned writer with a keen eye for detail and a passion for storytelling. With a background in insurance and construction, he brings a unique perspective to his writing, tackling complex topics with clarity and precision. His articles have covered a range of categories, including insurance adjuster and roof damage assessment, where he has demonstrated his ability to break down complex concepts into accessible language.

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