TD Bank Ends Coin Machine Counting Services

TD Bank has made the decision to discontinue their coin machine counting services, a move that will likely impact customers who rely on this service to manage their coin collections.

This change affects all TD Bank locations, meaning customers will no longer be able to use the bank's coin counting machines.

The bank's decision to end this service is likely due to the low volume of coin counting transactions, making it no longer a viable option for them.

Customers who have been using the coin counting machines will need to find alternative ways to manage their coins, such as using a third-party service or counting their coins manually.

Suggestion: Coins to Cash Machines near Me

TD Bank has permanently retired its coin-counting machines, known as Penny Arcade, due to widespread allegations of short-changing customers.

The bank initially took the machines out of service in April after a report by NBC "Today" found that the machines miscounted $300 packets of coins by as much as 15%.

Additional reading: Coin Pusher Machines

TD Bank's decision to retire the machines comes after a proposed class-action suit was filed in federal court, claiming thousands of consumers lost millions of dollars by using the machines.

The bank had previously announced that it would test and retest the machines before bringing them back, but ultimately decided it was too difficult to ensure a consistently great experience for customers.

For more insights, see: Coins to Cash Machines

TD Bank customers who relied on the coin-counting machines will have to look elsewhere for this service.

All branches will still accept rolled coin deposits, so customers can still deposit their coins, but they'll have to do it the old-fashioned way.

TD Bank had previously taken the machines out of service in early April for retesting, but now they're shutting them down for good.

Some customers will be disappointed by this decision, especially those who enjoyed the prize for guessing the total amount of coins deposited.

The bank claims it's difficult to ensure a consistently great experience for customers, but it's unclear what that means in practice.

TD Bank's Penny Arcade machines processed 29 billion coins in 2012, according to Feinman's class-action lawsuit.

The bank's troubles with its coin-counting machines have prompted other banks, like PNC Bank, to reconsider their own machines.

PNC Bank has already pulled its remaining coin-counting machines from its branches, citing low customer use and concerns about accuracy.

TD Bank's decision to shut down its coin-counting machines has left some customers wondering what they'll do with their coins now.

TD Bank's decision to discontinue its coin-counting machines was a result of widespread allegations that the machines short-changed customers.

The machines were found to miscount coins, with some locations offering totals that were nearly 15% less than the actual amount.

NBC "Today" tested five locations and found that the machines miscounted $300 packets of coins, with one location tallying just $256.90.

Other tests by media outlets and customers also turned up similar errors, resulting in at least two lawsuits against the machines.

TD Bank's head of consumer-bank operations, Michael Rhodes, stated that it was difficult to ensure a consistently great experience for customers with the machines in action.

The bank initially closed the program after the original NBC report, saying its machines were "down for the count" at all locations.

Following this, the bank intended to test and ensure accuracy before returning the machines to duty, but ultimately decided to permanently retire them.

The machines had been used by thousands of customers daily, but their use had declined steadily over the past few years.

TD Bank's decision to end coin-counting machines at its branches has left many customers feeling frustrated and inconvenienced.

Customers are now forced to count their coins manually or use alternative services, which can be time-consuming and labor-intensive.

Many customers rely on these machines to count large amounts of coins, which can be a hassle to do by hand.

Some customers have expressed concern about the environmental impact of using more plastic bags and other materials to store coins.

The bank's decision to eliminate coin-counting machines has been met with resistance from customers who value the convenience and efficiency of these services.

As a result, some customers are looking for alternative banking options that still offer coin-counting services.

TD Bank is facing a lawsuit over its coin-counting machines, which allegedly undercounted coins by nearly $50 in some cases. The bank has been cleaning and testing its machines twice daily to confirm accuracy.

The lawsuit claims that thousands of consumers were shortchanged millions of dollars by using the bank's Penny Arcade machines. TD Bank declined to comment on the pending litigation.

Regina Filannino-Restifo, the owner of multiple coin-operated washing and drying machines, filed the suit on behalf of herself and potentially thousands of other consumers. She opened a TD Bank account specifically to use the coin-counting machines.

TD Bank's machines have been under scrutiny after reports of miscounts surfaced, prompting the bank to take them out of service earlier this month. The bank plans to bring them back into service when it's satisfied they meet its performance requirements.

TD Bank has officially retired its coin-counting machines due to widespread allegations of short-changing customers.

The bank's Penny Arcade machines were found to miscount coins by as much as 15% in some cases, with one machine in particular tallying just $256.90 for a $300 packet of coins.

TD Bank initially took the machines out of service in April, saying they would be brought back once they met performance requirements.

However, the bank has now decided to permanently shut down the machines, citing concerns that they may not always meet the bank's standards.

The decision follows a proposed class-action suit filed in federal court, which claims thousands of consumers lost millions of dollars over the years by using the machines.

TD Bank's head of consumer bank, Michael Rhodes, stated that the bank determined it was difficult to ensure a consistently great experience for customers with the machines.

The bank will continue to accept rolled coin deposits in its branches, providing an alternative for customers who need to deposit coins.

TD Bank's troubles with the machines have also prompted PNC Bank to pull its remaining coin-counting machines from its branches.

TD Bank has decided to retire its coin-counting machines, also known as Penny Arcade machines, due to widespread allegations of short-changing customers.

The machines were found to miscount coins, with one location in a test by NBC's "Today" show tallying nearly 15% less than the correct amount. Other tests by media outlets and customers also turned up errors, leading to at least two lawsuits against the machines.

TD Bank initially took the machines out of service for retesting but ultimately decided to permanently retire them. This decision was made after the bank determined it was too difficult to ensure a consistently great experience for customers using the machines.

TD Bank has announced it's retiring its coin-counting machines, also known as Penny Arcade machines, due to widespread allegations that they shortchanged customers.

The bank's machines were found to miscount coins, with some locations returning amounts that were nearly 15% less than the actual value. This was confirmed by tests conducted by NBC "Today" and other media outlets.

Customers will no longer be able to use the machines, which were a convenient option for counting coins. Instead, they'll have to count their change the old-fashioned way or use a Coinstar machine, which returned accurate counts in similar tests.

TD Bank initially took its machines out of service in April, saying they would be brought back once they met performance requirements. However, the bank has now decided to permanently retire the machines.

The decision to retire the machines comes after several lawsuits were filed against the bank, claiming that customers were shortchanged millions of dollars.

If you're used to counting your coins at a TD Bank branch, you might be wondering what to do now that the coin-counting machines are retiring.

You can count your coins at home using a digital coin counter or a smartphone app, like Coinstar or Bank of America's Mobile Banking app.

TD Bank will also offer a "coin counting service" at select branches, where you can have a bank representative count your coins for you.

However, this service may not be available at all branches, so it's best to call ahead and confirm.

You can also use a coin-counting kiosk, like those found at grocery stores or pharmacies, to count your coins quickly and easily.

Worth a look: Td Bank Mobile Banking App