
United Healthcare requires prior authorization for many radiology services to ensure that they are medically necessary and meet certain criteria. This process helps to prevent unnecessary tests and procedures.
According to United Healthcare's guidelines, radiology services that require prior authorization include MRI and CT scans, as well as certain types of ultrasounds and nuclear medicine tests. These services are typically considered high-cost and high-risk, making prior authorization necessary to ensure they are used appropriately.
The prior authorization process for radiology services typically takes 24 to 48 hours, but can take longer in some cases. This timeframe allows United Healthcare to review the medical necessity of the service and verify that it meets their criteria.
United Healthcare's prior authorization requirements for radiology services are outlined in their Medical Policy Manual, which provides detailed information on the services that require authorization and the criteria that must be met.
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Requirements and Process
For UnitedHealthcare radiology procedures, you'll need to meet certain requirements before getting the green light. Prior authorization may be required for advanced outpatient imaging procedures like CT scans, MRIs, MRAs, PET scans, and nuclear medicine studies.
These requirements apply to all providers subject to the UnitedHealthcare Administrative Guide. To review the complete protocol, please refer to the Outpatient Radiology Notification/Prior Authorization Protocol section in that guide.
Here are some specific procedures that may require prior authorization: CT scansMRIsMRAsPET scansNuclear medicine studies, including nuclear cardiology
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Basic Requirements

So you need to know the basic requirements for advanced outpatient imaging procedures. For these procedures, notification and prior authorization may be required.
Some specific procedures that require notification and prior authorization include CT scans, MRIs, MRAs, PET scans, and nuclear medicine studies, including nuclear cardiology.
Procedures performed in an emergency room, observation unit, urgent care center, or during an inpatient stay do not require authorization.
Here are some specific procedures that require prior authorization:
- CT scans
- MRIs
- MRAs
- PET scans
- Nuclear medicine studies, including nuclear cardiology
Note that Medicare Advantage benefit plans do not require prior authorization for CT, MRI, or MRA procedures.
Eliminating Services
UnitedHealthcare is eliminating prior authorization requirements for over 60 radiology services starting next month. This change will affect nearly 20% of overall procedural volumes across all specialties.
The impacted radiology services under commercial plans include breast MRI with contrast, bone marrow imaging, gastroesophageal reflux studies, and cardiac shunt detection. UnitedHealthcare has posted a list of the affected codes on its website.
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Myocardial perfusion SPECT, also known as a cardiac stress test, used to assess the heart's blood supply, is also being removed from the prior authorization list for Medicare Advantage plans. This change is a result of pressure from politicians and providers to simplify the healthcare experience.
The American Society of Nuclear Cardiology has been advocating for streamlining prior authorization requirements and has commended UnitedHealthcare for recognizing the burden it can place on patients and providers.
UnitedHealthcare Services
UnitedHealthcare Services plays a crucial role in the prior authorization process for radiology services. They review requests to ensure they meet medical necessity and follow guidelines.
UnitedHealthcare has a comprehensive medical policy for radiology services, which outlines the criteria for coverage. This policy is regularly updated to reflect the latest medical evidence and guidelines.
Providers can submit requests for prior authorization through the UnitedHealthcare Provider Portal or by fax. Submissions must include the required documentation, such as the patient's medical history and test results.
UnitedHealthcare reviews requests within a specific timeframe, typically 2-3 business days, to determine if the service meets medical necessity. This timeframe may vary depending on the complexity of the case.
UnitedHealthcare's prior authorization process for radiology services aims to ensure that patients receive necessary care while controlling costs. This process helps prevent unnecessary tests and procedures.
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Frequently Asked Questions
Is UHC getting rid of prior authorization?
UnitedHealthcare (UHC) is phasing out prior authorization requirements for various procedures and services across its plans. This change is part of a two-phase approach, with the first phase completed on September 1st, 2023.
Sources
- https://www.uhcprovider.com/en/prior-auth-advance-notification/radiology-prior-authorization.html
- https://radiologybusiness.com/topics/healthcare-management/healthcare-economics/unitedhealthcare-eliminating-prior-authorization-radiology
- https://www.signnow.com/fill-and-sign-pdf-form/280383-united-healthcare-prior-authorization-form-for-radiology
- https://www.gunnisonvalleyhealth.org/patient-resources/pre-authorization-for-services/
- https://www.healthcarepartnersny.com/home/providers/provider-resources/referrals-prior-authorizations/prior-authorization-radiology-services/
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