United Bank for Africa Zambia Limited: A One-Stop Banking Destination

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United Bank for Africa Zambia Limited is a one-stop banking destination that offers a wide range of financial services to its customers. The bank has a strong presence in Zambia, with multiple branches across the country.

With a focus on customer convenience, UBA Zambia offers a variety of banking products and services, including current and savings accounts, loan facilities, and online banking. This makes it easy for customers to manage their finances and conduct transactions from anywhere.

UBA Zambia is committed to providing excellent customer service, with a team of experienced and friendly staff who are always ready to assist with any banking needs.

Bags Best Bank Award

United Bank for Africa Zambia Limited has bagged the prestigious "2021 Bank of the Year" award for the second consecutive year.

This award is a testament to the bank's hard work and strides in enhancing and improving its products and services amidst the Covid-19 pandemic.

Credit: youtube.com, United Bank for Africa UBA | Zambia TV commercial

The bank's Chief Executive Officer, Chinedu Obeta, expressed gratitude to the stakeholders, board of directors, UBA Group, and customers for their support.

UBA Zambia's focus on capturing increased business within corporate value chains has contributed to its success.

The bank's commitment to offering top-notch customer service through its Customer FIRST Philosophy has also been recognized.

A rigorous and highly analytical process was used to determine the Bank of the Year award, with UBA Group emerging as a clear winner across a wide range of criteria.

UBA has performed impressively across its footprint with a strong financial performance across most of its markets.

The bank's CEO, Chinedu Obeta, thanked the members of staff for working tirelessly to make a strong UBA brand.

The "2021 Bank of the Year" award is a significant recognition of UBA Zambia's efforts to innovate and meet the needs of its customers.

Governance

United Bank for Africa Zambia Limited has a strong governance structure in place. The bank is led by Dr. Tukiya Kankasa-Mabula as the Chairman of its ten-person Board of Directors.

Credit: youtube.com, Full interview with Catherine Chali, COO | United Bank for Africa (UBA)

The Board of Directors plays a crucial role in overseeing the bank's operations and making key decisions. Dr. Kankasa-Mabula brings extensive experience and expertise to this position.

At the helm of the bank's operations is Chinedu Obeta, who serves as both the Managing Director and CEO. His leadership is instrumental in driving the bank's strategy and growth.

With a strong leadership team in place, UBA Zambia is well-positioned to achieve its goals and serve its customers effectively.

Bank Services

United Bank for Africa Zambia Limited offers a range of bank services that cater to the diverse needs of its customers.

The bank provides mobile banking services, allowing customers to access their accounts and conduct transactions from the comfort of their own homes. This is a convenient option for those who lead busy lives.

With over 200 branches across Zambia, United Bank for Africa Zambia Limited has a strong presence in the country. This makes it easy for customers to find a branch near them and conduct their banking in person.

Location

Elegant architecture of Bank Al-Maghrib in Rabat, captured during daytime.
Credit: pexels.com, Elegant architecture of Bank Al-Maghrib in Rabat, captured during daytime.

UBA Zambia Limited's headquarters are situated at Stand 22768, Acacia Park, where Great East Road and Thabo Mbeki Road meet in Lusaka's central business district.

The bank's main branch is located in the heart of Lusaka, the capital and largest city of Zambia.

You can find the geographical coordinates of the bank's headquarters at Latitude:-15.391111 and Longitude:28.318611.

The specific location of the bank's headquarters is at 15°23'28.0"S, 28°19'07.0"E.

Cash Management Services

UBA Zambia offers cash management solutions to help businesses manage their cash flows. This can be a game-changer for companies that struggle with collections, payments, and liquidity management.

With UBA Zambia's cash management services, businesses can streamline their financial operations and make more informed decisions about their cash flow. They can also reduce the risk of cash flow disruptions and improve their overall financial stability.

Collections, payments, and liquidity management are all critical components of cash flow management, and UBA Zambia's services can help businesses master these areas. By providing a range of cash management solutions, UBA Zambia can help businesses achieve their financial goals.

By leveraging UBA Zambia's cash management expertise, businesses can reduce their financial stress and focus on what matters most - growing their business.

Electronic HR/Payroll System

Credit: youtube.com, HR Payroll Systems Overview

At UBA, their electronic HR/Payroll system is a game-changer for employees and management alike. It automates many HR tasks, increasing efficiency and improving employee satisfaction.

One of the key benefits of this system is that it streamlines employee data management, making it easier for HR to keep track of employee information. This is a huge time-saver for HR staff.

The system also handles recruitment tasks more efficiently, allowing for faster hiring and onboarding processes. This is especially helpful for businesses with high turnover rates.

Payroll processing is another area where the system excels, ensuring that employees receive their pay on time and accurately. This helps maintain a positive work environment and reduces stress for employees.

POS Service

UBA's POS service is a reliable and efficient payment solution that can help businesses improve their customer experience.

It can increase sales and streamline payment processing, making it a valuable tool for any business.

One of the key features of UBA's POS service is card acceptance, which includes major brands like Visa and Mastercard.

Credit: youtube.com, Clover VS Square: Which POS System is Best For Your Business?

The mobile POS solution allows businesses to accept payments on the go using a smartphone or tablet, giving them greater flexibility.

Quick payment processing is another feature that can help businesses save time and get back to work.

Real-time reporting provides businesses with valuable insights into their sales and customer behavior.

Security features like encryption, tokenization, and fraud detection protect businesses and their customers from potential threats.

Frequently Asked Questions

How do I contact United Bank for Africa Zambia Limited?

To contact United Bank for Africa Zambia Limited, call our Customer Fulfilment Centre on +260211389500 or +260971779718. Reach out to us for assistance with all your banking queries.

Who is the CEO of United Bank for Africa Zambia?

The CEO of United Bank for Africa Zambia is Chinedu Obeta, serving as the bank's Managing Director/Chief Executive Officer.

Colleen Boyer

Lead Assigning Editor

Colleen Boyer is a seasoned Assigning Editor with a keen eye for compelling storytelling. With a background in journalism and a passion for complex ideas, she has built a reputation for overseeing high-quality content across a range of subjects. Her expertise spans the realm of finance, with a particular focus on Investment Theory.

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